Internet Erasure Ltd Reviews 315

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding, making the entire process smooth and reassuring. Many highlight the exceptional service, noting the team's persistence and dedication in achieving positive outcomes, often exceeding expectations. People frequently mention the company's efficiency, quick communication, and ability to deliver results that significantly improve their lives. While the majority of people had a positive experience, some reviewers expressed ambiguous feelings regarding the website and initial contact. Some found the website clear and informative, while others felt it was better to contact the company directly to discuss individual circumstances.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the company for its outstanding... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers found the website to be really clear,... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the team for being... See more

Customer communications

Users describe ambiguous interactions with contact. Many customers reached out to the company, often out of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys just dont give up! Negative and false allegations were impacting my life badly. I tried appealing to Google on my own, but no success - in fact, doing so made my case more difficult for... See more

Rated 5 out of 5 stars

If you need their service then you have problem. If you want that problem addressed then they are fantastic. We all make mistakes. Philip and his team don’t judge at all. They are very responsive... See more

Rated 5 out of 5 stars

I never leave a review but had to on this occasion. Service was faultless. Very quick email responses and phone calls. They did what i thought was impossible despite using other companies for a fe... See more

Rated 5 out of 5 stars

After a mistake that I raised my hand to immediately I was dismissed from the force, after 15 years service - it made local front page news and online. Who knew potential employers and partners now go... See more

Company replied


Company details

  1. Legal Services
  2. Image Consultant
  3. Media and Marketing Agency
  4. Paralegal Services Provider
  5. Public Relations Firm
  6. SEO Service

About Internet Erasure Ltd

Written by the company

Right to be Forgotten Service by Internet Erasure

Your search results are your personal data. We help you reclaim your privacy.

At Internet Erasure Ltd, we specialise in removing harmful or outdated content from Google and other search engines under the Right to Erasure (also known as the Right to be Forgotten). Our mission is to protect your privacy, your reputation, and your peace of mind.

We are a UK-based firm helping private individuals remove:
  • Historic news reports
  • Old criminal conviction references
  • Damaging online articles and images
  • Misleading or disproportionate personal data

Our experienced team uses GDPR, UK data protection law, defamation, copyright, ECHR principles and other legal grounds to achieve either deletion from source or complete delisting from search engines, restoring privacy and giving clients a chance to move forward without the weight of the past.

DRESS for ONLINE SUCCESS with the Right to be Forgotten

We are proud to have helped over 1,200 clients remove more than 70,000 articles, links and images from Google, Bing, Yahoo and DuckDuckGo, protecting families and restoring futures.

How we do it: Our proven process, described in detail on our process page, includes our ongoing “sweep and submit” strategy. This carefully tracks down every variant of harmful URLs and ensures search engines are thoroughly cleared. We handle all legal submissions, formal appeals, and direct requests on your behalf, providing expert support and keeping you fully updated at every step. This gives you confidence that your privacy and reputation are in the best possible hands.

Where we’ve succeeded: We have removed content from hundreds of platforms, including major newspapers, local media, blogs, registers, forums, and cleared damaging autocomplete suggestions and knowledge panels that unfairly attach to someone’s name.

Every case is unique. We take the time to assess each on its own facts to build the strongest possible argument for your privacy rights.



Free consultation: We offer a free, confidential assessment so you can explore your options without pressure or obligation. Many of our clients call this process a life-changing fresh start.

Right to be Forgotten Webchat, free consultation with Internet Erasure Ltd

Contact info

5.0

Excellent

TrustScore 5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Banished

Jobs a gooden. Cleared all my badness off the internet. Weight off my shoulders. Thanks guys.

May 22, 2024
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

We are so pleased to have been able to help you claim your fresh start.

Thank you for your instruction and for your review.

Sending best wishes for the future.

Rated 5 out of 5 stars

Kind staff friendly

Kind staff friendly, empathetic and non judgemental.
Excellent service

January 15, 2024
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your kind review which is really appreciated!

Rated 5 out of 5 stars

The entire team at Erasure were…

The entire team at Erasure were fantastic and magnificent! They were able to see through my and my family’s sufferings from the callous and untrue publications that have affected me and my family and got them erased from the internet. Thank you so much

May 10, 2024
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

I am so happy that we were able to get this excellent result for you.

Onwards and upwards!

