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Insell is a WhatsApp-native CRM and automation platform built specifically for Indian small and medium businesses. We help coaching institutes, clinics, D2C e-commerce brands, real estate agencies, and digital marketing agencies automate their entire WhatsApp communication using the official WhatsApp Business API. Unlike generic CRM tools that treat WhatsApp as an add-on, Insell is built WhatsApp-first. Every feature — from lead capture to follow-up to broadcast campaigns — is designed around how Indian businesses actually communicate with their customers. What Insell does: Shared team inbox so multiple agents can manage WhatsApp conversations from one dashboard Broadcast campaigns to send bulk WhatsApp messages to segmented contact lists No-code chatbot builder to automate replies, FAQs, and lead qualification CRM contact management with custom fields, tags, and pipeline tracking Real-time analytics on message delivery, response time, and team performance End-to-end WhatsApp Business API onboarding — from Meta approval to go-live in under 24 hours Businesses using Insell report 95% faster lead response times, 50%+ improvement in enrollment and conversion rates, and significantly higher customer engagement compared to SMS and email. Insell is a Meta Business Partner. We serve 100+ Indian SMBs and are headquartered in Gurgaon, Haryana, India. Visit us at insell.io to get started for free.
United States
Switching from our old CRM to Insell was much smoother than we expected. The WhatsApp broadcast feature alone has improved our customer engagement a lot compared to email. Definitely a solid option for Indian SBMs.
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