Whilst it is too early to say whether or not Insure Your Paws will prove to be a reliable Insurer, what I can say without question, is that the cost of their premiums for a comparable degree of cover,... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I've had insurance with them for over 5 years. Now that I've come to a claim, it's an extremely slow and frustrating process which has been ongoing for 3 months. They respond to my email... See more
Company replied
Excellent cover with some additions. My dog is four this year and I've had to change policies due to unreasonably high renewal prices. In those cases the cover was not great, so I'm learning I also ne... See more
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This is my first time owning a pet so took me a long time to research and choose an insurance company. My cat has had some issues with his eye and Insure Your Paws have been brilliant and have dealt w... See more
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Company details
About Insure Your Paws
Written by the company
Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Our lifetime cover is 5-star rated by Defaqto* and we won the 2026 National Insurance Award's ‘Pet Insurance Award’, so you know you’re in trusted, experienced hands with Insure Your Paws.
You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Contact info
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, United Kingdom
- 0344 273 2777
- info@insureyourpaws.co.uk
- insureyourpaws.co.uk
4.4
Excellent
2K reviews
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My experience with insure your pads was…
My experience with insure your pads was really positive and claim was settled satisfactorily
March 31, 2025
Reply from Insure Your Paws
Dear Graham,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Excellent very satisfied with the price…
Excellent very satisfied with the price thanks
December 21, 2025
Reply from Insure Your Paws
Hi Mihell,
We're happy you're very satisfied with the price. We appreciate you taking the time to leave us this excellent feedback!
Kind regards,
Shahzaib
Good service
Had to amend my policy, contacted them by email, had a response very quickly, policy was amended with no issues. Very good service.
December 19, 2025
Reply from Insure Your Paws
Hi Karen,
We're happy to hear that we could amend your policy quickly and efficiently. It's great to know you had a very good service experience. Thank you for your feedback.
Kind regards,
Dominik.
When I suddenly lossed my dog Susie…
When I suddenly lossed my dog Susie having to have put to sleep, they were so nice and caring. Now we have another rescue dog, we come back to Insure your paws
December 16, 2025
Reply from Insure Your Paws
Hi,
We're glad you had a positive experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive. Thank you for your feedback.
Kind regards,
Temi.
Reply from Insure Your Paws
Hi Diane,
We’re so happy you had a great experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.
Kind regards,
Temi.
The final price was ok but only after I…
The final price was ok but only after I cancelled the renewal and started again with the same cover. The two prices were £65 different.
December 10, 2025
Reply from Insure Your Paws
Hi,
I appreciate your candid feedback. This has been noted and will be passed on to our team.
Kind regards,
Temi.
insure your paws
Great insurance company to deal with. Glad I chose insure your paws from the start when I got my pet.
April 8, 2025
Reply from Insure Your Paws
Hi Hannah,
Wow, thank you! We’re so happy you had a great experience with us. It’s always great to hear when things go well—we’ll keep doing all we can to make sure that continues.
Kind regards,
Dominik
Reply from Insure Your Paws
Hi
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
Great value for money…
This company offers great value for money.
A simple online questionnaire to fill in, explains everything you need to know and details are given for each option to choose from.
December 7, 2025
Reply from Insure Your Paws
Hi Heather,
Thanks so much for your review. We're glad, you had a positive experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind regards,
Temi.
Clear explanations & analysis of cover…
Clear explanations & analysis of cover details. Offered various options. Business like and friendly. Reasonably priced.
December 4, 2025
Reply from Insure Your Paws
Hi Lesley,
Thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know is very much appreciated.
Your message will absolutely be passed along to our staff. It’s the kind of feedback that keeps us motivated.
Kind regards,
Temi.
Easy from start to finish
December 1, 2025
Reply from Insure Your Paws
Hi Richard,
We're happy to hear that everything was easy for you. Thank you for your positive feedback; we appreciate it.
Kind regards,
Dominik
Excellent cover for very competitive price.
Found on compare the market website, excellent quote for fantastic cover.
October 21, 2025
Reply from Insure Your Paws
Hi Glenn,
Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.
Kind Regards,
Zainab.
Reply from Insure Your Paws
Dear Kerri,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Very prompt and efficient service provided
October 31, 2025
Reply from Insure Your Paws
Hi Helen,
Thanks for the five stars! We're grateful for your support. Every star counts—and so does your voice. Thanks for helping us grow with your feedback!
Kind regards,
Dean.
Reply from Insure Your Paws
Hi Susan,
This made our day—thank you for taking the time to share your feedback! We know your time is valuable, so hearing that you had a good experience and took the time to let us know truly means the world.
Kind regards,
Dean.
Simple ,easy to set up and easy to fill…
Simple ,easy to set up and easy to fill in the insurance forms.
November 25, 2025
Reply from Insure Your Paws
Hi Helena,
We're smiling over here—thanks for your thoughtful review!
It’s feedback like this that lifts the whole team. We’re so glad we could make your experience a good one.
Kind Regards,
Victoria
Excellent cover for a fantastic price
Excellent cover for a fantastic price. Website very user friendly and easy to navigate. Very smooth transaction with no issues. 5 Stars!
November 25, 2025
Reply from Insure Your Paws
Hi Mark,
Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.
Kimd Regards,
Victoria
Reply from Insure Your Paws
Hi Eirwyn,
We appreciate the encouragement—it goes a long way. Thanks! A little positivity makes a big impact on our team, and your words absolutely made a difference today.
Kind Regards,
Victoria
Very helpful staff when setting up this…
Very helpful staff when setting up this new policy
November 21, 2025
Reply from Insure Your Paws
Hi Jan,
Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.
Kind Regards,
Victoria
Reply from Insure Your Paws
Dear Scott,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
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