Interflora New Zealand Reviews 

8,169
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, in pristine condition, and right on schedule for special occasions. Consumers also find the online ordering process extremely straightforward and convenient, making it very easy to select and purchase wonderful gifts from anywhere in the world. However, some people mentioned that the delivered flower arrangements occasionally did not match the vibrant colors, quantities, and styles advertised online. Others were disappointed when the received bouquets contained significantly fewer blooms than expected or when substitutions were made without prior consultation.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements arrive fresh,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that flowers arrive on time, promptly, and in... See more

Order

Clients share positive opinions on order, highlighting the quick and straightforward online process that... See more

Quality

People report positive experiences with quality, noting that the blooms arrive fresh, vibrant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely one of the best companies to sort my fresh flower delivery. The blooms were perfectly arranged with a beautiful array of pastel colours and unopened buds. Delivery was prompt and as schedul... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the beautiful bright bouquet delivered to my dear friend who is currently unwell. The flowers were delivered on a Saturday which really helped to brighten my friends day

Company replied

Rated 5 out of 5 stars

Ordered online sunday and got delivered Monday, recipient was happy and loved the handcream. Update... after writing review got a video call and shown the arrangement of flowers and was not what I... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience! I ordered 3 weeks prior to the date i needed the flowers delivered and I was worried they might get forgotten but i received an email on the day and they were delivered no... See more

Company replied


Company details

  1. Flower Delivery
  2. also in
  3. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(8,169)

1,040 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service yet again

Exceptional Service yet again. Thank you 😊

October 14, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are truly delighted to hear that you experienced wonderful assistance with us once again. Thank you so much for taking the time to leave such a kind rating and review!

Rated 5 out of 5 stars

Fantastic not cheap but made mums/ nans…

Fantastic not cheap but made mums/ nans day 👍

October 14, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thanks Sam, quality is never cheap! Thank you for supporting our handpicked local florist network and our dedicated trained florists.

Rated 2 out of 5 stars

Ordered flowers and box of chocolates…

Ordered flowers and box of chocolates for daughter’s birthday as I live in another town. Beautiful flowers were delivered on birthday but I got a message to say “courier left chocolates at shop so will deliver them next day”. I was very disappointed as that is not the same thing. I said I don’t want chocolates delivered next day and asked for refund, this was given no problems. However the gift I imagined wasn’t quite right

October 12, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We apologise for the courier leaving the chocolates behind, that is very disappointing. If the address had been closer to town we are sure the florist would have run them out. Thank you for letting us know so that we could refund you immediately.

Rated 5 out of 5 stars

Good service as usual

Good service as usual. Unfortunately for you this is the last time I will be sending flowers as my daughter is coming back to Scotland.

October 13, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you for the wonderful five-star rating. We are happy to hear that our service met your expectations once again. We wish you and your daughter all the best with her return home.

Rated 3 out of 5 stars

Was not advised flowers had been delivered

I got advised flowers were in there way but not that they had been delivered.

I sent an email through an address off your site but nobody responded.

Not good service

October 13, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Karyn, the flowers were delivered and we did respond to your email but perhaps it went to your junk folder or promotions folder on your Gmail address as this happens a lot with Gmail accounts.

Rated 4 out of 5 stars

Happy with service

Happy with service, but requested PASTEL colours specifically. Don't consider red roses pastel coloured flowers.

October 10, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Perry, they are definitely not Pastel Flowers! We apologise for this and will point out to the Florist involved.

Rated 5 out of 5 stars

Good

For my fiancée and she loved them.

October 10, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so delighted to hear that your fiancée loved her gift! Thank you for taking the time to share your wonderful feedback with us. It brings us so much joy to know that we could help make her day special.

Rated 5 out of 5 stars

She love to her flowers and so did I


She love to her flowers and so did I
They were perfect thank you

October 9, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so thrilled to hear that both you and the recipient loved the floral arrangement! Thank you so much for sharing your wonderful feedback with us.

Rated 5 out of 5 stars

Birthday surprise

My friend who I gifted the surprise to for her birthday was very surprised and happy to receive it. She said the flowers were lovely and the addition of the chockies and hand cream made it even more special.

October 7, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so delighted to hear that your birthday surprise was such a success! It is wonderful to know that your friend enjoyed the lovely floral arrangement along with the extra treats you selected for her special day. Thank you for taking the time to share your delightful experience with us.

Rated 5 out of 5 stars

Prompt service from North to South…

Prompt service from North to South Island, very large bouquet, excellent value for money

October 8, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so delighted to hear that your order arrived quickly across the islands and that you were so pleased with the generous size and great quality of your flowers. Thank you very much for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

Easy to organise

Easy to organise - Delivered in a timely fashion and very happy recepient

October 7, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so pleased to hear that your ordering experience was smooth and that your delivery arrived right on time! It is wonderful to know that the recipient was delighted with their gift. Thank you so much for sharing your positive feedback with us!

Rated 5 out of 5 stars

Super quick delivery!

Very easy to order and super quick delivery! Order was placed in the evening and delivery arrived the next morning!

September 23, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

It is wonderful to hear how smooth your purchasing process was and that your package arrived so quickly the very next day. Thank you so much for taking the time to share your great experience with us!

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, arrived on time

September 26, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that you thought the arrangement was stunning and that it arrived right when expected! We appreciate your wonderful feedback very much.

Rated 5 out of 5 stars

Thank you so much

Thank you so much for the beautiful bright bouquet delivered to my dear friend who is currently unwell. The flowers were delivered on a Saturday which really helped to brighten my friends day

October 4, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so glad to hear that the weekend delivery of vibrant flowers helped to lift your friend's spirits while they are under the weather. Thank you for trusting us to send your warm wishes and for taking the time to share your kind feedback.

Rated 5 out of 5 stars

Website a little complicated

Quick reply phone available
Bit pricey

October 3, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're glad you enjoyed our fast phone service, and we appreciate your feedback on our pricing.

Rated 2 out of 5 stars

The picture that I ordered was nothing…

The picture that I ordered was nothing like what was received. In the photo there were at least 14 blooms and there were only 7 in what was received

October 2, 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Terri, You ordered the simply seasonal bouquet which is to value not the number of flowers in the bouquet. The photo on the website is just an indication of the different types of seasonal flowers available. This is covered in the description when ordering. We are sorry you were not happy.

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