Instatints Reviews 235

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Many customers reported significant delays in receiving their orders, with some waiting months or even close to a year without getting their products. People also expressed dissatisfaction with the product quality, describing it as damaged, cheap, or not matching the advertised description. Attempts to get refunds or cancel orders were largely unsuccessful, as the company often stopped responding to emails and other communications. Reviewers frequently mentioned issues with customer service, noting a lack of response to inquiries and generic replies that did not address their concerns. The refund policy was also a point of frustration, with customers finding it difficult to navigate or non-existent in practice, leading to significant dissatisfaction.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders, with many reporting not receiving their... See more

Product

Clients share negative opinions on the product, with many reviewers expressing strong dissatisfaction and... See more

Refund

Consumers express significant dissatisfaction with the refund process, with many reporting that their money... See more

Response time

People report significant dissatisfaction with response times, often experiencing non-existent customer... See more

Price

Reviewers express strong dissatisfaction with the price, often describing it as a waste of money and advising... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This location opened late the price quoted by head office was argued the tint install took over 2 hrs once work started they advised NO CREDIT NO DEBIT GARBAGE FROM THE INSTALL WAS LEFT IN MY CARAV... See more

Rated 1 out of 5 stars

After waiting over 3 months after my purchase, the tiny arrived damaged. It also was nothing like the advertised product. It was cheap, cloudy, static-cling tint that was almost impossible to install... See more

Rated 1 out of 5 stars

I ordered my insta tint April 9th and was super excited about this product. I knew it wouldn't be delivered next day but it's now going on 2 months and I continue to be told they had an issue with sup... See more

Rated 1 out of 5 stars

I placed my order on 4/7/25 with 3-6 days shipping. It has now over 2 months. On 5/25/25 I was old… “Unfortunately, we experienced an issue where some of our materials were damaged, which has... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

235 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

HUGE SCAM AND WASTE OF MONEY

If i could rate zero stars i would. I ordered a few packages from them months ago and they did not send me everything I ordered. And yes i paid full price for everything. The tint came severely scratched and not at all easy to get on. This company is terrible and it’s a big scam. Customer service is the worst i’ve seen ever. DO NOT BUY!!!!

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Clear Scam

Scam. They will take your money and will never fulfill your order. They keep saying my order is ready and that they're going to ship my order but never do. This has been going on for well over 2 months. Im assuming they just hope I drop off and get to keep my money. Do not waste your time or money on this business because you will be sorry.

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Going on 10 weeks, haven't received order nor will he give me a refund and insists my order is being manufactured... DO NOT ORDER!!!

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order about a month…

Placed an order about a month ago,,,,,asking for a refund,,,still waiting on the order,,worst communication,,,filling a fraud with my bank about this company,,It is a scam,,,, ,offering a product they don't have on hand,,

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Exactly What My Car Needed

These tints were exactly what my car needed. I no longer have to worry about the sun roasting me or damaging my car’s interior. The UV protection gives me peace of mind knowing my seats and dashboard won’t fade over time. Plus, the tints have given my car a much cleaner, more modern look that I absolutely love. The installation was handled professionally, and the fit was perfect with no bubbles or uneven edges. I couldn’t be happier with the results, and this has made a noticeable improvement to my daily driving experience. Definitely five stars.

January 15, 2025
Rated 1 out of 5 stars

WARNING SCAM

WARNING SCAM : Paid for a product that was never processed. Sends fake USPS shipping labels, does not update order status. SCAM company. Look at the "F" grade from BBB.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Never received full order

Never received full order. The customer service will tell lies to you. And it's been 3 months and I still haven’t received everything I order. Don't waste your money on them, they want money.

December 1, 2024
Unprompted review
Rated 1 out of 5 stars

Poorly made product and even worse…

Poorly made product and even worse customer service. I've been waiting since October for the replacement order and still don't have tracking information. Save yourself the headache and get real window tint done

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

Their customer service sucks

Their customer service sucks! STAY AWAY! if you want to order something and take 2 months to get then this is for you. My advice look elsewhere. I've sent over 15 emails to cancel my order or see where the heck it is and nothing. I'm filing a fraud charge with my bank today.

January 4, 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. Awful company. Takes 2+ months to ship and they do NOT respond to emails. Asked to cancel and refund my order more than 3 times. They provided a tracking number but never shipped the product. I ended up filing a dispute with my bank. DO NOT ORDER ANYTHING FROM THIS WEBSITE. IT IS A SCAM!! On their instagram they even took off commenting on all their most recent posts.

December 15, 2024
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT BUSINESS – AVOID AT ALL COSTS

FRAUDULENT BUSINESS – AVOID AT ALL COSTS

Instatints.com is nothing but a scam. I placed an order (Order #15736) and was falsely told it had shipped, yet they provided ZERO proof—no tracking number, no shipment confirmation, nothing. When confronted, they completely ignored my repeated attempts to resolve the issue.

This level of dishonesty is outrageous. They took my money and blatantly refused to respond. It’s clear they have no intention of fulfilling orders or providing any real customer service.

To anyone considering doing business with them: DON’T. Save yourself the headache, frustration, and potential loss of your hard-earned money. I am pursuing a formal dispute with my payment provider and reporting this company for fraudulent activity.

Do yourself a favor and stay far away from this shady operation.

This version highlights the severity of the issue and serves as a strong warning. Let me know if you’d like further edits!

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

The order was long in getting here

The order was long in getting here. Last in ship date. Then when I received it, it was not the order I paid for. I ordered for a 2019 Ford Ranger crew cab with a full rear window with rear window defrost. So I have 4 full doors and this order came with 2 side door windows, maybe a front windshield and not sure it is right. Also two small square windows. What they are for is beyond me. I paid $149.00 for full kit. On top of all that. The adhesive strip mentioned in the installation instructions was missing. I have rolled all of it back up and repackaged it nicely. I have sent an email because I cannot find a phone to contact them. It supposedly has an Instagram contact. However I do not do Instagram. I either want a refund or the right kit. Thought the product was innovative and looked forward to having it. However, that is deminisioning quickly. I will wait for the return email and if no return, I will file a complaint with the BBB and possibly with FTC.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

To put it simple….

To put it simple, this company is a scam. I placed an order over 3 months ago and still have not received my product and after multiple emails, they refuse to give a refund. I have reported them to the FTC and advise everyone avoid doing business with this “company”.

January 19, 2025
Unprompted review
Rated 1 out of 5 stars

Over 2mths & no product - SCAM

I never actually placed an order, I simply had them in my cart. November 8 2024 I received a notification of a charge by instatint for over $380 US (I'm in Canada). Since than it has been awful "customer service". I was told immediately that a refund couldn't be issued as it was already being manufactured (meanwhile I had emailed them immediately after I was charged). Since than I have no recieved the product or a tracking number. It's been 2 months. This company is a HUGE SCAM!!!

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scam alert!

My order was incomplete and also wrong, Been fighting back and forth for 2 months trying to get a refund as I didn't receive everything, even offered to send back and they just keep repeating with the same email over and over again. Horrible customer service and waste of money as they don't keep their word and refund.

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Don't Order from this Company!

I received my order (wouldn't recommend the product), but since then, the company has tried to charge my credit card 3 more times over the course of 3 months. I have not made any additional purchases from them. BEWARE! They are trying to scam people!

January 15, 2025
Unprompted review

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