Joy

Rated 5 out of 5 stars

Excellent services

Excellent services
Clear communication at every stage
Highly recommended

May 24, 2024
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for instructing us and for trusting our family firm to clean up all the search engines.

I am very grateful to you for the review too

Sending best wishes for the future.

Rated 5 out of 5 stars

What a helpful

What a helpful, friendly company these people are
I would not hesitate to recommend them

May 17, 2024
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thats really kind and appreciated.

As a small family firm, reviews like this make all of our work worthwhile.

Thanks again for your recommendation!

Rated 5 out of 5 stars

If you have a problem, if no one else can help, Maybe you should hire the Internet Erasure Team.....

Having spent twenty years forging a successful policing career, unforeseen personal circumstances saw me tender my resignation leaving the service. This related to a close family member being the subject of domestic violence offences, committed by another family member. In an attempt to safeguard this person, I carried out actions that I believed were proportionate, honest and necessary, in-line with the values that had be instilled in me during my career.
Owing to a third-party complaint, nearly nine months after my resignation a public disciplinary hearing was heard against me. I was not required to attend, was not legally represented and my police federation representative offered me no protection. The outcome was my dismissal from the service.
These matters were sensationalised and inaccurately reported by the local media, creating a number of Internet Articles.
Five years after this event I applied and was successful for employment in a senior role with a leading manufacturing company. Having passed all vetting and DBS (disclosure and barring service checks), I submitted my resignation with my then employer. Someone within the business as a result of connecting with me via LinkedIn, then completed an Internet Search that disclosed the previous articles and the job offer was rescinded. This was in fact the second time in 5 years that a role had been withdrawn owing to the presence of Internet content.
Out of sheer desperation and feeling I had nowhere else to turn I contacted Internet Erasure.
During the “Scoping Call”, Phil was caring, understanding as to my circumstances and explained the process that would follow.
Over the last 12 months the team of Phil, Wendy, Hope, Casey and Joy have made good their initial promise and removed all of the damaging content from the Internet. During this period, they have remained highly focussed, and committed to the task in-hand.
Understanding how the presence of said articles caused me anxiety and impacted on my mental and physical wellbeing.
My only regret is that I had not discovered these guys sooner. No matter how embarrassing your problem pick up the phone for a professional, non-judgmental call and see if they can help you?
I now feel that I can focus on the future as opposed to worrying about the past, which would not have been possible without the outstanding work of Internet Erasure.
Thank you all so much.

May 14, 2024
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

We were absolutely thrilled to see your glowing 5-star review.

It's always so rewarding to know our efforts are appreciated.

Hopefully you wont ever need us again, but feel free to reach out anytime, and please recommend us if you ever hear of any friends struggling with adverse media online.

Best wishes,

Wendy and the team

Rated 5 out of 5 stars

Erasure of Internet negativity

I have used Joy from Internet Erasure to remove unhelpful press and media reports.
She has done everything I hoped for and had all the main search companies agree to remove the reports. This has allowed my business to expand without derogatory comments from uninformed sources.
I sincerely recommend the company as both efficient and value for money.

May 14, 2024
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your kind recommendation. We are delighted to have been able to help you and really appreciate how you trusted us with your online reputation. Best wishes, Joy

Rated 5 out of 5 stars

Excellent Work Internet Erasure

I instructed Internet Erasure to remove content from Google and they did an excellent job.

The process with Internet Erasure was very smooth and their service was affordable.

I would definitely recommend this firm to anyone having issues with their online profile.

October 13, 2023
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

We really appreciate your kind review thank you.

We are delighted to have been able to help you with these matters and send very best wishes for the future.

Kind regards,

Joy

Rated 5 out of 5 stars

Very knowledgeable and honest response…

Very knowledgeable and honest response from Phil advising me of the best route to take to get my history cleared. Definitely recommend these guys and wasn’t charged for the advice either.

May 13, 2024
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for taking the time to leave us a review. These really help people who are trying to make a decision on which firm is best to represent them. We are so pleased to have been able to help you and wish you the very best for the future!

Rated 5 out of 5 stars

Internet Erasure - life changing for the better

The reassurance from Internet Erasure that they could help when I first contacted them proved absolutely right. The methodical and professional service that I received has been a game-changer. To have the internet cleared of items that can have such a negative and damning effect on my whole family has been a whole weight lifted off my shoulders and such a massive relief not to have to be constantly worrying. I received regular progress updates from the staff who were always approachable, always answered my annoying emails with my daft questions in an honest and supportive manner. I have complete confidence in the professionalism and abilities of the team and am eternally in their debt for their help. There are no words I can type which can do justice to their service. Just wonderful. Thank you so very, very much.

