intheclouds Reviews 435

I’ve sent 6 records to be made so far and everyone has sounded better and better. I believe in this guy’s craftsmanship.

Respond faster and fix issues

It took a while but was WELL worth the wait!!!! A fantastic job was done and my wife and I truly appreciate it!! We will definitely be creating more custom vinyl in the very near future!!!! Great quality!!!

OK, so first of all I’ve seen a lot of reviews about this company and they are bullshit even though it did take eight weeks for my vinyl to come. It was a big order and it was the holiday season when it came. It was the best damn thing I could get in February and I would order from them again because they were awesome. When I reached out to them they responded very swiftly. don’t let nobody tell you that they’re not worth it. It’s going to take time if you’re not patient then don’t go through them, but if you want quality then come through them they did an excellent job.

Great quality sleeve and media!! The artwork came out super clean will %100 order here again

Great record. Sounded great.

Everything always goes smooth during the ordering process. Product shows up at a reasonable time.

The cd was done very well! Great production!

Affordable, simple ordering, and quick shipping. The CDs performed perfectly. The only issue was that the disc art didn’t quite match the color of the case artwork.

Print was off noticeably off-center. Emailed over a week ago and never heard back.

Good morning everyone have a great day

Absolutely amazing! Can’t recommend this enough. Great quality. I ordered this as a gift for someone and they loved it. Very reliable.

I just want to say how perfect our albums came out. Truly the most perfect gift to give anyone. The sound quality was top notch and the pictures for the album came out flawless. Great product & customer service!!

i love my vinyl it was a special gift and will definantly buy another

I ordered a custom album for $100, but I’m disappointed with the quality. The jacket is flimsy, the printing is dull, and the white space is dirty. The album itself is lifeless, dull, and lacks bass. (I had my tracks mastered for vinyl.) Unfortunately, I wouldn’t use it again.

Cheap materials , no
Gloss

Not even cardboard

You guys are amazing for letting me add anything to that vinyl

I love my music on vinyl

I sent a project #ITC35308 on July 7 2025. I received the usual pitch emails, but the record didn't arrive in the expected time. I wrote ITC via email explaining the situation but got no answers. I logged and checked my project and all the tracks and images were gone, wrote again to Dan asking what was going on, I got no answer. I logged to ITC and found out my tracks and images were gone. Wrote back, again no answer. I had to go to PayPal and get my money back, without any communication on your part. I reorder the project and received it. I have done 5 previous projects without a problem.

I made an order with the understanding it would take 4-6 weeks. It took almost 10 weeks to receive. THEN the quality of the record was UNLISTENABLE. There was a high-toned squeal underneath the entire record, on both sides. I have been arguing with them for 3 months now to get some resolve but have heard NOTHING from the customer service team. I am STILL waiting. I have sent countless emails, posted on their Facebook, all to no avail. They are a SCAM!

Update: It's been another 2 months and they STILL have not attempted to get in touch with me, despite REPEATED attempts. They have zero customer service. Their product is awful. NO quality. Sounds like it was recorded with Thomas Edison's original equipment! They offered NO apology, NO refund, NO steps on how to make things right. BUYER BEWARE!!!
THIS IS A SCAM SITE!!!