Outstanding customer service from Nathan. He explained the product we were purchasing in great depth and could answer any question we asked him. He made us feel confident in the product and... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Absolutely top notch service, I am very happy indeed. Friendly and knowledgeable guys turned up on the dot and did a marvellous job. I've replaced two FTTC connections with one Starlink powered networ... See more
Company replied
We’ve had major problems with internet due to building faults with our home (wires buried under our house inaccessible or trapped by the ducts having collapsed). Install Pros quickly set everything up... See more
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From the first phone call to the installation process today I could not find fault with the company in anyway. Jason and Joe who carried out the work need a special mention for being so smart, efficie... See more
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Company details
- Satellite Communication Service
- Home Automation Company
- Home Cinema Installation
- Internet Provider
- Internet Service Provider
- Security System Installer
About Install Pros
Written by the company
Install Pros - Satellite Broadband, Smart Home & Connectivity Experts
Install Pros is a UK-wide installation and integration specialist transforming how homes and businesses stay connected. From rural broadband and smart home automation to secure networking and entertainment systems, we provide a complete service built around quality, reliability and lasting performance.
Our team delivers professional Starlink installations, advanced network setups, bespoke golf simulators, CCTV systems and smart home control solutions. We work across residential, commercial, marine and mobile environments, giving customers fast connectivity and modern comfort wherever they are located.
Every project begins with a detailed consultation and professional site survey. Our engineers take pride in discreet cable routing, tidy installations and robust setup that looks as good as it performs. Whether upgrading existing systems or starting from scratch, we make the process simple and stress-free.
We’re passionate about technology that improves everyday living — from mesh Wi-Fi coverage and voice-activated lighting to intelligent climate control and advanced security monitoring. Our approach is always personal, combining technical expertise with friendly, trustworthy service.
Why choose us
• Professional surveys, discreet mounts & weatherproof cabling
• Mesh Wi-Fi, hard-wired ethernet & network optimisation
• Smart lighting, climate control, voice/app integrations & scenes
• CCTV, doorbell cams, sensors & remote monitoring setup
• Design, build & calibration of golf simulators (screens, enclosures, turf, launch monitors)
• UK coverage with friendly engineers and free aftercare
Our reviews
Rated Excellent (4.8/5) on Trustpilot — read what customers say:
uk.trustpilot.com/review/installpros.co.uk
Our reputation has been built on consistent five-star feedback, transparent pricing and reliable communication. Customers often comment on our professionalism, tidy workmanship and the noticeable performance boost their systems deliver after installation.
Watch our short video
https://youtu.be/nBsvd0cRUEQ?si=rvUSkEw6mRdx5rXG
Get in touch
Tel: 020 3397 7003
Email: admin@installpros.co.uk
Web: installpros.co.uk
Quick actions
Get a Starlink Install Quote
Chat on WhatsApp
Visit our Website
We are independent installers of Starlink™ and have no affiliation with Starlink™.
Install Pros® is a registered trade mark of InstallPros Group Ltd (UK). Company No. 14896859 · VAT GB456635174 · Rotunda Buildings, Montpellier Exchange, Cheltenham, GL50 1SX.
From Installation to Aftercare - We Do It All, Properly.
Written by the company
- When Quality Matters - Choose Install Pros
- At Install Pros, we deliver more than just installations - we deliver complete solutions. From Starlink broadband setup to plumbing, heating, and renewable energy systems, every job is carried out to the highest standard and backed by our free aftercare guarantee. Our team of certified professionals ensures every system is installed safely, efficiently, and ready to perform. And unlike many, our service doesn’t end when the job’s done - we stay on hand to keep everything running smoothly. Whatever your project, choose the team that does it right, supports you after, and always answers the phone. That’s the Install Pros way.
In a world when speaking to a human is considered a premium - we're here.
24/7 Human Support
At Install Pros, real people still answer the phone.
We don’t hide behind automated messages or ticket systems - we believe good service starts and ends with human connection.
Every customer we serve is backed by our free aftercare guarantee. That means if you ever need support, advice, or a follow-up visit, we’ll be there - quickly, professionally, and without hidden costs.
Whether it’s a Starlink installation, a system check, or help with your setup, our friendly UK team is always ready to help.
Because when we say we’re here for you, we truly mean it.
Contact info
Rotunda Building, GL50 1SX, Cheltenham, United Kingdom
- 020 3397 7003
- support@installpros.co.uk
- installpros.co.uk
"Service that goes beyond installation"
4.8
Excellent
240 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
From enquiry to final installation the service was excellent.
Live long and prosper.
January 27, 2026
Reply from Install Pros
Thank you so much for your kind words and for sharing your experience with us. We are glad to hear that everything from your initial enquiry through to your Starlink Installation met your expectations, as smooth communication and quality workmanship are very important to us. Your message made us smile, and we truly appreciate your support and trust in our team. If you ever need assistance, advice, or aftercare support, please know we are always here to help.
