Insuristic Reviews 

163
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the dedicated staff is exceptionally helpful, highly responsive, and provides clear, professional guidance during difficult situations. Consumers consistently appreciate the smooth and efficient process starting from the initial quotation all the way to final policy signup. Some reviewers were happy with the remarkably quick and straightforward refund process when policies were cancelled early following successful property sales. People also noted that the overall pricing is very reasonable and competitive compared to other specialized insurance options currently available. Reviewers emphasize that the coverage terms are flexible, practical, and easy to navigate without any unnecessary administrative complications.

What people talk about most

Service

Clients share satisfaction on service, frequently highlighting the quick response times and straightforward... See more

Refund

Reviewers mention positive feedback about refund, highlighting that consumers receive prompt pro-rata... See more

Response time

Customers consistently note positive experiences with response time, highlighting excellent communication and... See more

Staff

People report positive experiences with staff, frequently highlighting excellent communication and quick... See more

Price

Customers expressed satisfaction and appreciation regarding the reasonable cost and competitive pricing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to deal with father's death and the closing down of his estate which involved looking after an empty house for 6 months till it was sold. insuristic made insuring the empty property a breeze and R... See more

Company replied

Rated 5 out of 5 stars

Excellent provider for unoccupied house insurance. Used following a death in the family and whilst probate and sale of property was going through. No fuss, easy process and reasonable cost. Even bette... See more

Company replied

Rated 5 out of 5 stars

This was the easiest part about dealing with a probate situation. Insuristic was super responsive, professional and helpful. Rob made a difficult situation possible; we needed to insure an empty house... See more

Company replied

Rated 5 out of 5 stars

I hadn’t realised this type of specialist insurance had existed until I was referred by a friend in the insurance industry, as I approached the sale of my Father’s home after his death. Very easy to s... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Insuristic is a digital first insurance broker. This means most of our products can be easily purchased online. We make insurance less complicated and tailored to your needs. Which gives you the confidence that your insurance should respond if you need it to. What's more, there are no hidden costs. We don't take big commission from our insurers nor do we charge you fees. This means we don't charge you to receive, change or cancel your insurance policy. We are committed to transparency. We tell you what we earn up front in our terms of business agreement, which we provide when you get a quote from us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

163 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(163)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Would
recommend.

July 20, 2026
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Reply from Insuristic

Hi Julie, thank you for your review. It's great that you would recommend us. All the best, the Insuristic team

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Rated 5 out of 5 stars

Probate property insurance - visit only every 30 days

Probate property insurance that actually provided reasonable cover and attendance at property only once every 30 days, unlike some insurance elsewhere that required a visit every week. Upon sale of the property Rob arranged for cancellation of the policy and refund of the unused period without delay. Would recommend.

July 24, 2026
Unprompted review
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Reply from Insuristic

Thanks for your review Lewis, we are pleased you liked our cover and service, all the best, the Insuristic Team

Rated 5 out of 5 stars

Great customer service

Easy clear application process. When we cancelled the policy due to the property being sold, Rob actioned a full refund for the outstanding period immediately, with no hassle. Great customer service!

July 13, 2026
Unprompted review
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Reply from Insuristic

Thanks for your review Anjila. We are pleased you liked our service. All the best, The Insuristic Team

Rated 5 out of 5 stars

Excellent

Quick reponse to enquiries, and easy to cancel policy when needed.

July 1, 2026
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Reply from Insuristic

Thanks for your review Sophie. It's great to hear you liked our service. All the best, the Insuristic team.

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Rated 5 out of 5 stars

Good service

Quick, efficient service. Rob took time to explain everything involved and how it worked. Once the house was sold our refund was arranged very quickly. I wouldn’t hesitate to recommend.

July 4, 2026
Unprompted review
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Reply from Insuristic

Thank you for your review, and we are pleased you enjoyed Rob's service. All the best, the Insuristic Team.

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Would recommend to anyone. Queries answered promptly and by a real human being.

July 3, 2026
Unprompted review
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Reply from Insuristic

Thank you for your review Karen, and pleased you liked our service. All the best, the Insuristic Team.

Rated 5 out of 5 stars

Excellent price and customer service

Excellent service from Insuristic and a very reasonable price for unoccupied house insurance, which includes cover that other companies don’t.
I would happily recommend to others.
I had to end the policy prior to its full term due to the sale of the property. There were no fees charged and I even got the balance refunded which was excellent service

October 6, 2025
Unprompted review
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Reply from Insuristic

Hi Eric, thank you for your review. We are pleased you liked our service and our approach to cancellations. All the best, the Insuristic team.

