Thruthfully, my note is only based on your products and the benefits that I know that your company has had for others which is different from what it is offered on the market for brown and black skin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really good product. I was a bit skeptical at first but I have to say I am in love with that cream. I would recommend it to all black queen
Package arrived in a timely fashion.I was well pleased.Trying the product will give update
Produits excellents
Company replied
Company details
Information provided by various external sources
Professionnels, passionnés, et d’origine multi-ethnique, nos experts en dermatologie des peaux noires et mates composant l’équipe scientifique d’IN’OYA mettent à la disposition de la femme noire & mate des produits innovants, efficaces et sans aucun effet secondaire. Issues des recherches brevetées, nos formules garantissent efficacité et innocuité. Sans hydroquinone ni parabène, nous nous engageons à formuler des produits qui prennent soin des peaux et de la santé de toutes les femmes noires et mates
Contact info
Avenue d'Arménie, 13120, Gardanne, France
- 0442907228
- contact@inoya-laboratoire.com
- inoya-laboratoire.com
4.1
Great
2K reviews
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's perfecto
September 13, 2023
Reply from Laboratoire IN'OYA
Bonjour Arnaud,
Merci pour la confiance et le retour sur nos produits. Ce sont d'excellents produits, composés en moyenne à 95% d'actifs naturels issu de la grande muraille verte africaine, qui vont bien traités votre problématique sans dénaturaliser votre peau.
Nous espérons qu'ils continuerons à faire parti de votre routine.
N'hésitez pas en à parler à vos proches .
Le Service client 100% PLUS PROCHE DE VOUS.
Maimouna , chargée clientèle In'oya
Advertisement
The experience was good and the IN’OYA…
The experience was good and the IN’OYA Laboratory are doing really well !
April 3, 2023
Reply from Laboratoire IN'OYA
Hi Motolo,
Thank you for such a positive review.
We are delighted to know that our team has lived up to your expectations, we are here to help and inform you, we attach great importance to our customers, because your satisfaction remains our main priority.
The customer service is at your disposal to provide you with advice on the use of the products.
Flamata
IN'OYA customer service representative
See you soon.
Reply from Laboratoire IN'OYA
Hello,
Thank you for your comeback,
We want the best for black, matte and mixed skin!
The OYA team
Reply from Laboratoire IN'OYA
Bonjour Soma,
Merci beaucoup pour votre retour positif :)
Laboratoire IN'OYA
Reply from Laboratoire IN'OYA
Hello Fatoumata,
Thank you very much for your positive comment and your confidence!
Your satisfaction is our priority !
Sincerely,
Laboratoire IN'OYA
Advertisement
Best products ever
June 14, 2021
Reply from Laboratoire IN'OYA
Dear Maely,
Thank you so much for your trust.
Laboratoire IN'OYA
Very good products
May 31, 2021
Reply from Laboratoire IN'OYA
Dear Mickaelle,
Thank you for your trust, it means a lot for us.
Laboratoire IN'OYA
Reply from Laboratoire IN'OYA
Bonjour Océane,
Merci pour votre confiance et votre fidélité :)
A très vite,
Laboratoire IN'OYA
After many years of trying different products I’m so happy I found IN’OYA
Finally! After many years of trying different products IN’OYA is clearing my hyperpigmentation spots. I am SO SO happy to have learned about your products through the wonderful world of social media. I’m only a month in using the cleansing exfoliating gel, the anti-spots pack and targeted corrector but I already notice the life long spots on my cheeks fading. I’m also happy that your products are not harsh on the skin. Thank you thank you Thank you!
October 22, 2020
Advertisement
Excellent product and quick delivery
Excellent product and quick delivery. just love it
October 1, 2020
Reply from Laboratoire IN'OYA
Dear Sonia,
Thank you for your trust. Do not hesitate to contact our customer service if you need anything :)
Laboratoire IN'OYA
Regenerate
Package arrived in a timely
fashion.I was well pleased.Trying the product will give update
September 18, 2020
Unprompted review
SUPER!!!!!!
September 7, 2020
Unprompted review
It works like magic!!
June 11, 2020
Unprompted review
Advertisement
Excellent !!!!!!!
April 11, 2020
Unprompted review
Nice product and very good
March 5, 2020
Unprompted review
Really good product
Really good product. I was a bit skeptical at first but I have to say I am in love with that cream.
I would recommend it to all black queen
February 10, 2020
Unprompted review
Thanks inoya
Thanks inoya. My face and body are glowing thanks to your products. I have been using inoya products for a year now, and i’m not turning back..... their costumer service is reliable and always ready to advice and redeem situations .
January 11, 2020
Unprompted review
Advertisement
Excellent anti-tâches
Excellent anti-tâches
Excellente lotion nettoyante
December 10, 2019
Unprompted review
Parfait !!!!
November 7, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.