It's hard to cancel your membership. I want to meet people. In two cities, most people were not really expats. Most were local and either trying to sell something like advertising, or insurance, or tr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hit or miss and quite expensive for the little you get. I have been a member for years but the Albatross membership level (interesting hame and reflects the difficulty turning it off) cost has double... See more
Company replied
If there would be an option to leave zero stars, that's what they deserved! I tried to join their organization, was rejected twice without any reason nor any explanation. I sent them an email, no resp... See more
Company replied
Total scam - beware. Do not ever let them access any of your credit card information. They are using illegal and unethical practices and then threaten you of collection do get more money. DO NOT EVER... See more
Company replied
Company details
Written by the company
With more than 5.2 million members in 420 cities around the world, InterNations is the largest global network and information site for people who live and work abroad. InterNations offers global and local networking both online and face-to-face at more than 6,000 monthly events and activities. Online services include country and city guides created by a team of professional writers, guest contributions about life abroad, and forums to help members with topics such as local housing and searching for jobs. InterNations is primarily a community for expats, but also global minds. As a community of trust, membership is by application only.
Contact info
Karlsplatz 3, 80335, Munich, Germany
- internations.org
2.3
Poor
1K reviews
Replied to 69% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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I am very grateful
I am very grateful. I made a mistake shortly after my registration and the team was very understanding and helpful. It’s a lovely platform... Thanks again.
August 13, 2025
Unprompted review
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Thoughtful Membership Consideration
When I first applied for membership with InterNations, my application was initially declined. However, after sincerely explaining my reasons and motivations for joining to the support center, they reconsidered my case and ultimately granted me membership. I am truly grateful to InterNations for not rigidly adhering to rules, but instead responding with flexibility to individual circumstances and giving me a second chance.
August 7, 2025
Unprompted review
Reply from InterNations
Dear Takashi,
Thank you for sharing your experience with us. We are happy to hear you became a member of our international community. We hope you continue to enjoy the experience and connection with other expats!
Should you need any assistance in the future, don't hesitate to reach out anytime!
Best regards,
Your InterNations Team
NOT WORTH IT...join local groups
I wish I had read the reviews before joining this shitty internations. Learn from me and avoid it all all cost it is not worth it. they charge membership fee and yet they dont offer any activities that is worth it. all the activities offered you can easily participate without being a member of this organization. They make the cancellation of subscription hidden in away that you cant easily opt out but will be so fast to deduct the money. Shame on all of you for exploiting expats. I hope most expats will realize they don't need to pay for anything to this organization. DO NOT SIGN UP FOR ANY MEMBERSHIP ; THEY WILL TAKE YOUR MONEY AND OFFER NO TANGIBLE ACTITIVITES; WHICH YOU ARE STILL EXPECTED TO PAY FOR.
August 7, 2025
Unprompted review
Reply from InterNations
Dear Rachel,
Thank you for your feedback and for giving a detailed description of your experience with us.
At InterNations, we offer two types of membership. The paid membership comes with additional benefits. Some of our Local Communities are less active than others; nevertheless, our Global Activities online are there to help stay connected with expats around the world.
You can cancel your subscription at any time from the Membership Page, without losing the benefits of your Albatross Membership. The cancellation steps can be found in our FAQs, however, if you encounter any issues, please contact our Support Team and they will happily guide you through the process.
Best regards,
Your InterNations Team
They are a scam
They are a scam - I cannot cancel and cannot access the site to cancel - I am reporting them to the ACCC to have them investigated in Australia- DO NOT JOIN - I am having them fined be careful it’s a trap
August 6, 2025
Unprompted review
Reply from InterNations
Dear David,
Thank you for your review. We appreciate the time you took to provide the feedback.
Users can cancel their subscription anytime from their Membership Page. If you're having difficulties with the login or cancellation of your subscription, please reach out to our Support Team. They would be happy to assist you in regaining access to your account.
Should you have any questions or need any assistance, you can reach out anytime!
Best regards,
Your InterNations Team
I can't log into my account
I can't log into my account. And there is no support option to help me. I have already paid for a full year and now can't access the app or the site or anything. This feels like a scam.
August 4, 2025
Unprompted review
Reply from InterNations
Dear Samalie,
Thank you for your review. We're sorry to hear you are not able to log in and are facing difficulties in contacting us.
You can reach out to our Support Team here: https://www.internations.org/about/contact?ref=fo_sp. They would be happy to assist you in gaining back access to your account.
Best regards,
Your InterNations Team
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Not worth it
It's hard to cancel your membership. I want to meet people. In two cities, most people were not really expats. Most were local and either trying to sell something like advertising, or insurance, or trying find a rich foreign boyfriend.
June 26, 2025
Unprompted review
Reply from InterNations
Dear Sir or Madam,
Thank you for your feedback. We are sorry to hear that the cancellation process was difficult and that you had an unpleasant experience with other members.
