So far the experience has been good. There hasn’t been a ton of availability and it’s difficult to get a business to remember to rate you as a worker. It does hurt when businesses cancel shifts 24 hou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Instawork helps you find work that fits your schedule. We’re taking the pain out of finding flexible shifts, or full time positions. Set your own schedule and see exactly how much you’ll make before you even book a shift.
Contact info
PO Box 77714, 94107, San Francisco, United States
- instawork.com
Replied to 27% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I started on 4/14/26
I started on 4/14/26. My choice of payment method is & was weekly. The job assignments are great, the pay is great Then on 4/24, I was informed that my payment method was changed to Insta Pay. I never authorized this. Instawork doesn't have a working phone # or email. Instead, employees deal with an online robot I sent a message to Instawork via X however, I haven't received a response.
My experience with Instawork in last 10…
My experience with Instawork in last 10 shifts was amazing. Instawork job description was right always and I didn’t face any pay issues. Also I liked work with Instawork and I want to continue in future. It helped to enhance my experience in various ways.
I had a very good team thankfully but…
I had a very good team thankfully but sadly I felt lied to, when I took the shift I specifically booked because it stated in the description that it was specifically for the rooftops and since I had worked there last year it was the shift and area I wanted to work. I think is a bit unfair and unprofessional. I really enjoy working with instawork since I have since last year but I feel this details should be taken into consideration.
Flexibility and top pro bonus.
Flexibility and top pro bonus.
Great pay.
Various positions
So far no bad experience with employers…
So far no bad experience with employers or pay
Lots of people working hard together!
Lots of people working hard together. Impressed with Culinary leadership and supportive roles.
Do Not Use or Trust Instawork
Do not use Instawork. My account was suspended for a no show and I worked the shift. There was a pending review for the payment but Instawork clocked me in early and expected the company to pay for it. The very next day it said my account was suspended for a no show and hours earlier the payment was under review for payment. I actually took pictures when I arrived the time the app said I arrived, the timesheet and a picture of the event. DO NOT TRUST THIS COMPANY
Nikki Bland
Extreme company pay takes
It’s been a great experience up until I found the company taking extremely large cuts of each shift and overall hourly rates have dropped. I’m grateful for this connection to jobs but it’s getting harder to equate the price of gas to bill increase to energy ratio.
Instawork works fine as long as you…
Instawork works fine as long as you report to work on time and don’t have to cancel your shifts due to life events or scheduling conflicts with a main/FT job. Recently, I’ve had to cancel 3 shifts-1 for illness and 2 for my main job. Each and every time I report to work the gig after these events, suddenly they can’t validate my hours nor my attendance via the app when I have pictures from the app itself confirming my arrival and departure, plus clock in and out times. The app the day after is “glitchy” and won’t accept the codes properly. I literally had the lead person at my side while doing it and the app was doing the most. I can guarantee if I work this same gig next week, I’ll have no issues with the app and will be paid promptly. Just be wary…Instawork will punish you for missing gigs by withholding payment for gigs you do afterwards for as long as they can even if you have proof from their app you did them. Very frustrating to work for something and then have it withheld 7-10 days because you cancelled a gig.
Unfair and unjustice
I was able to do little jobs here and there due to me being in the high desert. I applied for a job that did a background check and for something that started in 2019 and finished in 2021, they banned me from working, that is unfair when I’m trying to get my life back on track that now I have no way to support myself. That just tanked my self esteem.
So far so good I like the app
So far so good I like the app and options. Convenient and proffessional
The company did not want to give us our…
The company did not want to give us our required break until all the work was done this was not fair and I spoke up about it you need to check how there running this place felt like a slavery in Modern day
food service worker
I did a task that was different! Preparing chicken sandwiches for an important game! It was pretty easy overall! A little bit got fast paced later! 😃🐥😊
Instawork
Instawork, is reliable source of income. You get your shifts and go. It’s a simple platform to use and the requesters are really nice and professional. If you need emergency income Instawork is surely it.
Alhumdulillah
Experience a lot of disrespect at different shifts, but overall it’s a cool app and a beneficial platform, praise to Allah in every situation.
The other people that I work around are…
The other people that I work around are great, the job locations are even better. The insta pay is always on time and much needed.
I love that they are providing jobs for…
I love that they are providing jobs for people who are in need of one. I love the places I worked and the people. I am learning a lot and experiencing new things.
I like the freedom when i work
I like the freedom when i work. Just wish there were more closer consistent shifts throughout the month
I am having a hard time receiving my…
I am having a hard time receiving my invitation to work, getting my schedule and clock in and out codes. I am also not seeing my overtime pay. I like the work but the application is confusing and not easy to get my assignments.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








