The re -glaze of my Ghost glasses are perfect as per usual.This is why I always come back. The service I get from these guys is spot on. If there is anything needing to be addressed they will cont... See more
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Review summary
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Reviews shaping this summary
Really happy with the clarity and workmanship - just as good as my previous glasses made by my local optician. They had my order finished and shipped out within one week. Apparently they have a system... See more
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Excellent service, communication brilliant. I have used this company on a few occasions now and would recommend. Run by father (Mark) and son (Iain) and really nice to speak with by phone or email.... See more
Company replied
Absolutely excellent. Love this company. I made a mistake on my prescription order and they looked into it and sorted it. Always have great service and they call you if there is something they want... See more
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Company details
About internetspecs.co.uk
Written by the company
We offer quality designer prescription glasses from over 60 different brands, including Reykjavik Eyes, CAT, O'Neill, Walter & Herbert, Cocoa Mint, Jensen, Land Rover, Superdry, Aspinal of London, Police, L.K.Bennett, Botaniq & Mulberry. With free 1.6 thin & lightweight anti-reflection (AR) lenses and free worldwide shipping, our prices are hard to beat.
As well as our free 1.6 lenses, we also offer thinner 1.67 anti-reflection (AR) lenses for just £22 more. We also offer Transitions and Polarised lenses, as well as Blue Protect lenses that help to filter out the blue light rays from computer and mobile screens.
We also offer prescription sunglasses as well as non-prescription sunglasses, with well-known brands such as O'Neill, CAT & Superdry.
Our retired optometrist, Mark, who has over 4 decades of experience in the optical field, checks every order. For further peace of mind when ordering your glasses online from us, we have a no-quibble money back or exchange guarantee as well as many positive reviews that you can take a look at here on Trustpilot. Every customer gets sent an email asking to review us - we can't pick and choose!
We look forward to helping you if you decide to order your online prescription glasses or sunglasses from us.
Contact info
The Barn, Ravenstone,, MK46 5AR, Buckinghamshire, United Kingdom
- 01908 965985
- info@internetspecs.co.uk
- internetspecs.co.uk
4.9
Excellent
890 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
scam email company
Okay so i feel like I should give more information than that
I’ve never bought from this company. I didn’t even know they existed.
Until my email was flooded with fake giveaways and fake articles, all of which ended with links to this company website and contact info for this business.
I have no idea why, but I don’t particularly care for the why, I just want it to stop.
September 25, 2023
Unprompted review
Reply from internetspecs.co.uk
Hi,
We sincerely apologise for the inconvenience you've encountered. Earlier this week, our website experienced a significant disruption due to a DDoS attack, which was intended to temporarily disable our site. The magnitude of this attack was substantial, causing our server to be offline for nearly two days.
Although we had robust security measures in place, it appears that cyber threats are becoming more advanced. To further safeguard our site from future incidents, we have enhanced our security measures.
We deeply regret the unsolicited emails you received as a consequence. These were not sent from our servers and suspect these might have been sent with the intention of tarnishing our reputation. Please do forward an example of one of the emails received to info@internetspecs.co.uk so that we can analyse the headers. We are taking all necessary steps to ensure such incidents do not recur and appreciate your understanding during this time.
Kind regards,
Internet Specs
Excellant service and price.
September 13, 2023
Reply from internetspecs.co.uk
Hi John,
Many thanks for your kind words. We're really pleased that you were happy with our service and the price you paid.
Fond regards,
Internet Specs
Fast delivery
September 10, 2023
Reply from internetspecs.co.uk
Hi Amber,
Thank you for your supportive review.
Best regards,
Internet Specs
Superb service and glasses
Superb service! I wasn't sure about something when i ordered so I added a question to the order notes. Shortly after I believe Mark called and explained everything to me in detail. The end result is the best glasses i've ever purchased and for the fraction of price i would have been charged at a high street optician. I can't recommend this shop enough. I will be a returning customer for sure.
September 6, 2023
Reply from internetspecs.co.uk
Hi Mark,
Thank you for your enthusiastic review. We're glad that you like your glasses so much and that you were able to save money by coming to us. We certainly look forward to helping you with your glasses in the future.
Warm regards,
Internet Specs
Many thanks for the quick & efficient…
Many thanks for the quick & efficient service!!
September 4, 2023
Reply from internetspecs.co.uk
Hi Alex,
Many thanks for your review! We hope to be able to help you with your glasses again in the future.
All the best,
Internet Specs
Reply from internetspecs.co.uk
Hi Steven,
Thank you very much for your review. We're glad that you were happy with our service.
Kind regards,
Internet Specs
Brilliant service
I've been checking this company for months before I decided to purchase from them. I had two pairs of glasses reglazed. Once I submitted a query, Mark called straight away to clarify my request.
From the date of my order, it took just under 2 weeks for my glasses to get delivered. They are great value for money and I think it's a family business which makes me even happier for deciding to purchase with them and now I know where to go to next time I need new glasses.
Thanks ever so much, highly recommend!
