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Insurance Navy Brokers Reviews 9

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TrustScore 4.5 out of 5

4.3

Auto Insurance Agency
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Company details

  1. Auto Insurance Agency
  2. Insurance Agency
  3. Insurance Broker

Written by the company

Insurance Navy is a provider of non-standard auto insurance, selling products in over 35 storefronts, a call center, and online (www.insurancenavy.com) in Illinois, Indiana, Wisconsin, Texas, California, Georgia, Nevada, Ohio, Pennsylvania, and Tennessee. In addition to auto insurance, the company sells other financial products and services, including homeowners insurance, renters insurance, and roadside assistance. Products and Services: Insurance Navy provides non-standard car insurance to drivers for liability coverage that meets their state’s minimum limits. Insurance Navy specializes in providing SR22 insurance, which is a certificate of financial responsibility for high-risk drivers. They also offer homeowners insurance, renters insurance, and roadside assistance to complement their auto insurance offerings. Also Known as: Insurance Navy Brokers and Insurance Navy Brokers Inc. History: Insurance Navy was founded in 2005. The company is based in Palos Hills, Illinois, United States, and serves customers nationwide. Key People: The CEO is Fadi Sneineh. Partners: Progressive Corporation, Direct Auto Insurance, The Hartford, and Next Insurance. More about Insurance Navy: Insurance Navy is dedicated to helping our customers connect with trusted companies to find the best and most cost-effective insurance policy. Regardless of your level of risk, Insurance Navy provides options for auto, home, and life policies that make being covered easy and affordable. Above all, Insurance Navy prides itself on high-tier customer service. Insurance Navy serves customers throughout the United States in three ways, in person at one of our retail locations, over the phone at 888-949-6289, and online at insurancenavy.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

The wonderful manager Falak helped me a…

The wonderful manager Falak helped me a lot, I feel more comfortable speaking in Arabic and she spoke it and helped explain to me an issue that was occurring with my insurance. Thank you to her a lot 👍

March 30, 2026
Unprompted review
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Reply from Insurance Navy Brokers

Dear Mya,

Thank you so much for your wonderful 5-star review! We are thrilled to hear that our manager, Falak, was able to assist you in Arabic and clearly explain the details of your policy to help resolve the issue. Making sure our customers feel comfortable and fully understand their insurance is a top priority for us at Insurance Navy. We truly appreciate your business and your kind words!

Sincerely,
Madison L.
Customer Service Manager

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Rated 5 out of 5 stars

Renters Insurance

Adolfo helped me get renters insurance, he was very kind and informative and answered my questions with patience. Highly recommend this company for renters insurance!!

April 1, 2026
Unprompted review
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Reply from Insurance Navy Brokers

Dear Isabela,

Thank you for taking the time to leave us such a fantastic review! We are delighted to hear that Adolfo was able to help you secure your renters insurance while being kind, patient, and informative. We greatly appreciate your recommendation and are always here if you need anything else in the future.

Sincerely,
Madison L.
Customer Service Manager

Rated 5 out of 5 stars

Agent Isabela

Isabela was great with helping me get the best quote possible for me and my dog! Glad to know my dog Benita is insured Thank you Isabela for pet insurance!

April 4, 2026
Unprompted review
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Reply from Insurance Navy Brokers

Thank you for the great review! We are so happy to hear that Isabela provided excellent service and found the best pet insurance quote for you and Benita. Giving pet parents peace of mind is exactly what we strive for, and we are absolutely thrilled to have sweet Benita covered with Insurance Navy. Give her a pet from us!

Sincerely,
Madison L.
Customer Service Manager

Rated 5 out of 5 stars

Walked into Insurance Navy

Walked into Insurance Navy, had a great, fast experience buying insurance for my vehicle. Staff was very friendly and helped me make the right decision on what coverage I should purchase. Thank you so much! Would definitely recommend to anyone interested in purchasing insurance!

March 24, 2026
Unprompted review
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Reply from Insurance Navy Brokers

Dear Dani,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fast and great experience walking into Insurance Navy. Our team always strives to provide friendly service and ensure our customers feel confident in their coverage decisions. We truly appreciate your business and your recommendation!

Sincerely,
Madison L.
Customer Service Manager

Rated 5 out of 5 stars

dealership

Daniel helped me out getting a good rate at the dealership when i was purchasing a new vehicle!. The process was quick and easy and he answered all the questions i had.

March 1, 2026
Unprompted review
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Reply from Insurance Navy Brokers

Hi David,
Thank you for your fantastic review! We are thrilled to hear that Daniel was able to help you secure a great rate right at the dealership for your new vehicle. We always aim to make the insurance process as quick and easy as possible while answering all of your questions. Congratulations on your new car, and thank you for choosing Insurance Navy!

Sincerely,
Madison L.
Customer Service Manager

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Rated 5 out of 5 stars

Layla made my experience very easy and…

Layla made my experience very easy and am very grateful for her quick and professional approach.

March 25, 2026
Unprompted review
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Reply from Insurance Navy Brokers

Hi Sophia,
Thank you for the kind review! We are so happy to hear that Layla provided you with a quick and professional experience, making everything easy for you. We appreciate your business and thank you for trusting Insurance Navy with your coverage!

Sincerely,
Madison L.
Customer Service Manager

Rated 5 out of 5 stars

Today Insurance Navy employer Isabella…

Today Insurance Navy employer Isabella gave great customer service. Thank you

March 19, 2026
Unprompted review
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Reply from Insurance Navy Brokers

Hi Esmeralda,
Thank you for the 5-star rating! We are so glad to hear that Isabella provided you with great customer service today. We appreciate your feedback and thank you for choosing Insurance Navy!

Sincerely,
Madison L.
Customer Service Manager

Rated 5 out of 5 stars

Exelent service and dedication and…

Exelent service and dedication and profesional

March 5, 2026
Unprompted review
Insurance Navy Brokers logo

Reply from Insurance Navy Brokers

Hi Paris,
Thank you for the wonderful review! Providing excellent, dedicated, and professional service is what we strive for every day. We truly appreciate your support and your business!

Sincerely,
Madison L.
Customer Service Manager

Rated 5 out of 5 stars

My Agent Isabela was very professional…

My Agent Isabela was very professional today! And she handled every question that I had thoroughly until we got everything taken care of thanks for the great customer service today.

February 26, 2026
Unprompted review
Insurance Navy Brokers logo

Reply from Insurance Navy Brokers

Hi Tavie,
Thank you for sharing your experience! We are thrilled to hear that Isabela was professional and thoroughly answered all of your questions to make sure everything was taken care of. We appreciate you trusting Insurance Navy with your needs!

Sincerely,
Madison L.
Customer Service Manager

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