Should you find someone who is violating our Community Guidelines, please submit a Report to us, and our Integrity Team will investigate the issue to take the appropriate action.
If you have further questions or need any assistance with the cancellation of your account or subscription, do not hesitate to reach out to our Support Team!
Best regards,
Your InterNations Team
This is a scam
This is a scam - NEVER NEVER NEVER share any type of credit card information with them. They will use to reclaim money including when you stop subscription. Illegal scam and practices.
July 21, 2025
Unprompted review
Reply from InterNations
Dear Mathieu,
Thank you for taking the time to leave us a review and for your feedback.
We operate on an automatic renewal system, information which is displayed on the Checkout Page, in our FAQs, on your Membership Page and in our Terms and Conditions. Any member can manage their subscription at any point in time from their Membership Page. Once a subscription is cancelled, we do not renew it and your account will be downgraded to the Basic Membership from your selected cancellation date.
Should you have any questions about the cancellation process, please reach out to our Support Team anytime! They would be happy to guide you through the process.
Best regards,
Your InterNations Team
Stealing your money with automatic suscriptions
Automatically invoiced for a year with no previous alert or message. They offer me a free month to try the suscription. Yesterday I got invoiced for a year and I emailed right away (1h after the charge). They are just refusing to cancel it and give my money back. This is just stealing people money and should not be allowed. I did not know the membership would be automatically invoiced for 1 year after my month trial and now they want me to pay for something I will not use? I will take legal actions on that so RUN AWAY FROM HERE.
July 20, 2025
Unprompted review
Creative ways to bill you without your consent
This "club" finds ways to debit you automatic a full membership after a year, even if you are not a paid member and you do not wisth be one. You need to use a password to cancel when you are in the website and there is no way to find this password. Everything is done to keep you captive. They do not reply to messages, obviousely. Avoid absolutely.
The reply from Interntions shows that they have no intention to refund, with the automatic debit they conceal they found a trick to mislead their clients....
July 19, 2025
Unprompted review
Reply from InterNations
Dear Roy,
Thank you for sharing your feedback with us.
Members are made aware of the automatic renewal system at the time they start their premium membership. When upgrading to the Albatross subscription, on the checkout page, the automatic renewal is mentioned, as well as in our Terms and Conditions. You can always check the status of your subscription on the Membership Page, where you will also be informed about the upcoming renewal date. From there, the subscription can be cancelled anytime.
If you don't remember the password for your account, you can receive a recovery link by entering your email address on the Request new password page: https://www.internations.org/password-recovery
If the issue persists or you have further questions, do not hesitate to contact our Support Team. We will reply to your requests as soon as possible.
Best regards,
Your InterNations Team
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I have tried 3 times to get a member
I have tried two times to get a member. First time the request was decliened within two minutes (13.07.25) . Looks like a robot is reviewing the requests.
After second request rejection (15.97.25) I wrote to info(at)internations(dot)org and received help. Finally the 3rd request was accepted. All information I provided before where true and complet. I'm concerned now to recommend my friends to join as well and make the same experience.
July 15, 2025
Unprompted review
Reply from InterNations
Dear Tom,
Thank you for sharing your feedback and for your interest in our community.
We’re sorry to hear about your disappointment regarding the application outcome. To maintain InterNations as a trusted and welcoming environment, every registration undergoes a careful approval process to ensure the best experience for all members.
We truly value your engagement and would be delighted if you encouraged your friends to apply as well—they may have a different experience, and we’d love the opportunity to welcome them also into our international community.
If you have any questions, do not hesitate to contact our Support Team anytime!
Best regards,
Your InterNations Team
A strong and inspiring summary that blends professional experience with a spirit of global cooperation, perfectly reflecting the values of the Internations community.
I bring a diverse and hands-on background in business development, project coordination, and international collaboration. Over the past several years, I have worked closely with both local and international partners to establish and manage ventures in sectors such as LED lighting, handicrafts, and pet products. My responsibilities have included drafting formal business plans, coordinating multi-national partnerships, overseeing production networks, and handling legal-financial documentation for cross-border investments.
I have also been actively involved in setting up sustainable and community-based projects in Bangladesh, such as the "Wholesaler to Industrialist" LED initiative, which aims to empower small-town entrepreneurs through regional factory networks. These experiences have sharpened my skills in communication, negotiation, problem-solving, and multicultural team coordination.
Furthermore, I am deeply interested in social impact ventures and have recently initiated plans to establish a senior citizen care NGO in Estonia. My goal is to combine commercial expertise with social responsibility to create meaningful, scalable change.
I believe in the power of global connection and mutual support, and I truly appreciate the good cooperation and welcoming spirit of the Internations community. It provides a valuable platform for professionals to share ideas, collaborate across borders, and grow together.
