I research for a quote online but as I had a few queries I contacted InsureMy Spoke to a very helpful lady called Linda who provided me with first class customer service
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Compare the Market make it so easy to renew your car and hone insurance. It's so good to get it done swiftly and with relative ease at the best price.
Company replied
Very quick and easy. I had to ask a question by phone and the person was very helpful, then completed quickly on lines. Much cheaper than other quotations I had received
Company replied
I have never had to insure an unoccupied house before, and the circumstances were sad and traumatic.Arranging the policy was a welcome easy step in what has otherwise been ( and continues to be) a gru... See more
Company replied
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was fine it took a while but fine
June 12, 2026
Reply from InsureMy
We appreciate your feedback. We are always working to improve our service.
Simple straightforward questions
Simple straightforward questions, no problems, easy application to complete.
June 12, 2026
Reply from InsureMy
We are so glad to hear that you found the application process easy and straightforward. Thank you for your positive feedback!
Reply from InsureMy
We're happy to hear that our prices are competitive. We appreciate your feedback.
Home insurance - thoughtful
Just signed up for home insurance based on quote for £600. Clicked on 1 annual payment but the system forced me to a monthly direct debit of 55£, Which is actually a total £660. I corrected it several times but it still pushed me to the direct debit form. I ended up giving in as it's still cheaper than my renewal. But not impressed by the initial experience. Feels dishonest so doesn't really bode well...
June 11, 2026
Reply from InsureMy
We are glad you found our setup simple.
very easy to do
June 11, 2026
Reply from InsureMy
We are glad you found it simple. We appreciate your feedback.
Reply from InsureMy
We're happy it was helpful and easy. Thank you for your positive feedback; we appreciate it.
Reply from InsureMy
Glad it was easy! Thanks for your feedback.
Reply from InsureMy
We're glad our system was easy to navigate and offered a competitive quote. Thank you!
Reply from InsureMy
We're glad to hear it was painless. We appreciate your positive feedback.
This is the first time i have used this…
This is the first time i have used this company so i have little knowledge of their long-term customer support on home insurance. Applying for cover was straight forward but you need to read all the instructions carefully. Do not like the fact that your card details are held on file for auto renewal, but good price though,
June 9, 2026
Reply from InsureMy
We appreciate your feedback regarding your initial experience with us. We understand your concern about card details being held for auto-renewal and will consider this as we continuously improve our services. We're glad you found the application straightforward and the price good.
Reply from InsureMy
We're glad you found the application and process easy to navigate. Thank you for your positive feedback!
Reply from InsureMy
We're glad it was clear and easy to follow. Thank you for your feedback.
Very straightforward
Very straightforward, good excess offers, easy to navigate. Found through compare the market
June 7, 2026
Reply from InsureMy
We're happy to hear you found our process straightforward and easy to navigate. Thank you for your positive feedback!
Reply from InsureMy
We're glad you found it easy to use and navigate. Thank you for your feedback!
Reply from InsureMy
Many thanks for taking the time to leave us this review
Reply from InsureMy
Many thanks for taking the time to leave us this review
Just did my caravan insurance online
Just did my caravan insurance online. Easy to navigate.
June 5, 2026
Reply from InsureMy
We're glad our online process was easy to navigate for your caravan insurance. Thank you for your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.