InsureandGo Australia Reviews 

1,444
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, finding policies affordable and comprehensive for their needs. Many people highlight the website as easy to navigate, well-laid out, and user-friendly, simplifying the process of obtaining insurance. Reviewers frequently report positive service experiences, noting helpful staff and efficient interactions. Consumers appreciate the straightforward online process, allowing quick acquisition of policies and easy comparison of various options. Many users express confidence in the coverage, often returning due to past positive experiences and comprehensive offerings.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and reasonable... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and efficiency of completing... See more

Service

Users describe positive interactions with service, highlighting the ease of acquiring travel insurance and... See more

Website

Reviewers highlight positive aspects of website, consistently praising its ease of use and navigation, making... See more

Value for money

Customers had positive experiences with value for money, consistently praising the competitive pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more

Rated 5 out of 5 stars

Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more

Rated 5 out of 5 stars

The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more

Rated 5 out of 5 stars

Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more


Company details

  1. Travel Insurance Company

Written by the company

Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,444)

960 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful

Helpful, efficient & knowledgeable thank you

July 9, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Carolyn,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Appropriate understanding and delivery

We were looking for a policy that clearly understood and provided appropriate coverage for a set of unusual existing medical conditions. InsureandGo were understanding, in a practical sense, and capable of seeking the required information that ultimately led to them providing what we feel is appropriate coverage for our upcoming domestic journey.

July 10, 2026
Rated 5 out of 5 stars

Great product

Great product and great team. When you need to make a claim, they make it easy, fair and action it quickly. Would recommend.

July 8, 2026
Rated 5 out of 5 stars

Easy to use booking site and great to…

Easy to use booking site and great to deal with when making a claim. Definitely worth paying the extra for natural disasters as needed to use it twice now for when flights to Bali cancelled due to volcanic activity.

July 7, 2026
Rated 5 out of 5 stars

I received an offer through Seniors

I received an offer through Seniors. As we had 2 cruise holidays booked I thought I would get a quote from Insure&Go. I was pleasantly surprised with their price and decided to take out policies for both trips.
I did this online without any problems and the policy certificate was available for download almost instantly.

July 9, 2026
Rated 5 out of 5 stars

I found the process of setting up…

I found the process of setting up travel insurance very easy to do. I have also had to make a medical claim with Insure & Go on one of my previous travels overseas and found them to be very helpful and they also finalised the claim quickly without any hassles.

July 5, 2026
Rated 4 out of 5 stars

Easy to follow online instructions n…

Easy to follow online instructions n options in the application. Promo code gives a good discount.

July 5, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Lee,

Thank you for your positive review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Very simple to acquire travel…

Very simple to acquire travel insurance. Then process was user friendly and price competitive. They will also insure for riding a large capacity motorcycle which many other insurance companies don't. I can thourghly recommend.

July 5, 2026
Rated 5 out of 5 stars

Easy to navigate around the website and…

Easy to navigate around the website and the price was great for all the inclusions I needed.

July 1, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Lisa,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 4 out of 5 stars

The price is reasonable.

The price was reasonable and met my budget.
I can easily purchase online.

July 4, 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi MK,

Thank you for your positive review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Trip coverage to Africia

The different levels of insurance stipulated exactly what is covered so that we could make an informed decision. Essentially our trip is organised with TravelMarvel but we still wanted peace of mind.

July 4, 2026

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