Trish and her cover Hammad are just the best. Nothing is too much trouble including helping me specify a bespoke strap for a very unusual watch by Charriol which had a really uncomfortable bracelet an... See more
Company replied
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Trish and her cover Hammad are just the best. Nothing is too much trouble including helping me specify a bespoke strap for a very unusual watch by Charriol which had a really uncomfortable bracelet an... See more
Company replied
Watch strap lifting away from face. Took it to two shops in Westfield, one said it needed to go to repair centre (six week lead time), the other said it needed a part to be ordered (two week lead tim... See more
Company replied
Took a very very tarnished silver bike chain bracelet in for cleaning. I was served by Trish. I can't believe how good the result is like brand new. Excellent customer service by Trish and after 42 ye... See more
Company replied
Selected a watch strap and paid for the item, waited for purchase to arrive sent email asking about purchase. No answer again re emailed, no answer. Contacted customer service about purchased product.... See more
Company replied
UK's leading watch & jewellery repairs. Our branches are located in popular department stores across the country, including: Grafton Centre Cambridge, Arndale Centre Manchester and St Enoch Centre in Glasgow.
27 - 29 Hoghton Street, PR9 0NS, Southport, United Kingdom
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My watch was repaired promptly and Yusra’s manner was excellent.

Reply from In-Time Watch & Jewellery Repairs
Briliant servis today we got from Abdul !!! Highly recomend !!! Thanks a lit to him !!!

Reply from In-Time Watch & Jewellery Repairs
Amazing pre and post sales service. Excellent communication and fast service resulting in outstanding work.

Reply from In-Time Watch & Jewellery Repairs
The service at cambridge was amazing. Abdul did a great job my gold necklace was even polished and I was so happy . thank you

Reply from In-Time Watch & Jewellery Repairs

Reply from In-Time Watch & Jewellery Repairs
In-Time was recommended to me as the only place in Cambridge able to offer a suitable, high-quality replacement watch strap. Fantastic choice and really great advice. Abdul and his colleague were both exceptionally helpful (and patient with me as I dithered over which strap to choose) and then made a thoroughly professional job of the repair, complete with much-appreciated guarantee. I would not hesitate to use them again.

Reply from In-Time Watch & Jewellery Repairs
Sent a wedding ring in for a repair as it had been cut off. What a wonderful job they made of it. Very fast, efficient and helpful staff. Would very highly recommend. Thank you so much.

Reply from In-Time Watch & Jewellery Repairs
I have had two jewellery repairs so far with In Time and I delighted with the work they have done.
Definetely I recomend them and I will return.
Thank you

Reply from In-Time Watch & Jewellery Repairs
The whole process was efficient and easy from start to finish. It wasn't a straightforward repair but In-Time kept me informed throughout. All communication with them, both by phone and email, was promptly handled and everyone was really helpful and friendly. I'm delighted with my re-vamped much-loved watch and I would absolutely recommend them.

Reply from In-Time Watch & Jewellery Repairs
When my Wife's wedding ring was mangled so badly I thought it would end up as scrap gold, In-Time took it and not only restored its shape, but expanded it in size, and cleaned it and it came back literally as good as new.

Reply from In-Time Watch & Jewellery Repairs
Well I ordered a simple replacement battery and my dial got blown in the pressure test, so the watch had to be sent back to TAG for a full service. So I waited over 10 weeks for it (more like 14 with postage). I would not be recommending this company for battery replacements which then end up being watch repairs, I suspect amateur staff.... I'm assuming the name "In Time" is ironic!!!!!

Reply from In-Time Watch & Jewellery Repairs
A reasonable price and service delivered exactly as promised
Pete, and his colleague Caroline, promote courtesy and professionalism. My wife and I needed watches checked over and probably new batteries. Efficiency is demonstrated and we both know, having used for some years, that good service will prevail.
James A S
Excellent service very fast reliable reasonably priced
In-Time have been servicing my much loved old (Swiss) Tissot for years now and I thought that they may have lost their Cambridge base with the recent Debenhams closure.
Their new Grafton Centre Unit is a well run and managed business. My watch was serviced with a surprisingly quick turn around - including pressure testing - for a fraction of the cost of a high street jeweler.
My thanks to Abdul for his kindness - a pleasure to deal with someone who has both knowledge and skill as well as an obvious love of Horology.
I have used this company for many years ,for mainly watch battery replacement/and odd repairs.But was amazed how the battery replacement has gone up from £24.95 to £44.95 ion just over a year.I was also told it would cost £205 to service my tissot mens watch.I sent them an email, and their response was to handle the questions by !BLOCKING ME FROM SENDING THEM ANY EMAILS. I always thought this was a good honest company until my recent visit this past week.

Reply from In-Time Watch & Jewellery Repairs
Took my solitaire ring to In-Time at Crystal Peaks to have a new (heavier) shank fitted, as mine was wearing thin.
I was served by Trish, who was 100% helpful, explaining what could be done. She liaised with Simon at the workshop on all the ideas we had discussed.
My ring came back this week & I am so pleased with it. Cannot praise them enough & a BIG THANK YOU TO TRISH, who, in my mind went the extra mile, always pleasant & polite.
We have had quite a few jewellery repairs done there & everything has always been spot-on. Would definetly recommend this Company. Also a big thank you to Simon for the good work he did for me.
Sent my watch in for repair very impressed with service from start to finish, would be happy to recommend this company to friends and family

Reply from In-Time Watch & Jewellery Repairs
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