August 30, 2023
Unprompted review
Reply from internetspecs.co.uk
Hi Ivy,
Thank you so much for your detailed review. We really appreciate your kind words and we hope to be able to help you again when you need new glasses.
Best regards,
Internet Specs
Very helpful and speedy delivery
August 20, 2023
Reply from internetspecs.co.uk
Hi Colin,
Thank you for your kind review. We're glad that you were happy with our service.
Warm regards,
Internet Specs
All went according to plan
All went according to plan - no surprises - could not ask for any better service.
August 22, 2023
Reply from internetspecs.co.uk
Hi David,
Thank you for your support. We're pleased that you were happy with our service.
All the best,
Internet Specs
Thoroughly recommended
Cannot recommend highly enough. Mark phoned to check the details with me, we had a very informative chat which helped me select the correct options and my new glasses arrived in 9 days. Internetspecs were also the best value for money as all the standard coatings and postage are included in the quoted frame price. I am super happy with both my new specs and the customer service received. I will definitely be using internetspecs again.
August 15, 2023
Reply from internetspecs.co.uk
Hi Susie,
Thanks so much for your detailed and supportive review. It means a lot to us. We're glad to know that you'd like to come back to us for your glasses in the future.
Best regards,
Internet Specs
Very easy to order and had a huge stock
Internetspecs was the best value for money for the prescription sunglasses I wanted compared to competitors. I also checked other frames and styles out of curiosity and Internetspecs came out on top for those too!! Total lead time was around 2 weeks.
I am considering replacing my normal day to day glasses and will definitely be using Internetspecs for those.
August 16, 2023
Reply from internetspecs.co.uk
Hi Stephen,
Many thanks for your detailed review. We're really pleased that you found us to be good value and we hope to be able to help you with your glasses in the future.
Kind regards,
Internet Specs
No disappointment here.
Received my second Walter & Herbert frame today. Excellent service and product as before. Good price and free shipping as well. Cheers to Mark and Iain for obtaining a special frame for me.
August 21, 2023
Reply from internetspecs.co.uk
Hi RM,
Thank you so much for your kind review. We're really pleased that you're happy with your second Walter & Herbert frame.
Fond regards,
Internet Specs
Definitely recommend
Transaction was fairly standard but throughout it the store was very helpful and always responsive. Thank you Iain for the excellent support!
July 31, 2023
Reply from internetspecs.co.uk
Hi Hugo,
Thank you greatly for your supportive review. We're really glad that you found us to be helpful and responsive.
Best regards,
Internet Specs
Superb service. Will definitely use again
I was a bit unsure if ordering glasses online was going to work out but the service I got from Mark at internetspecs was excellent. He phoned me on 2 occasions to talk through what I wanted and the various options available. I already have a pair of varifocals but was struggling to read in bed so wanted a decent but affordable pair of reading glasses. I went for some esprit frames and my glasses arrived quickly and are exactly what I wanted. I am really, really pleased and would certainly use the service again.
August 10, 2023
Reply from internetspecs.co.uk
Hi Pippa,
Thank you so much for your detailed review. We're glad that you were happy with our service and we look forward to being able to help you with your glasses again in the future.
Fond regards,
Internet Specs
Penguin Glases
The website was a bit intimidating to begin with. As I new the glasses I wanted it was easier to sort out. Once ordered I was kept informed and arrived when they said. Great service and great prices.
August 11, 2023
Reply from internetspecs.co.uk
Hi Geoff,
Thank you for your supportive review. We're really pleased that you were happy with our service and the price you paid.
Best regards,
Internet Specs
Reply from internetspecs.co.uk
Hi Anatoly,
Many thanks for your supportive review. We hope to be able to help you again in the future.
Kind regards,
Internet Specs
Great experience
Great customer service
Excellent price
So pleased with my first pair that I purchased a second pair. Slight problem with second pair which were replaced in quick time
Highly recommend this site
August 3, 2023
Reply from internetspecs.co.uk
Hi Paul,
Thank you very much for your kind review. We're really glad that you were happy with our service and the price you paid.
Best regards,
Internet Specs
First class service
First class service. I made mistake with my order and Internet Specs went the extra mile correcting my error at minimum cost. Thank you very much for all your help.
July 31, 2023
Reply from internetspecs.co.uk
Hi Margaret,
Many thanks for your supportive review. It means a great deal to us that you were happy with our service.
Warm regards,
Internet Specs
Reply from internetspecs.co.uk
Hi Katie,
Thank you for your support. We're pleased that you're happy with your glasses.
Best regards,
Internet Specs
Nice people to deal with
This is a nice ‘Father & Son’ company where you get more of the personal touch rather than dealing with someone that doesn’t really care.
Due to some unforeseen issues, Mark had to contact me a number of times but we eventually got there and I’m very happy with my glasses (I had 2 pairs ‘reglazed’)
Looking forward to dealing with the guys again next year when my lens prescription may have changed again…..let’s hope they feel the same way!
August 6, 2023
Reply from internetspecs.co.uk
Hi M C,
Thank you very much for your detailed review. It means a lot to us. Yes, we feel the same! - we look forward to being able to help you with your lenses next year.
All the best,
Internet Specs
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