Joseph lovejoy was not only a delight to speak to but the only person to seem to understand the questions we wanted answering. We were so relieved when we called back and got him again as honestly... See more
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Review summary
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I am pleased to inform you that I spoke with a gentleman called Simon. Who is so kind, diligent, patient, helpful and professional in assisted me to get a quote of insurance for Amazonflex and make... See more
Company replied
I loved haven my policy with INSHUR company it’s being three years that I have my policy with INSHUR company which is most great service and helpful service they provide thank you for given me a poli... See more
Company replied
I recently took out private hire insurance with INSHUR and the service was excellent. Patrick Hill helped me throughout and was professional, knowledgeable, and very easy to deal with. He took the t... See more
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Company details
About INSHUR
Written by the company
Explore our online commercial motor insurance
For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!
Manage your Insurance
Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.
Contact us
Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.
Why INSHUR?
Get on the road faster when you buy with us
Instant cover
Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!
24/7 access
Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.
Tailored to your needs
Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.
Contact info
United Kingdom
- help@inshur.com
- inshur.com
4.3
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from INSHUR
Hello John sleeba
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Khalid Smel
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Amdadul haque
Thank you for taking the time to leave a review.
We take our customer's feedback very seriously to help us continuously improve our products and services.
We’d like to take a closer look at your experience with us, but we’re unable to locate your policy with the details provided. Please reach out to us at help@inshur.com (mailto:help@inshur.com) with your policy number and we will address the issues raised in your feedback with you.
Compare to other insurance companies…
Compare to other insurance companies Inshur gave me a cheapest quote
May 13, 2026
Reply from INSHUR
Hello Helal
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Very disappointing experience with…
Very disappointing experience with INSHUR. My insurance was cancelled without proper communication,
Although my policy was reinstated,but they failed to notify Uber properly, which left my Uber account suspended and stopped me from working. This situation caused unnecessary stress and loss of income. Communication and responsibility towards drivers need serious improvement.
May 8, 2026
Reply from INSHUR
Hello Akm Nizam
Thank you for taking the time to leave a review.
We take our customer's feedback very seriously to help us continuously improve our products and services.
We’d like to take a closer look at your experience with us, but we’re unable to locate your policy with the details provided. Please reach out to us at help@inshur.com (mailto:help@inshur.com) with your policy number and we will address the issues raised in your feedback with you.
Scamers and all that not happy with the…
Scamers and all that not happy with the service
April 10, 2026
Reply from INSHUR
Hello Top FrAgEr
Thank you for taking the time to leave a review.
We take our customer's feedback very seriously to help us continuously improve our products and services.
We’d like to take a closer look at your experience with us, but we’re unable to locate your policy with the details provided. Please reach out to us at help@inshur.com (mailto:help@inshur.com) with your policy number and we will address the issues raised in your feedback with you.
I loved haven my policy with INSHUR …
I loved haven my policy with INSHUR company it’s being three years that I have my policy with INSHUR company which is most great service and helpful service they provide thank you for given me a policy 😘😘😘😘😘😘
May 12, 2026
Reply from INSHUR
Hello saifullah sarwavkhan
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us and thank you for your kind words. Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Debesay
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Reply from INSHUR
Hello John
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
fast and very good price many thanks
I’ve had a very good experience with this car insurance company. The pricing is competitive, and the policy details are clear. I would definitely recommend them.
May 8, 2026
Reply from INSHUR
Hello ceki
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us. Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Hareesh
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Reply from INSHUR
Hello Ash
Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services.
Reply from INSHUR
Hello Naqib Jaji
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
With no claims the premium is too high…
With no claims the premium is too high compared other competitors
May 11, 2026
Reply from INSHUR
Hello Wasim
Thank you for taking the time to leave a review.
We take our customer's feedback very seriously to help us continuously improve our products and services.
We’d like to take a closer look at your experience with us, but we’re unable to locate your policy with the details provided. Please reach out to us at help@inshur.com (mailto:help@inshur.com) with your policy number and we will address the issues raised in your feedback with you.
Reply from INSHUR
Hello Nalin
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Good customer service nice price good
May 7, 2026
Reply from INSHUR
Hello Iram Aziz
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Very good price & great to deal with.
May 11, 2026
Reply from INSHUR
Hello Sid
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us! Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Rehmatullah
Thank you for taking the time to leave a review.
We take our customer's feedback very seriously to help us continuously improve our products and services.
We’d like to take a closer look at your experience with us, but we’re unable to locate your policy with the details provided. Please reach out to us at help@inshur.com (mailto:help@inshur.com) with your policy number and we will address the issues raised in your feedback with you.
The insurance process was simple and… Good service but motorcycle insurance is a bit expensive
The insurance process was simple and quick, and the customer service was helpful and professional. Overall, I had a good experience with INSHUR. However, I think the price for third-party motorcycle insurance is a little expensive. I am 31 years old, so I hoped the price would be lower. It would be even better if they could offer more affordable prices for customers.
May 6, 2026
Reply from INSHUR
Hello Abdullah
Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services.
I have sent emails three times that I…
I have sent emails three times that I don't want to proceed my quote. Did't recieve any reply from 5 days.
May 6, 2026
Reply from INSHUR
Hello Muhammad Usman
We take our customer's feedback very seriously.
We would like to reach out and invite you to provide us with further details so we can address your feedback.
Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.
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