Rated 5 out of 5 stars

Excellent service from Insuristic.

We needed unoccupied property insurance while our house was empty pending sale and the whole process was straightforward from start to finish. Communication was prompt, the cover was easy to arrange, and everything was explained clearly.

When the property sale completed, the policy was cancelled immediately and a full pro-rata refund issued with no cancellation fees, which was a pleasant surprise and not something every insurer offers.

A particular thanks to Rob for being helpful and responsive throughout.

Highly recommended.

June 19, 2026
Unprompted review
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Reply from Insuristic

Thank you for your review Laura. We are pleased you liked our service and approach to cancellations. All the best, the Insuristic Team.

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Rated 5 out of 5 stars

Great Service and Customer Care

When my parents had to move into residential care I didn't know where to start in obtaining insurance cover for their property. Many insurers do not want to cover properties left empty in such circumstances, including the company my parents had been with for many years. Rob at Insuristic was so helpful, explaining everything and being there to guide me through a very stressful time. The price was very reasonable and I was pleasantly surprised to receive a refund on the policy once the house was sold, with no cancellation fee.
The service I have received has been truly 5🌟 I'm so pleased that I found Insuristic and I highly recommend them if you find yourself in a similar situation.
Thank you 🙏

June 18, 2026
Unprompted review
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Reply from Insuristic

Thank you for your lovely review Elizabeth. We are so pleased we could help and that you liked Rob's service. All the best, the Insuristic Team.

Rated 5 out of 5 stars

Brilliant and empathetic service

Brilliant and empathetic service. Highly recommended.

June 11, 2026
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Reply from Insuristic

Thank you for your review, and we are so pleased you liked our service. All the best, the Insuristic team.

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Rated 5 out of 5 stars

Highly recommended

Good price, easy to deal with and when the house sale was completed sooner than I’d allowed for, the unused portion of the premium was very quickly calculated and repaid. Hope I don’t have to but wouldn't hesitate to use again.

June 1, 2026
Unprompted review
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Reply from Insuristic

Thank you for your review; we are pleased you liked our service. All the best, The Insuristic Team.

Rated 5 out of 5 stars

Unoccupied Property Insurance

I took out unoccupied property insurance for my late father’s house. The process with Insuristic was straightforward and easy to arrange. When the house was finally sold after 7 months Insuristic were very prompt in refunding the remainder of the policy. Would highly recommend them.

May 29, 2026
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Reply from Insuristic

Thank you for your review Stephen, and we are pleased you found insuring with Insuristic straightforward. All the best, the Insuristic Team

Rated 5 out of 5 stars

The unexpected passing of a family…

The unexpected passing of a family member meant trying to figure out how to insure the now unoccupied home which had been passed on to my siblings and I. It was on the market longer than expected, but Insuristic offered a flexible and easy to navigate service. Very professional and would recommend.

June 1, 2026
Unprompted review
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Reply from Insuristic

Thank you for your review Lewis. We are pleased we could help you during a difficult time. All the best, the Insuristic Team.

Rated 5 out of 5 stars

Fantastic service

Rob was so helpful, I needed house insurance to cover a property going through probate and being sold and he trailered it to suit what I needed. Once the property was sold he cancelled it no questions asked and issued a refund. Couldn't have been any more helpful! Would highly recommend!

June 2, 2026
Unprompted review
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Reply from Insuristic

Thank you for your review Sam. We are pleased you liked Rob's service and our approach to cancellations. All the best, the Insuristic team.

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Rated 5 out of 5 stars

Great value and service

Simple and easy to insure the house while in probate. Great level of cover and customer service were always so helpful to answer any questions we had.

April 1, 2026
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Reply from Insuristic

Thank you for your review Susan, and it's great to hear you liked our approach. All the best, the Insuristic Team

Rated 5 out of 5 stars

Great service

The website was easy to use and obtain a quote. Everything that was and wasn’t included was clearly detailed. For empty house/probate insurance I found Insuristic very competitive and when the insurance was no longer required because the house was sold, they responded promptly to my cancellation request. Great service.

May 26, 2026
Unprompted review
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Reply from Insuristic

Thank you for your review. We are pleased we made this process easy for you. All the best, the Insuristic team.

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