July 10, 2025
Unprompted review
Signed for trial but never used
Signed for trial but never used. After the trial without any notice I was charged for a year's subscription fee. Tried to contact to get a refund but they wouldn't accept my refund request.
June 20, 2025
Unprompted review
Reply from InterNations
Dear Enes,
Thank you for your feedback. A free trial can be canceled by the member in their account at any time during its course. The terms of the free trial and the subsequent subscription are made clear during the upgrade process. We're sorry if this wasn't sufficient in your opinion.
If you have any questions or further feedback you can always contact our Community Support Team.
Best regards,
Your InterNations Team
Terrible company
Terrible company. Unreliable. Rude staff. A total waste of time. Stay away.
June 8, 2025
Unprompted review
Reply from InterNations
Dear Vit,
Thank you for your feedback. We're sorry to hear that you were unhappy with the experience. Unfortunately, you didn't include any details that we could address or help us find a solution in your review.
Please contact our Community Support Team and let us know how we can help you.
Best regards,
Your InterNations Team
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Thankful for the Rejection
I've lived abroad for ~30 years, and I'm in the process of moving to yet another country, so I have been looking for a new online expat community to match. A friend suggested InterNations, so I applied.
Much to my surprise, my application was rejected (possibly because I did not provide my full name, date of birth and city of birth, but I take my privacy seriously). Out of curiosity, I did an online search which led me here to InterNations' Trustpilot page.
Well, after reading the numerous negative reviews about this company (and their uniformly patronizing responses), I'm now much less disappointed!
June 6, 2025
Unprompted review
Reply from InterNations
Dear JJ,
Thank you for your feedback.
To ensure that InterNations remains a community of trust, each registration goes through an approval process. Our team carefully examines each application for authenticity in order to make the right decision about who should become a member of our international community.
If you have any questions or further feedback you can always contact our Community Support Team.
Best regards,
Your InterNations Team
Customer service solved the issue.
Changing my neagtive review to a positive one. After a unwanted invoice issue the company were very kind and solved the issue. Very much appreciated! Thank you kindly. I would suggest that customers would receive a heads up before the trial month is over so that they can chose to cancel their membership if they don't want a premium membership.
May 31, 2025
Unprompted review
Reply from InterNations
Dear Christina,
Thank you for your feedback.
In our contact with you it seems that we were able to clarify the situation and provide you with a very user-friendly solution. Would you consider reflecting this in your review here?
If you have any questions or further feedback, you can always contact our Community Support Team again.
Best regards,
Your InterNations Team
As far as I’m aware
As far as I’m aware, I signed up for basic on this platform. I never used it. Thought about albatross, but, didn’t want to pay the stupid fee. Stayed with basic, still didn’t use it. None of the events were near me to travel to. Next thing I know, I got an email last week telling me that “unfortunately they were unable to charge my card for the Albatross membership”. I deleted my account, wrote them an email and told them to stop asking for payment, zero response. I checked my email today, and there it is, a “reminder” to pay my account. I’m really confused because I’m pretty certain I didn’t sign up for the “elite” membership as I didn’t want to pay the fee. Internations seem to have no ethics with regards to their practices with payments, sending “reminder” emails with a hint of threat. No.
May 30, 2025
Unprompted review
Reply from InterNations
Dear Jessica,
Thank you for your feedback. We have received your messages and have replied to all of them, requesting further information to help identify your account and find a solution. We're still awaiting your replies to these. Please make sure to also check your spam folder.
If you have any questions or further feedback, you can always contact our Community Support Team again.
Best regards,
Your InterNations Team
They were very responsive
They were very responsive. They did not dismiss my concerns.
May 30, 2025
Unprompted review
Reply from InterNations
Dear Ainna,
Thank you for your feedback. We're glad to hear that you're happy with your contact with our team.
If you have any questions or further feedback, you can always contact our Community Support Team again.
Best regards,
Your InterNations Team
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Responsive and professional staff.
May 27, 2025
Unprompted review
Reply from InterNations
Dear Steve,
Thank you for your feedback. We're glad to hear that you're happy with your contact with our team.
If you have any questions or further feedback, you can always contact our Community Support Team again.
Best regards,
Your InterNations Team
Reply from InterNations
Dear Lara,
Thank you for your feedback. We're glad to hear that you're happy with our service.
If you have any questions or further feedback, you can always contact our Community Support Team again.
Best regards,
Your InterNations Team
Reply from InterNations
Dear Tramoustikal,
Thank you for your feedback.
All reviews on trustpilot are organic feedback from our members - positive or negative. Trustpilot also provides measures to prevent any review fraud.
If you would like to share any further feedback, please reach out to our Support Team. We would be happy to help!
Best regards,
Your InterNations Team
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