Good communication from team via…
Good communication from team via WhatsApp and Richard the installer kept in touch by phone when there was a slight delay
January 24, 2026
Reply from Install Pros
Thank you for sharing your feedback with us. We’re glad to hear the team kept you well informed via WhatsApp and that Richard stayed in touch by phone during the slight delay, as clear communication is a key part of a smooth Starlink Installation. Your comments reflect our focus on reliability, transparency, and customer care from start to finish. If you ever need assistance or follow-up support, please know we’re always here to help.
I've had really bad Internet for years…
I've had really bad Internet for years but got install pro in today and its been brilliant, the guys knew exactly what they were doing and the team in hq were amazing. I am a senior person but none of them made me feel useless or old. There was no mess so I'm impressed all round. Thank you
January 26, 2026
Unprompted review
Reply from Install Pros
Thank you so much, Lea, for taking the time to share this wonderful feedback. We’re truly pleased to hear that your Starlink Installation made such a positive difference and that both our installers and HQ team supported you with professionalism and respect throughout. Creating a comfortable, tidy, and confidence-building experience is very important to us, and it’s great to know that came through. If you ever need assistance or follow-up support, please know we’re always here to help.
Fantastic service
Fantastic service. Very polite & helpful. Set everything up for me , nothing was too much trouble.
January 26, 2026
Reply from Install Pros
Thank you so much for sharing your experience with us. We’re really pleased to hear that our team was polite, helpful, and made the whole Starlink Installation process easy and stress-free for you. Going the extra mile and making sure everything is set up properly is something we take great pride in. If you ever need support or have questions in the future, we’re always here to help.
Great service - happy to recommend
Very professional from first contact to installation. Almost instant reply to any contact and installation was on time and very tidily done. Had to get some tech support once installed - rapid response and problem solved.
January 23, 2026
Reply from Install Pros
Thank you, Stuart, for taking the time to share your experience with us. We’re really pleased to hear that everything from the initial contact through to your Starlink Installation ran smoothly and that our team could respond quickly whenever you needed support. Timeliness, tidy workmanship, and reliable aftercare are all things we take seriously, so your feedback means a lot. If you ever need assistance in the future, please know we’re always here to help.
Fantastic experience
Really good service throughout the install. Top engineer support too.
January 22, 2026
Reply from Install Pros
Thank you, Phil, for taking the time to share your feedback. We are pleased to hear you experienced really good service throughout your Starlink Installation and that our engineer support stood out. Delivering quality workmanship and reliable support is central to how we operate, and it is great to know that came through on your install. If you ever need assistance or advice in the future, our team is always here to help.
Didn’t receive what we ordered
Didn’t receive what we ordered - was asked to order myself and that I would be refunded. Install dates have been changed three times and then cancelled.
January 24, 2026
Reply from Install Pros
Hi Stephen, thank you for taking the time to share your experience and I’m truly sorry for the frustration caused. The repeated changes to your Starlink Installation were due to ongoing stock shortages and delivery times of up to eight weeks, and without the required equipment it simply wasn’t possible to proceed as planned. I also apologise for the inconvenience around being asked to order directly and the refund expectations not being met in a timely way. We value trust and reliability, so please contact us directly and we’ll prioritise resolving this properly and support you through next steps.
First-class service : worth the money
The team arrived spot on time at 9, discussed what was needed to achieve strong signal throughout the somewhat rambling house, and executed tidily and thoroughly.
January 21, 2026
Reply from Install Pros
Thank you for taking the time to share your experience - we really appreciate it. We’re glad the team arrived on time, took the opportunity to talk through your needs, and delivered a tidy, thorough Starlink Installation that achieved strong signal across your home. Attention to planning and execution is a big part of how we ensure reliable, high-quality results our customers can trust. If you ever need support or have questions down the line, please know we’re always here to help.
Lex signposted every step of the way…
Lex signposted every step of the way starting with a courtesy call the day before to detail timings and check still ok to attend. Very knowledgeable, explained everything and patient with my lack of tech basics. Did a grand job, no hesitation recommending.
January 23, 2026
Reply from Install Pros
Thank you so much for sharing your experience and for the recommendation. We’re really pleased to hear Lex kept you informed with a courtesy call, explained each stage clearly, and took the time to make everything comfortable during your Starlink Installation. That level of patience and communication reflects our commitment to quality, trust, and reliable service from start to finish. If you ever need follow-up help or advice, please know we’re always available to support you.
Professional and helpful
The engineers were practical, professional and helpful. Arrived in good time, suggested solutions and were generally a pleasure to have around.
January 22, 2026
Reply from Install Pros
Thank you so much, Helen, for taking the time to share your experience. We’re really pleased to hear that our engineers were practical, professional, and helpful, and that they arrived on time and offered solutions that worked for you during your Starlink Installation. Creating a smooth, comfortable experience in your home is important to us, and feedback like this reinforces our commitment to quality and reliability. If you ever need support or advice in the future, please know we’re always here to help.
