InsideTracker Reviews 617

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

They will steal your data and won't suppress it even tho you asked them multiple times to delete all your data and to remove your infos from their company. Then keep harassing you per mail to join bac... See more

Company replied

Rated 5 out of 5 stars

I purchased a package and forgot to use it, so it expired. When I contacted them, they not only extended the date, they gave me a free year subscription! Great customer service from Blaira! I have use... See more

Rated 5 out of 5 stars

What an incredible company!!! I've been with them for several years now and had purchased several tests as part of a package. I was spacing them out as part of my health journey and didn't realize tha... See more

Rated 5 out of 5 stars

Had a problem with expiring tests that had been purchased a while back. Didnt need to use them all recently due to other tests being done. Contacted the Inside Tracker team and they were very unders... See more

Company details

  1. Fitness and Nutrition Service

About InsideTracker

Written by the company

InsideTracker

What is InsideTracker?

Established in 2009 by a team of seasoned experts specializing in aging, genetics, and biometric data, InsideTracker is your key to a healthier longer life.

Through a meticulous analysis of your body's biomarkers, InsideTracker offers an objective assessment of your well-being. Powered by cutting-edge A.I., this platform harnesses insights from over ten billion biomarker data points and thousands of peer-reviewed scientific publications to craft a tailor-made guide for your journey towards improved health and longevity. All this knowledge is conveniently integrated into a user-friendly mobile app, unveiling your personalized path to inner well-being and lasting vitality.

What plans are available?

  • Ultimate: The most comprehensive understanding of your body’s health, measuring up to 48 biomarkers for a complete and holistic analysis of your health.

  • InnerAge 2.0: InnerAge 2.0 analyzes 17 biomarkers for men and 13 for women to reveal your biological age (known as your body’s InnerAge).

  • DNA Kit: The DNA Kit analyzes 261 genetic markers to reveal your genetic potential for up to 38 wellness traits.

  • Blood Results Upload: Utilize a recent blood test from your doctor, employer, or insurance company and take advantage of the in-depth insight that only InsideTracker can provide.

  • First Responders Panel: A custom blood panel, specially crafted for our community’s most dedicated service members.
With any of our plans, track your progress with our iOS and Android apps to continuously calibrate based on real-time feedback from your body.
View All Plans
InsideTracker

Contact info

4.1

Great

TrustScore 4 out of 5

617 reviews

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Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

I’ve been working with InsideTracker and couldn’t be more pleased with their service. The insights from my bloodwork and lifestyle data have been incredibly helpful, and their personalized recommendations feel spot-on. The platform is easy to use, the team is supportive, and I genuinely feel more empowered in managing my health. Highly recommend it to anyone looking to optimize their well-being in a smart, data-driven way!

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

I am a new user of InsideTracker

I am a new user of InsideTracker. There is a lot of information here which I find VERY helpful and educational. The support staff were quick to answer my questions and the help was spot on. Looking forward to using this app and seeing the improvement in my health.

May 18, 2025
Unprompted review
Rated 5 out of 5 stars

Ed with Inside Tracker

Ed, with Inside Tracker, was very responsive to my email. He even attached the links I needed and a slip that I was able to print out. I had been struggling at finding the correct avenue with scheduling a lab draw. After his help I had a lab draw scheduled for the next day. What a relief!!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Jaime at Inside Tracker is the best!

Jaime at Inside Tracker is great to work with. Super responsive, professional, knowledgeable and caring. My regard for Inside Tracker was favorable, but after working with Jaime, I feel even better about my decision to work with this company.

February 17, 2025
Unprompted review
Rated 4 out of 5 stars

Want to understand your health specifically?

I started with Inside tracker a couple of years ago. Despite the costs I felt knowing specifically where my health was in relation to my deficiencies was important to understand.
They also compare your genetic panel, if you had one done; 23and me or other testing.
I paid extra for the test that can determine your age in relation to your health.. "Inner age". This one really felt like cold splash in the face.. a wake up call so to speak. This really shows how healthy you are with physical vitality.. one could be 35 but the test reveals based on your blood work you are 45yrs. Yikes
But, fear not, they provide specific instructions with food options - vitamin recommendations for support and exercise tips!! So, if you really want to look and FEEL youthful then, follow the advice..
I did and more ; I retested and lost 1 year of life.. which was encouraging.
I need to take my health in my own hands and keep following the program.
Having good health and longevity is possible with Self Care... As a health coach myself, I promote this yet, it's very difficult to follow at times.

With this service you get a lot of information and evidence.. it's up to you to take it further.
This is why I gave 4 stars... plus, it's a bit pricey.
I have heard they are offering programs through Drs offices now that may be more affordable. Unsure.

