Integro Medical Cannabis clinics Reviews 469

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as brilliant, knowledgeable, and caring, often praising their professionalism and helpfulness. Many people appreciate the outstanding service, noting that the company puts patients first and provides excellent healthcare. The products offered are also well-received, with consumers finding them effective and life-changing, contributing to better health and well-being. However, some customers also noted issues with the ordering process, including communication breakdowns between pharmacy and clinic, and difficulties with repeat prescriptions due to stock availability. A few other people also felt that customer service could be problematic, mentioning slow responses, unhelpful staff, and even instances where they were left without medication or unable to return faulty products.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising the professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as professional, helpful, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the staff as... See more

Product

Users describe positive interactions with product, highlighting the quality and effectiveness of the products... See more

Order

Customers had ambiguous experiences with order, with many praising the ease and speed of the ordering system,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Intergro ~ brilliant what can I say, it's what I've been looking for for years. Main problem I have is being unable to get on repeat a strain that works. Armed with knowledge of terpenes and the selec... See more

Rated 5 out of 5 stars

I don’t often write reviews but for this I will make an exception. Integro should be your first port of call toward your medical cannabis journey. Great consultants, knowledgable nurses and friend... See more

Rated 5 out of 5 stars

Took exactly 1 week until 1st consultation on errors from my side so could have been quicker . Spoke to Dr Nora outstanding service never belittled or made me feel awkward when explaining my usage and... See more

Rated 5 out of 5 stars

This is my 2nd time rating this company had my fillow up call with dr Nora again now have a better understanding if terpines and strain type (indica ect ) always a pleasant happy call the ordering sys... See more


Company details

  1. Health Consultant

Written by the company

We offer the UK’s leading cannabis-based therapy and care for patients suffering from chronic pain and psychiatric conditions. Our specialist Doctors provide expert advice through one-to-one video consultations and on-going support through our clinic nurse. Register with Integro Medical Cannabis clinics today for your free eligibility assessment.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

469 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The Best MC Clinic

I’m so happy to be a patient with Integro, I’ve been with them for almost 2 years and I definitely made the right choice for my MC journey. Professional to the core with the best doctors, nurse practitioners, patient co-ordinators and pharmacy team . I feel privileged to be a patient and long may it continue.

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

No regrets choosing this clinic

Staff are very helpful and I’ve never had a bad experience booking my medication or reviews. New app is a lot easier to use! Once my meds arrived a day late but this was communicated to me via email and wasn’t any real inconvenience. I had a small issue booking a review but one of the staff sorted it out within hours of emailing them. Friendly and professional. Highly recommend.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

I recently became a patient with…

I recently became a patient with integro clinics after years of been told by alot of doctors that the only options for my fibromyalgia and other pain problems was pills, physio or just live with it and am annoyed i didnt do it sooner as thanks to doctor nora with integro i am now getting a medication that actually helps without the nasty side effects of conventional painkillers and the process of signing up with integro which i did through the big narstie medical site was easier then i ever thought. Took me 3 days from signing up to receiving my medication. My only gripe is the website and app always seem to play up near my new prescription date haha but the staff are quick and reliable when something does go wrong,

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Integro have been flawless for me used…

Integro have been flawless for me used cannabis as self medication for over 12 years had my consultation with Dr nora or norna she was brilliant and i was more than happy with her advice? And I was accepted and haven't looked back since. Unlike other clinics they're more than willing to help always a real medical professional you speak too and no hidden fees!!! They're informative helpful and just want the best for their patients I will always use integro as theyve changed my life for the better. Im with big narstie medical through these and theyve payed for everything for me so grateful thanks integro and the team

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great comms and excellent review…

Great comms and excellent review process, the most recent interview with Nora Khudairi was fantastic. Extremely quick delivery of meds which is perfect for my moderate to severe Crohn's disease. Couldn't rate the company higher

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant

Ive got chronic migraines and this clinic has been so helpful, the staff are friendly, medication always arrives as expected, and I’ve felt so supported with this clinic.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

What can I say i have been with integro…

What can I say i have been with integro for over a year now and I couldn't be happier. From day one I've felt comfortable interacting with any team member I come across. Very professional and courteous. In a world of online it's nice to know there is real person on the other end. Trust me you will never feel unsupported with this team

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, caring and efficient.

There is always a real person to talk to on the end of the phone line (you sometimes have to wait a while, but nothing excessive). The caring nature of the staff team is refreshingly traditional. The prescription request to delivery process is quick (about 3 days), has been next day on 2 occasions. Can't fault this company and its service. Well done all.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this Clinic

Do not use this Clinic, they will leave you more ill than give any releaf.
They have zero patient care, discriminate, belittle and mock those with mental health disabilities and are not interested in your well-being unless you pay for consultations that are free or substantially cheaper at other clinics.
If you want to avoid the pain, frustration and stress they have caused me I would strongly suggest you look elsewhere for help. This clinic is a total scam. You have been warned!!!

February 27, 2026
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Rated 5 out of 5 stars

Best clinic ever!

Where do I even start!! Best medical clinic ever. Super supportive, always on time with dispatch and shipping, any problems get resolved and super kind!! Definitely one of the most affordable clinics there is with 0 hassle and you get to pick what helps you!! 100% recommend and will be staying with this clinic 100%. Been with them for around 6 months now and just keeps getting better and better. Thank you for the whole team for your help, helping people and making the world greener and happier!!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I had my review yesterday (11/2/26)…

I had my review yesterday (11/2/26) with Dr Nora (Nona?) What a Top Lady! She had time for me and listened to me. She had some really good ideas on how to manage my symptoms and recommended me some products that have helped her other patience. Thank you once again :)

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

Every interaction I have had with Integro staff has been fantastic, they are incredibly knowledgeable and understand your situation and are always willing to help. Very kind and compassionate whilst remaining professional. Big shoutout to Nora who has dealt with my appointments, a huge credit to their team!

January 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing company with solutions for many health issues

Wow,what a great team of experts,Mr.Gunn and Mrs.Khudairi are absolutely professionals who know what they are doing,after 20 years of struggling with my back pain and going through operation,all crazy medications like diazepam and stronger, physiotherapists......this two amazing people found real help for me,thanks to them I can sleep all night without pain after years.I will highly recommend Integro clinics for everyone who have similar problems because this work!!!Thank you so much👍

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much IntegroClinics

Thank you so much IntegroClinics, I have never though this pass would have help me a lot. Products are safe and quality to use. All the people I have been in contact at IntegroClinics are very helpfull and best service and practice, Always ready to support. Would definitely recommand. THANK YOU Integro Clinics
Sab

December 30, 2025
Unprompted review
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Rated 5 out of 5 stars

Although not necessarily the loudest of…

Although not necessarily the loudest of the clinics in the UK, Integro has been consistent in their service delivery.
Whether calling in or emailing, it's always a pleasure to speak to anyone at the Integro team. I've even referred a few people to the clinic who are now patients and reaping the benefits.
The customer portal is good - could be better but they're making gradual updates so each time I visit something is new.

December 4, 2025
Unprompted review

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