The whole experience has been very…
The whole experience has been very positive from being advised how the process works and the benefits of Starlink to ordering the installation and equipment to the fitting. The engineer (Ben) was extremely knowledgeable and helpful throughout to ensure everything was working as it should be. Due to the very old house we needed time to work out how to get the network as far as possible.Ben was excellent in this and I cannot recommend them highly enough.
January 21, 2026
Reply from Install Pros
Thank you very much for sharing your kind feedback with us. We are pleased to hear that the full Starlink Installation journey, from understanding the benefits through to ordering and fitting, was such a positive experience for you. Ben will be delighted to know his knowledge and care helped overcome the challenges of working in an older property and ensured everything worked as it should. Your recommendation is truly appreciated, and please remember we are always available should you need any future support or aftercare.
Reply from Install Pros
Thank you so much, Paul, for taking the time to share your feedback. We’re delighted to hear you found our Starlink Installation service efficient and fairly priced, and that the overall experience met your expectations. Providing reliable, high-quality work at honest pricing is something we take great pride in. Please know we’re always here if you need ongoing support or assistance in the future.
Great customer service.
An excellent company to deal with, especially Will. He took time to discuss the installation and to explain in finer detail any questions raised.
Great customer service.
January 19, 2026
Unprompted review
Reply from Install Pros
Thank you, Nick, for your kind feedback and for choosing us for your Starlink Installation. We’re delighted to hear that Will took the time to walk you through the installation and answer your questions in detail, as clear communication and quality service are central to how we work. Your comments about customer service mean a great deal to us and reinforce our commitment to reliability and trust. If you ever need assistance in the future, please know we’re always here to help.
A very positive experience from the…
A very positive experience from the first phonecall to instalation. Highly remmend!
January 15, 2026
Reply from Install Pros
Thank you so much, Ange, for taking the time to share your experience with us. We’re delighted to hear everything went smoothly from your first phone call through to your Starlink Installation, and that our team made the process a positive one. Your recommendation truly means a lot to us and reinforces our focus on quality, trust, and reliable service. If you ever need support or have questions down the line, please know we’re always here to help.
Great customer service
Great customer service after they were let down by a global issue with starlink. Comprehensive knowledge of the technique by Will who expertly solved the niches. Hope to have good relationship for the future.
January 17, 2026
Unprompted review
Reply from Install Pros
Thank you, Senthil, for taking the time to update your feedback and for recognising the level of care we aim to provide with every Starlink Installation. We truly appreciate your understanding during the global Starlink outage, and we’re glad Will’s technical expertise helped resolve the more complex aspects once the system stabilised. If you’re able, we would kindly ask that you request removal of the earlier 1-star review, as it reflected circumstances beyond our control during that global crisis rather than our service standards. We value trust and long-term relationships, and please know we’re always here to support you whenever needed.
Terrible service
Terrible service. Your engineer had no clue about Starlink and left leaving us with the previous BT connection. Left our home in a mess. Your helpline never picks up even after 20 minutes waiting. At present I will not recommend you to anyone.
January 16, 2026
Reply from Install Pros
PLEASE SEE NEXT REVIEW.
A global issue with Starlink activations caused many issues on day of installation across the UK. Our phone lines were jammed as we provide aftercare and support to everyone - something Starlink does not provide. When we finally got through to Senthil we were able to resolve the issue. Their 1 star review left in frustration.
Happy to recommend this company
Set up completed very quickly. Cleared up any mess. Very polite and helpful. Explained everything clearly. Would recommend
January 16, 2026
Reply from Install Pros
Thank you so much, Patricia, for taking the time to share your experience. We’re delighted to hear that your Starlink Installation was completed quickly, neatly, and that our installer was polite and clear in explaining everything. Your recommendation truly means a lot to us and reflects our commitment to quality and reliability. If you ever need support or have questions in the future, please remember we’re always here to help.
Friendly and professional.
January 12, 2026
Reply from Install Pros
Thank you so much for taking the time to share your kind words - we truly appreciate it. We’re glad you found our team friendly and professional, as that’s exactly the standard we aim to deliver with every Starlink Installation. Providing reliable service, quality workmanship, and ongoing aftercare is central to what we do. If you ever need support or have questions in the future, please know we’re always here to help.
The installer Ben was extremely helpful…
The installer Ben was extremely helpful and courteous. He explained the whole process and explained it to us very carefully. The service is brilliant!
January 8, 2026
Unprompted review
Reply from Install Pros
Thank you so much for taking the time to share your experience. We’re delighted to hear that Ben was extremely helpful and courteous, and that he took the time to clearly explain every step of your Starlink Installation. Providing a brilliant service through knowledgeable, respectful installers is something we truly value. If you ever need assistance or have questions in the future, please know our team is always here to support you.
Reply from Install Pros
Thank you for taking the time to leave such positive feedback Ken! We’re thrilled to hear you found our service very professional and excellent during your Starlink Installation. Providing reliable workmanship and a smooth experience is always our goal. If you ever need support or have questions down the track, please don’t hesitate to reach out - we’re always here to help.
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