March 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Overall very satisfied with the process and the information provided since it is specific and actionable.

December 17, 2024
Rated 1 out of 5 stars

SHADY! CHECK YOUR LOCATION BEFORE BUYING

CHECK YOUR LOCATION BEFORE BUYING! This company has a really shady practice of selling you their bloodwork service but NOT telling you if they have a location to get your blood drawn near you. They didn't have one near me and now want to charge me an additional $120 to send someone to me. I reached out to customer service about this and all they did was give me a discount code.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great insight

Great insight into my overall health and practical suggestions to make an impact moving forward. The synthesis of information into an understandable path is amazingly helpful.

December 19, 2024
InsideTracker logo

Reply from InsideTracker

Enoch, this is what InsideTracker is all about!

We are so happy to hear this feedback. We are here to help make achieving your health goals as easy and actionable as possible. Keep up the great work!

Rated 1 out of 5 stars

hmmmm

uploaded tests kept getting changed by the system. It keeps adding things that I didn't even test for.

December 5, 2024
InsideTracker logo

Reply from InsideTracker

Hi Joris,

Thank you for reaching out to our support team to troubleshoot — we apologize for the issues you experienced. You should see your results within your account in 24-48 hours. Please do not hesitate to reach out if you need anything else.

Rated 2 out of 5 stars

Not enough follow up info - you will need to see a dr if you want a better explanation

It's interesting to get the results but then there is no support afterwards, so you pay a lot for the test and then need to go see a doctor anyway to help interpret the results. They have AI built in but it's not sufficient.
-------
Since I cant reply to Inside Tracker's message back to my initial post, Im writing here again. The "Learn" that they suggested is the generic AI info that is informative, but isn't that helpful, as you still have to figure out what do to / how to supplement. Also, I called a left messages three times and no one from their team returned my call (even though their voicemail says they will return within a day).

November 3, 2024
InsideTracker logo

Reply from InsideTracker

Hi Shelley,

Thank you for the feedback. InsideTracker is designed to be educational, innovative, and self-guiding. It was purposely built by our team of registered dieticians, exercise physiologists, and MDs to be informative and actionable.

We recommend taking advantage of the "Learn" tab within your results to dive deeper into each biomarker. You'll find useful infromational videos and articles when you select My Results > List > View Details > Learn.

That said, you’re never going through this alone. If you do have a question or need clarification, you can always reach out to our support team via chat, email, or phone!

Rated 1 out of 5 stars

App doesn’t open

App doesn’t open, just get blank screen.

November 15, 2024
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Reply from InsideTracker

Hi Christina,

We are sorry to hear you are having trouble opening the app. Someone from our support team will be reaching out shortly to help troubleshoot.

Rated 5 out of 5 stars

I had the most stress free experience

I had the most stress free, easy friendly customer service experience with Inside tracker. I had scheduling issues with my blood draw and couldn’t make my appointment. I emailed InsideTracker and explained my situation. I thought I would get a response in a couple of days. I thought that they were going to give a hard time. I was wrong. I got a response literally in around 15min. They didn’t give me a hard time. I was very pleased they rescheduled my blood draw asap.

December 2, 2024
Unprompted review
InsideTracker logo

Reply from InsideTracker

Hi Jason,

This is wonderful news! Thank you so much for the great feedback. Our support team is here for you every step of the way. Don't hesitate to reach out if you ever need us again!

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with your on-line support person.

November 28, 2024
InsideTracker logo

Reply from InsideTracker

Hi Paul, thank you so much for the great feedback! Our support team is here for you throughout your InsideTracker journey.

Rated 1 out of 5 stars

Lower tiered suscriptions aren’t worth…

Lower tiered suscriptions aren’t worth it. I have a friend who pays a lot ($3000+ per year) and he loves it, but I didn’t have the same experience. Customer service wasn’t helpful and the insights weren’t much more than I get from my primary care physician.

November 27, 2024
Rated 5 out of 5 stars

Experience

A smooth process and timely feedback.

November 19, 2024
InsideTracker logo

Reply from InsideTracker

Hi Andy,
That is so great to hear! Thank you for the great feedback and keep up the great work!

Rated 1 out of 5 stars

This was advertised as personalized…

This was advertised as personalized health care with a plan to optimize health with respect to the blood work. Sadly, it's just a cookie cutter "plan" that is as basic as anything you could find on the internet. My personalized plan was basically the same for all the different categories, and it was almost identical to my husband's plan, and he is completely different than me. For the cost, we should be receiving at least 2 consultations with real doctors. Not just an AI-generated plan that anyone could come up with on their own.

November 7, 2024

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