Insider Flying Reviews 105

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices and value for money, often finding deals significantly lower than expected for various destinations and classes, including business class. Many highlight the straightforward and stress-free booking process directly with airlines, appreciating the clear information and user-friendly website. People also value the time saved in searching for flights and the convenience of receiving timely alerts for price drops. However, some customers noted that the service is most beneficial for those with flexible travel dates, as specific dates might not always align with the deals offered. A few also mentioned that while the initial deals appear attractive, the cheapest seats can sometimes be gone quickly, requiring fast action.

What people talk about most

Price

Clients share positive opinions on price, consistently highlighting significant savings on flights, including... See more

Booking process

Users describe positive interactions with the booking process. Many customers highlight the ease and speed of... See more

Value for money

Customers express high satisfaction with the value for money, often finding that the premium tier pays off... See more

User experience

Customers consistently note positive experiences with user experience, finding it straightforward,... See more

Website

Consumers generally express satisfaction with the website, highlighting its ease of use and engaging... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got it for business class deals from London. Found an insane Singapore deal (£1.3k instead of £3k) so it paid for itself. BUT - deals are random. If you've got set dates, forget it. Worth it if you're... See more

Rated 5 out of 5 stars

As a frequent flier to Thailand I have, up until recently, spent many hours searching for flights for my wife and I to Bangkok. Tim and his crew come up with some excellent prices which saves me a lo... See more

Rated 5 out of 5 stars

Tim of InsiderFlying is a good Salesperson. He maintained friendly and supportive contact during a period when I was unable to book flights. When the chance arrived, I signed up with Insider Flying o... See more


Company details

  1. Travel Aggregator

Written by the company

Insider Flying is a flight deals service that helps travellers save hundreds on airfare. We monitor airlines daily to find mistake fares, flash sales, and exceptional deals departing from UK and Irish airports. Members receive email alerts with hand-picked flight deals. Our members have saved on flights to destinations across Europe, Asia, the Americas, and beyond. Whether you're planning a weekend city break or a long-haul adventure, we make finding affordable flights effortless.


Contact info

4.8

Excellent

TrustScore 5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

value when it matters most

I dont travel a lot but when I do I want value. The Athens deal landed in my inbox at the right moment. The setup process was simple and quick. Thats all i need, thank you

February 25, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Reliable savings without the search!

I used to spend hours comparing flights across different websites. Now I just scan the insider flying emails and decide quickly. The madeira deal we booked saved us over £200. I cross checked it before booking and it was exactly as advertised. That keeps me comfortable renewing.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

The sydney deal was the one that…

The sydney deal was the one that convinced me. I had been putting that trip off for years because of flight costs. When the alert came through I double checked it on comparison sites still cheaper. Booked it the same day. That alone made the membership worthwhile. Thanks!

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

I travel from manchester mainly so I…

I travel from manchester mainly so I wasn’t sure how relevant it would be. Turns out plenty of deals depart from there. The bangkok fare I caught was spot on. Clear instructions book direct done. Good communication from Tim.

January 21, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

practical savings, no hype

I appreciate that the deals arent unrealistic. Flexible dates yes but not impossible routes. The Vienna deal worked perfectly with my schedule. Its practical travel savings not hype. Big difference.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

flexibility pays off in marrakech

Im recently semi retired and finally have flexibility with dates. insider flying has been brilliant for that. The marrakech deal that came through was £260 less than i’d seen elsewhere. I booked directly with the airline the same afternoon. The email was clear and easy to follow. It just makes travel feel more affordable again.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Premium tier is where the real value…

Premium tier is where the real value shows for me. The emirates business class deal I booked would’ve taken hours to find alone. Direct airline booking meant zero uncertainty. It’s efficient and well managed.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I joined to look for a long haul flight back and depth from London to Japan for a particular date but couldn’t find cheap deal from the website unfortunately. Tim was very helpful and even offered to look for my flights. I booked the flight as I had to arrive by certain fare. Therefore I requested Tim to refund my membership because I seldom travel. Tim was quick to respond and to refund my membership. Thank you. I think the website is very good for frequent flyers.

February 26, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent support and great prices

My rating is only based on the support and understanding I have received since I joined. Tim has been amazing in dealing with my nuances and differences and his response time is very quick.
As I have not been through the process of booking a flight , I am unable to comment on that process. I will write another review when that happens.
However , with the prices I see to places I would eventually want who to, they are excellent.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

A really customer friendly site with very customer friendly communication!

I really like this site, the interface is really engaging and I love the simplicity of it - so much now is over complicated and I want just straight forward deals and that's what I get subscribed to their emails. However, the biggest positive is the fantastic communication with the team, the response times are just amazing and quite frankly, nothing I have experienced in this field, compares to it. I always think I am good at finding deals but some of the deals I have seen on the site are amazing value. I'd strongly urge buying a membership to anyone who enjoys travel but doesn't always want the hard grafting that can be involved!

February 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Got it for business class deals from…

Got it for business class deals from London. Found an insane Singapore deal (£1.3k instead of £3k) so it paid for itself. BUT - deals are random. If you've got set dates, forget it. Worth it if you're flexible and can book quickly. Not worth it if you're planning a specific trip. Tim's customer service is actually good though, which is rare these days.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly forgot I'd signed up

Honestly forgot I'd signed up. Then started getting deal emails and booked a flight to Porto for April.
It's not every day – but more like 2-3 times a week. I have not checked the portal itself, emails work for me.

December 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

We are a family of 5 going to Thailand…

We are a family of 5 going to Thailand and saving on flights is a great advantage. I find the deal notifications especially useful since I keep getting deals to different destinations in Thailand. Tim has been very helpful, thank you!

December 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look