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Company details

  1. e-Commerce Solution Provider

Information provided by various external sources

Instantcart is a small team of talented designers, engineers, and operations staff. We build ecommerce products and services that help people all around the world trade online. We're based in the UK, with sales offices in the USA and India. Try our 15 day free trial, or if you wish to sell upto 25 products, you can use Instantcart completely free of charge!


Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
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1-star

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Rated 2 out of 5 stars

Once a help to customers is no longer

What was once a help to customers is no longer. The service fee went from high to extreme. If I want to place an order my bill is $25 plus dollar before I pick my first item and that does even include the tax, delivery fee, and tip that will be added to my bill at the end. That's absolutely insane. I closed my account.

August 20, 2022
Unprompted review
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Rated 1 out of 5 stars

Poor customer service

Instant cart delivery is awful but because I am disabled and don’t drive I have to use it
Customer service people are, rude , and hateful
I always used debit or ebt to pay for my order
Today I tried to pay a order but at check out
Apple Pay pop up and I had no other choice
Call the customer service and told
Them my problem about 20 times spent about 45 minutes on the phone
Customer service idiot: go to checkout page
and you will see your phone number below it
You see payment debit card or ebt card check which one or both
Click pay
Lisa: I know how to check out but below my
Phone number is no choice only Apple Pay
Customer service idiot: put you on hold 15 minutes and come say the same thing
Lisa: repeat that they is no choice to but apple
After going through this about 20 times
Customer service idiot will tell you that you
are confused , don’t understand check out,
and/or tell you that you have not check out
If you don’t have to used instant cart delivery don’t! It expensive and you don’t get what you pay for and call customer service they will Discriminate , lie, treat you as stupid and won’t let you talk to a supervisor
Worst delivery and customer service I have ever used

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

We depend on Instantcart every single day to deliver..

Quality software, that does what it's supposed to do was essential when we selected our cart provider over 6 years ago.

I'm please to say we still use Instantcart on a daily basis and in those 6 years, it's grown and moved with the times significantly - Whilst keeping customer support and function at its core.

Adding content is a breeze, we used to struggle adding product attributes, tags and bundles through our old store but with this its very simple to add and manage so you can keep control of whats going on.

Never looked back, simples!

August 18, 2015
Unprompted review

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