May 11, 2024
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your kind words reviewing our Right to be Forgotten service.

We appreciate you taking the time to share your experience and are so grateful for the recommendations.

Best wishes for your new chapter

Rated 5 out of 5 stars

Internet Erasure worked tirelessly to…

Internet Erasure worked tirelessly to overcome adverse on-line content that had almost destroyed my professional and personal reputation over a 20 year period. My wife and children were also affected severely. Internet Erasure managed to overcome considerable challenges over a long period of time to erase the unfounded on-line allegations that had blighted our family life. I found all the staff at Internet Erasure to be honest, straightforward and hardworking. I was never in doubt that they would go that extra mile on my behalf

December 23, 2023
Rated 5 out of 5 stars

After two decades of frustration...

The team at Erasure has been absolutely incredible. They delivered everything they promised when they took on my case, and I couldn't be happier with the results. For nearly 20 years, I struggled to combat the influence of search engines with no success. I had almost given up hope over the last 5 years.

By chance, I came across Internet Erasure and explained my situation to them. After reviewing my case, they promptly informed me if they could assist me or not. Fortunately, the answer was a resounding yes!

After two decades of frustration, I am immensely grateful for what they have accomplished. I couldn't be happier. Finally, this cloud can stop hanging over me.

I highly recommend anyone in need of help to reach out to Erasure and make use of their services.

May 7, 2024
Rated 5 out of 5 stars

The team made a life changing…

The team made a life changing difference from what was something that had a blight on our life.
They provided a discreet and personable service which exceeded our expectation in terms of service delivery and timescales.
I am now in full time employment as a direct result of their efforts and cannot thank the team enough.
From a poor decision over 10 years ago and something that affected the whole family, i am able to move forward, pay my mortgage and do the best for my family.
Highly recommend Internet Erasure to anyone. Thank you !

May 1, 2024
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for taking the time to leave us such a wonderful review. These really help people who are trying to make a decision on which firm is best to represent them. We are so pleased to have been able to help you and wish you the very best for the future!

Rated 5 out of 5 stars

A great company

A great company. They helped me to overcome the embarrassment the unnecessary media attention my unfortunate press generated and successfully got it removed. The negative media coverage on my case served no purpose what’s so ever other than to cause me potential and lasting damage professionally and which was personally crippling! I would highly recommend using them if you are in a situation. Erasure are dedicated and thorough and very supportive! Thank you 🙏

May 1, 2023
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your kind words reviewing our Right to be Forgotten service.

We appreciate you taking the time to share your experience and are so grateful for the recommendations.

Best wishes for your new chapter

Rated 5 out of 5 stars

top class service, 5 stars

my case was complicated and I had lots of adverse links on google, Internet Erasure Ltd acted for me and managed to get all the listings removed. My case was not straightforward and Internet Erasure had many battles during the tine they were acting for me but they persisted and never gave up and in the end they achieved the desired results.
The staff at Internet Erasure are very professional and hard working and always provided a 5 star service, I have no doubt in recommending this company, they are simply the best

April 12, 2024
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your wonderful 5* review and for your kind instruction.

Your case has been a source of great pride, particularly because you were referred to us originally.

Its true that your case was complex, however as promised at the beginning "we keep working until removal is achieved" and we got there in the end. All despite multiple google caseworker declines, even The Information Commissioner ruled incorrectly but we still won in the end.

We will keep an eye on your search results over the coming months as part of our "sweep and submit" process, just in case any less authoritative URL variations become indexed (appear in search results).

Sending very best wishes for your fresh start!

Rated 5 out of 5 stars

FANTASTIC

I can’t recommend Internet Erasure Ltd enough.
An absolute fantastic service from beginning to end.
Regular correspondence via email and WhatsApp keep you updated throughout the entire process.

Internet Erasure Ltd have given me back the confidence to hold my head high when I walk into a room!

Do not have any doubts about the service Internet Erasure Ltd offer, they will achieve what they set out to do.

Thank you to the whole Team.

February 23, 2024
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your wonderful review which is greatly appreciated.

It makes us so happy to know what an impact our work has had on you and we wish you the very best for the future.

Please reach out to us anytime.

Best wishes,

Joy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look