Great item very good quality, had issue with FedEx which was resolved very quickly by sending a message to In the Tote. (Needed delivery date changing) (still delivered in wrong date but not your faul... See more
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I bought a lovely bag of high quality exactly just as it was shown at the company’s page. I ordered from Greece and although the local customs clearance procedure was long and the fees expensive, I wo... See more
Company replied
I’ve had a great experience with In The Tote! I ordered 4 (yes 4) of the Brigitte Large Woven Shoulder Bag’s by Melie Bianco - I am obsessed. The order came swiftly and packaged well, their customer s... See more
Company replied
I had had my eye on this lovely toy for a while and it did not disappoint! My pooch absolutely loves this toy - he gets excited every time I bring it out and it keeps him adequately occupied. It’s a l... See more
Company replied
Company details
Written by the company
Premium handbags and pet carriers.
Contact info
United Kingdom
- info@inthetote.co.uk
- inthetote.co.uk
Fantastic company …
Great company really lovely great quality products very quickly dispatched and delivered and should your item not fit they speedily deal with returns. I wouldn’t hesitate in recommending this company or continuing to use them myself.
November 14, 2023
Unprompted review
Reply from In The Tote
Thank you Niamh! We hope to see you again soon - Katie x
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Reply from In The Tote
We're happy to hear you and your pup love your carrier! Thank you, Katie x
lovely and very cute jumper
October 4, 2023
Reply from In The Tote
We hope your pup is enjoying their new jumper! Thank you, Katie x
Mushroom snuffle toy 🍄
I had had my eye on this lovely toy for a while and it did not disappoint! My pooch absolutely loves this toy - he gets excited every time I bring it out and it keeps him adequately occupied. It’s a lovely design, great quality and so aesthetically pleasing! It arrived swiftly and packed nicely in Floof’s branded packaging.
September 1, 2023
Unprompted review
Reply from In The Tote
Hi Tugba, thank you so much for your lovely review! We hope to see you again soon, Katie x
Lambwolf mushroom treat toy
This is the second time I’ve ordered this product and it’s fantastic. The first one was a gift for someone else and this one for my new puppy. He alsolutely loves it and it keeps him out of bother…..well, most of the time
September 1, 2023
Reply from In The Tote
Hi Catherine, I'm happy to hear you and your puppy are happy! Thank you, Katie x
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I love the new leash
I love the new leash! Maxbone hands free in camel - a beautiful colour and so efficient! Customer service has been super generous and helpful, I returned a different item and was swiftly sent a refund.
August 8, 2023
Unprompted review
Reply from In The Tote
Hi Shannon, thank you so much for your kind review! We hope to see you again soon, Katie x
Order and refund received promptly
Order of two items arrived promptly. One is fabulous, other not suitable for my dog. I returned the latter and received a refund within 24 hours, with charming email.
August 4, 2023
Unprompted review
Reply from In The Tote
Hi Lorna, thank you for the lovely feedback! We are happy to hear you were pleased with your experience :) Katie x
Black harness
I bought a black harness for my lab. But, first, the sizes are smaller than usual stores. I usually buy L for my dog everywhere and it fits perfectly on him. The material and the quality were incredibly good, I really liked the product so I contacted Katie to change the size. I send it back to Katie by post and she send me an email when it arrived. Katie didn't exchange it because I took the tag off the item, which is the most logical thing to do if you have a dog that chews everything. I forgot to send the tag back and I offered to send it. Katie replied that it was not possible because the tag needs to be on and SHE ALREADY HAD SENT MY HARNESS BACK TO MY ADDRESS. I got incredible feed up about it. I never had a chance to exchange it!
July 20, 2023
Unprompted review
Reply from In The Tote
Hi Fernanda, as stated on our website and in my email to you, we are happy to accept returns and exchanges if the tags are still attached. This is a fair policy which looks after our customers, and is a policy that most companies abide by. I’m sure you can understand that it would not be fair for a customer to receive a potentially used harness with its tags cut off, and your returned harness was not in re-saleable condition. It would not be fair for you to lose the harness you had paid for so we shipped it back out to you immediately free of charge as a refund or exchange was not possible with the harness returned in this condition. Thank you for your feedback, Katie x
Bought lots of little bits from here…
Bought lots of little bits from here for our corgi puppy. Great quality and amazing service!
July 11, 2023
Unprompted review
Reply from In The Tote
Thank you Hayley! We hope so see you again soon, Katie x
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It was a great experience purchasing a…
It was a great experience purchasing a shoulder bag for a small puppy. It arrived within 48 hours. Great service and product. Would definitely use “The Floof Dogs” again.
May 3, 2023
Unprompted review
Reply from In The Tote
Hi Sue, we hope you and your puppy are enjoying your new bag and we look forward to seeing you again! Thanks so much, Katie x
Lovely products and great service!
I recently bought a harness for my puppy from The Floof Dogs. I was really impressed with how quickly the parcel was dispatched and how well packaged it was! I will definitely be shopping here again :)
May 4, 2023
Unprompted review
Reply from In The Tote
Hi Amelia, thank you for your kind words! We're so pleased to hear you are happy with your experience :) Thanks so much, Katie x
What a great little boutique with…
What a great little boutique with upscale products. I live in the states so was a bit skeptical to purchase. I reached out to them and they immediately got back to me and answered all my questions. I placed my order and it arrived with it 7-10 days. It was a great experience and I will definitely order again.
April 27, 2023
Unprompted review
Reply from In The Tote
Hi Jen, we're delighted to see your lovely review! We hope to see you again soon :) Thank you, Katie x
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