Insect Lore Reviews 

Amazing really cool to watch them grow I'm a teenager and I love animals and butterflies but everything went good but the order was taking its time I ordered it on the 26 th July and it came on 1 st august alltho it said around 27-31 st it will be delivered but by that it is all good I did get my butterfly carrier thingy separately and the other tools like the stand and feeder and the caterpillars in the same thing I got 5 which is amazing quality is 100% Good I will definitely get this again but the price is a not great if I sold caterpillars I will sell them for like about £15-16 but like I ordered it on Amazon but i understand why they can't come together because your caterpillars will be dead getting on and off the plane and also getting it shipped but honestly I give this Kita 80/100 .

I would recommend schools and parents with kids getting this ,
Because the kids can learn about how to keep an insect and obviously see them grow they will learn how to look after other things later in life when they are older if they want an insect or animal of there own

As because I know this because I'm an equestrian I've worked with horses and other animals including butterflies too and to be honest it's not a complaining site you butterfly's will die eventually and you need to think of it as birth if you have known someone who has had a baby and lost it it's not there fault it could be complications just like the caterpillars some survive some don't you people need to get use to it it's apart of nature and life it's the experience what matters yes you got maybe 2-3 butterflies that have died but at least you saw one that has survived and they get letting go anyway they fly off they could be crushed by a car or an animal could attack it but it doesn't me you all moan and groan about it saying that I had " 3 caterpillars and only 1 survived" it's apart of nature so get a grip people Ur not toddlers even your god damn kids are probably maturer than you it's apart of life it's not insect lore fault it's not you or your kids fault it's just like they will die eventually just like people will like you will die eventually I will die eventually it's just life just enjoy the moments you have with it and just be happy you had just that one butterfly that has lived😁

I ordered the butterfly kit for my granddaughter's birthday. The package arrived very quickly, like a few days. also my son has a wonderful postal worker who seen "live insects" on the package, so he took it upon himself to make a second trip from the post office to my sons house that day to hand deliver this kit! Wish we all had postal workers like that!
Upon arrival, there was a packaging issue that was swiftly dealt with by the company. I mean when I say swiftly, it was hours later that they had gotten in touch with me. I knew the problem was not of their doing, but things happen during the shipping process that are out of the control of the sending company. Moving on...My granddaughter & her younger sister absolutely loved the entire process of raising these butterflies, all 5 of which survived the morphing process, even the cocoon that fell off the lid built by the little construction worker caterpiller! I would visit often and see the progress and be amazed myself. At the right time, they released the butterflies into a nearby park. I am happy to know that this birthday gift will always be remembered by my granddaughter. So happy in fact, that i have ordered the Ladybug kit for my younger granddaughter. I pray it goes as well or better!

Amazing customer service! My daughter and I have been doing this for 4 consecutive years now. Our 1st year resulted in 2 pots being sent to us because some caterpillars died in transit in the 1st pot (I blamed the post!). Our 2nd year went terribly wrong and the caterpillars all failed (I won't share details but it was unpleasant). They replaced the pot without question. This, our 4th year, we had 3 live caterpillars, 2 of which were released successfully, and one whose proboscis failed to fuse. We tried our best to help her but she died after a week. I didn't complain to Insect Lore, but I reached out from a learning and educational point of view. They were very kind and explained what most likely happened. They are also sending another pot, which helped to heal my daughter's broken heart when I told her. I note some bad reviews, but these are live creatures and they are unpredictable. We don't really have much of an understanding of what happens in the wild and what the survival rates are. I like to think that Insect Lore and their customers are helping to grow the butterfly population, and the fact that the customer service from them is so unquestionably excellent, says a lot about their motivation and their dedication to the butterfly population. I definitely recommend.

First time went okay. This time I ordered 2 and they totally ripped me and my kids off. We got 4 caterpillars and then 3 caterpillars in the other. It took forever to come in.

Only 2 catapillers hatched, butterflies were deformed, awful experience for our pre schoolers. This was our 4th yr and each yr got worse. WONT BE BUYING AGAIN

Ordered 2cups of caterpillars for my mum. One was fine, the other was …..not. Contacted customer service who dealt with the problem within 24 hours and also sent a message that clearly showed they actually read and took note of my original enquiry. New cup of caterpillars is on its way. Have ordered from here several times and this is the first time I have ever had an issue. Really impressed with the Fantastic customer service.

Some of the ants were dead upon arrival. About half of them were dead.

I paid70.00 for this plastic crap im so disappointed on the waste of my money

Kit arrived on time with 10 live caterpillars. 1 died quickly.
One pot of 4 have chrysalised beautifully but the other pot has grown mould. I will update how many hatch. I've contacted insect lore and they aren't the fastest at replying but were helpful. The kit itself is a beautiful kit tho and a good gift.

A little deceptive. We ordered the turn key kit. Caterpillars/butterflies were free/included in the purchase. Turns out they are not free, because what they don’t tell you, is you have to pay $11 with tax to have your “free” caterpillars delivery.
That should be made clear, or just charge more and include shipping, but calling them free is deceptive. What are we going to do after spending $27 on the kit, not ship - deceptive!

Has been almost 2 weeks since I ordered and was supposed to be here now 8 days ago after it said it would be there on monday last week. Had a voucher for "free caterpillars" and had to pay anyways because you can't use the voucher without a fee? Ridiculous.

I will NEVER use this company again. Our school had carefully planned our caterpillar-butterfly study so that butterflies would emerge the last week of school. I redeemed vouchers, to no avail, 11 days ago, and then again yesterday when no caterpillars had yet arrived. Now, even if the company sends them, the whole point of our study is mute. We will be out of school before any butterflies emerge.

PLUS, Insect Lore claims vouchers get free caterpillars, and you only have to pay for shipping and handling. NOT TRUE! DON’T BE FOOLED. They told me I ordered kits with vouchers unpaid for, while I should have ordered a kit with paid for caterpillars. Deceptive through and through.

The worst thing is that the children are not going to witness the transformation we teachers have promised. My teachers have voted to stop the order, even though their classrooms have empty butterfly kits.

I ordered stick insects for my grand daughter, but after a week they still hadn’t arrived.
I emailed the company and was told another parcel was now ordered for me. Shortly afterwards it DID arrive (blame COVID-19) so I quickly emailed again and was able to cancel the second delivery. I wasn’t asked for money, and I was pleased with their prompt action. Have every confidence in using them again.