I've used this service several times, and every experience has been excellent. The flowers have always been delivered on the same day as requested, and the whole ordering process is quick and str... See more
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My French is weak but very nice selection of flower designs + greeting cards. I had trouble at the end with the system because it tried to connect me to an account (I live in Germany), creating s... See more
A good selection of elegant and enchanting flowers. I was grateful that the pages were translated from French to English but, unfortunately, half way through, the site went totally into French. I wa... See more
Had to try several times on address page. Kept getting an error message. Don't know why, as error message was uninformative. Very frustrating process. Tried multiple web browsers but only succeeded wh... See more
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Company details
Written by the company
Faites livrer un bouquet de fleurs, 7/7, en France et à l'étranger, avec les artisans-fleuristes Interflora. Quelle que soit l'occasion n'hésitez plus: Dites-le avec des fleurs !
Qui sommes-nous ?
Written by the company
- Livraison 7j/7
- Pour toute commande passée avant 17h, livraison possible dans la journée (sauf dimanche après-midi)
- Remise du bouquet en main propre
- Pas d'envoi postal ! Les artisans-fleuristes Interflora vous livrent en main propre. En cas d'absence un avis de passage sera laissé au destinataire.
- 5200 artisans-fleuristes
- Sélectionnés avec soin, nos fleuristes sont répartis dans toute la France.
- Livraison dans le monde entier
- 45000 fleuristes sont là pour livrer vos proches même à l'autre bout du monde.
Contact info
France
- www.interflora.fr
3.8
Great
89K reviews
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Perfect delivery
July 18, 2026
Professionnalisme+++
Timing respecté, qualité de la composition florale excellente. Réconfortant dans un moment douloureux.
July 16, 2026
Excellent same-day delivery
I've used this service several times, and every experience has been excellent.
The flowers have always been delivered on the same day as requested, and the whole ordering process is quick and straightforward. Everything has always gone smoothly.
Highly recommended!
April 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointing
I sent a bouquet for mother’s day to my mum in France. She has now told me how unlike previous years it was. The bunch was small, one daisylike flower only. Not what I ordered at all.
May 29, 2026
Unprompted review
Reply from Interflora France
Hello Malika Stephens,
We are sorry to hear that you are disappointed, and we sincerely apologize. Since we do not have your order number, please fill out the contact form on our website or click this link https://faq.interflora.fr/hc/fr/requests/new so that we can find a solution for you. Your satisfaction is our top priority, and we’d like to discuss this with you. Wishing you a wonderful day 💐
Gael from the Interflora France team
I🌸YOU https://bit.ly/IflowerU
Flowers never as advertised
Everytime I order flowers from here, the flowers are never as advertised. They steal your money.
They ruined my bouqet I ordered for my Fiancee’s birthday.
June 20, 2026
Unprompted review
Reply from Interflora France
Bonjour Faruk Bekdemir,
Nous sommes navrés de lire votre déception et nous vous prions de nous en excuser. Notre service client vous contacte par mail pour vous apporter une solution. Je vous souhaite une journée fleurie 💐
Aicha de l'équipe Interflora France
I🌸YOU https://bit.ly/IflowerU
Placed an order for same day delivery…
Placed an order for same day delivery on a very expensive bouquet…
It was never delivered.
The worst part is: the delivery person CALLED my girlfriend to tell her they are coming for delivery, then never came
I’m so angry
June 18, 2026
Unprompted review
Reply from Interflora France
Bonjour Tyler Williams,
Nous sommes navrés de lire votre déception et nous vous prions de nous en excuser. Notre service client vous contacte par mail pour vous apporter une solution. Je vous souhaite une journée fleurie 💐
Aicha de l'équipe Interflora France
I🌸YOU https://bit.ly/IflowerU
This is the worst experience I had.
This is the worst experience I had.
I ordered flowers and the payment passed, I did not receive a tracking number in my inbox and my friends received nothing.
I called them it took 2 hrs to get assistance the lady did not help and just send an email with a screenshot of the payment.
Sent an email with all the requirements and they still asked for the tracking number!
5 days passed now..no reply and no return of money!
Horrible!
June 10, 2026
Unprompted review
Reply from Interflora France
Bonsoir Sabine Arab,
Nous sommes navrés de lire votre déception et nous vous prions de nous en excuser. N'ayant pas votre numéro de commande, nous vous invitons à remplir notre formulaire de contact sur notre site Internet ou à cliquer sur ce lien https://faq.interflora.fr/hc/fr/requests/new afin que nous puissions vous apporter une solution. Votre satisfaction est notre priorité et nous souhaitons en discuter avec vous. Je vous souhaite une soirée fleurie 💐
Aicha de l'équipe Interflora France
I🌸YOU https://bit.ly/IflowerU
terrible, do not use
terrible, they dont answer the phone and the driver never delivered the bouquet
June 11, 2026
Unprompted review
Reply from Interflora France
Bonjour jacq,
Nous sommes navrés de lire votre déception et nous vous prions de nous en excuser. Notre service client vous contacte par mail pour vous apporter une solution. Je vous souhaite une journée fleurie 💐
Aicha de l'équipe Interflora France
I🌸YOU https://bit.ly/IflowerU
Franchement abuser commander un bouquet…
Franchement abuser commander un bouquet à 100€ pour que le bouquet sois fané les rose son complètement assécher on dirais elle ont 2jours
June 3, 2026
Unprompted review
Reply from Interflora France
Bonjour linsay lainé,
Nous sommes navrés de lire votre déception et nous vous prions de nous en excuser. N'ayant pas votre numéro de commande, nous vous invitons à remplir notre formulaire de contact sur notre site Internet ou à cliquer sur ce lien https://faq.interflora.fr/hc/fr/requests/new afin que nous puissions vous apporter une solution. Votre satisfaction est notre priorité et nous souhaitons en discuter avec vous. Je vous souhaite une journée fleurie 💐
Aicha de l'équipe Interflora France
I🌸YOU https://bit.ly/IflowerU
Delivery in time
Delivery in time, ordered a small tree, arrived perfect.
Excellent service.
April 14, 2026
I was supposed to get 20 % discount as…
I was supposed to get 20 % discount as you couldn’t deliver today for Mother’s Day
What’s going on
May 31, 2026
Reply from Interflora France
Bonjour Myriam Bruni,
Nous sommes navrés de lire votre déception et nous vous prions de nous en excuser. Notre service client vous contacte par mail pour vous apporter une solution. Je vous souhaite une journée fleurie 💐
Aicha de l'équipe Interflora France
I🌸YOU https://bit.ly/IflowerU
Simple et Efficace !
May 29, 2026
You just ask for greed
You just ask for greed; it’s worsening each year. Congratulations ; excellent corporate
May 27, 2026
Reply from Interflora France
Good evening, Jean Christophe Neyrat,
We are very sorry to hear of your disappointment and we apologise for this. I can assure you that we are taking this matter very seriously and will do everything we can to improve our service.
I hope this answers your query and I wish you a lovely, flower-filled evening 💐
Aicha de l'équipe Interflora France
I🌸YOU https://bit.ly/IflowerU
Nice service and good delivery with…
Nice service and good delivery with adequate price
February 14, 2026
I love it
I love it. The packaging was awesome. And the chocolates are yummy.
May 21, 2026
Unprompted review
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