Although I had some difficulties with getting my molds done, (and customer service was extremely patient with me when clarifying everything i may have asked.) I thoroughly enjoyed the simplicity of th... See more
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Written by the company
instasmile is proud to be a market leader in smile transformations, offering both clip-on veneers and clear aligners.
Our product range provides an affordable, non-invasive solution to many dental concerns. Instasmile Clip-On Veneers are trusted by dentists in the USA and UK, crafted using only FDA-approved materials. They’ve also been scientifically tested by a leading university for durability and stain resistance. Our new dental material means all of our products are now much more longer lasting.
For those looking to straighten their smile, Instasmile Aligners offer a discreet, comfortable, and effective way to achieve beautifully aligned teeth—without the need for in-office visits.
All orders include our patented reusable at-home impression system, making the process simple and convenient. No need to buy extra materials you can simply re-mould the material taking all the stress of the impression away.
Our dedicated team of smile consultants, based in both the US and UK, is here to support you every step of the way.
We also offer flexible payment options, allowing you to spread the cost with no hidden fees—shipping and taxes are included.
We look forward to helping you transform your smile and boost your confidence in just a matter of weeks!
Your instasmile TeamWritten by the company

Your satisfaction is important to us

Replied to 96% of negative reviews
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Do not use this company.
By the time you receive and return the shit product your 14 day money back offer shall of ended. You'll be £400 out of pocket and have some horses teeth to have a laugh with. All the good reviews are fake,fact.

Reply from Instasmile
They fit for your needs it isn’t made for long term as in 5 year to 15 year just a budget until you can afford better but they do work great for what they are.

Reply from Instasmile
I was intrigued by the quality and also the whiteness of the inserts. I got ivory tops should have gotten the bottoms also. Treat my teeth the match tops until a order some bottoms.

Reply from Instasmile
I just love them and they fit perfectly!!

Reply from Instasmile
Pleasantly surprised, I only went for the top set. They fit fine, and look good, and I now enjoy wearing them.
I am of a mind not to eat anything with them to help prolong them.

Reply from Instasmile
Extremely disappointed with my experience with Instasmile.
I paid for a clip-on veneer system but never received the final product. I completed multiple sets of moulds and followed the guidance provided, yet each attempt was rejected with no resolution.
During my final attempt, the process pulled out one of my fillings, leaving me unable to continue due to the risk of further dental damage.
No proactive effort was made to reach out and resolve the situation. I was later told I hadn’t made “meaningful contact,” but meaningful contact works both ways.
I requested a 50% refund, acknowledging that I had received the mould kits, but this was refused despite the fact I never received the final product.
I am now pursuing legal action.
I would strongly advise others to proceed with caution.

Reply from Instasmile
LIES. I have provided my Clearpay Order #400468350606 and forwarded the 6 photos multiple times from my registered account. You have all my details on your system. You are using 'GDPR' as a 'miff' excuse to ignore a customer in a Cardiac Crisis with Stage 3 COPD. Stop 'mouching' about on Trustpilot and approve Ticket 1065588 NOW. This is medical neglect.

Reply from Instasmile
I havent even made my impressions yet as the courier service messed up but when explained to them they have been great with customer service. With a big company like this I expected faceless employees that read from scripts and dont really want to help. I messaged them and 2 days later I got a brand new tracking order for the imprint set that was coming same day and a reply that felt came from a person that cared about their customers. I even thanked them with a compliment and another reply came with a thanks to said compliment and they wished me a good day.

Reply from Instasmile
Great customer service and communication. They alerted me of potential problems I may have a suggested a very doable solution. Now that I've received my new smile, there has been no adjustments needed. I just snap them in and I'm good to go.

Reply from Instasmile
Swift communication, clear timelines, product manufactured and delivered when promised and absolutely delighted with my new smile!

Reply from Instasmile
I am very pleased with my instasmile set. I've even ordered extra so I would have one on standby. Thank you instasmile.

Reply from Instasmile
Absolutely horrendous company avoid at all costs after 2 sets of what I can only describe as halloween teeth, with the 2nd being worse than the 1st, im left £400 out of pocket. Being told that I didn't raise a warranty/ manufacturing claim in time, it's not a manufacturing fault its the fact they are selling absolute garbage!! It's an absolute disgrace and quite frankly a scam. The veneers are huge, thick and look absolutely ridiculous, you can't even close your mouth!! wish I'd saved my money and actually gone to Turkey they would have been 100 times better!!

Reply from Instasmile
Really disappointed by Instasmile. I got a Natural white. Ended up looking like Woody Woodpecker, ridiculously fake looking.
I got both sets and paid for express delivery. Was shipped on day 18 which I suppose isn’t the worst but extra £50 for that and it wasn’t even right.
Top set doesn’t fit at all. Contact Instasmile, took forever to to speak to someone. Finally did and they honestly couldn’t have been less interest. When you’re spending over £400 you’d expect a little better.
It’s a very much wait and see and hope they turn out good. In my case they did not and these were needed for a wedding in April

Reply from Instasmile
A seamless experience from start to finish and have an amazing smile now thanks to instasmile,also gradually eating real food.

Reply from Instasmile
I received the impression kit February 21 sent the pictures of the impressions on 2/26 and have not heard back from them, I’ve tried calling their customer service, nobody answers, I’ve emailed them so many times and still nothing! I am frustrated and basically out 400+ dollars all for nothing

Reply from Instasmile
Msking my own impressions was difficult. Took me three tries, but the finished product was excellent!!!

Reply from Instasmile
From 1st contact to final delivery, the service has been amazing. Updated all through the process and the fit is perfect. Excellent value for money, they look so good friends didn't believe they weren't permanent.

Reply from Instasmile
Absolutely horrible! These were far too fake looking and protruding. Turkey teeth look 100% more real than these do. What a waste of money this was. If you are considering buying from here I would strongly advise against it. You will have more enjoyment throwing your money in the bin because that is where my 'teeth' went!!!!
On the plus side, my kids had a great time laughing at me with these in.

Reply from Instasmile
Good customer service and timing was great 👍🏾

Reply from Instasmile
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