Into The Eve Reviews 

185
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional care and dedication put into every handmade item. Customers frequently highlight the natural ingredients and luxurious quality of the body care products, noting how wonderfully gentle, deeply hydrating, and nourishing they feel on sensitive skin. Some reviewers were happy with the interactive online community and the engaging social media live sessions where buyers can share their passion and ideas. Consumers additionally appreciate the secure, thoughtful packaging and the extensive variety of wonderful, long-lasting scent profiles available across their entire product collection today.

What people talk about most

Product

People report positive experiences with product, noting high quality and amazing natural ingredients that... See more

Quality

Clients share positive opinions on quality, consistently highlighting outstanding craftsmanship and natural... See more

Customer service

Customers report a high level of satisfaction with customer service, highlighting that the team is extremely... See more

Staff

Consumers find staff to be positive, helpful, and welcoming. Reviewers consistently praise the team for going... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing place for bath and body care products. I discovered them a few years ago on a TT live and purchased some body butters and it just started from there. I have been exclusively using their produ... See more

Company replied

Rated 5 out of 5 stars

I've always had a great experience with ITE. They're always extremely helpful if you have any questions about scents or products. I love that they are cruelty free as I'm trying to stop using product... See more

Company replied

Rated 5 out of 5 stars

I ordered a few samples from here after seeing them on social media, and I’m now hooked! The body butter is so luxurious, it’s not at all greasy like most other lotions I’ve tried, it just soaks right... See more

Company replied

Rated 5 out of 5 stars

I am a customer from the US. I specifically purchase items from Into The Eve due to the strict guidelines on what can and cannot be put into beauty products. I have found that Into The Eve has amazing... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

We are a a small company based in Melton Mowbray, Leicestershire in the UK. We make handmade vegan, cruelty free and palm oil free soap bars and other body products like organic body butters, whipped soaps (shaving cream), body polishes (exfoliating sugar scrubs), lip butters and lip polishes. Our handmade soap bars are made with a traditional cold processed method with my own recipe. Our mission is to show people, especially the younger generation that sustainable living can be FUN by adding colour and creating cool designs with our products. All of our packaging is plastic free (apart from the lids on our jars), even our stickers and shipping labels are biodegradable! We love to use social media to show how our products are made and show the behind the scenes. TikTok and Instagram are our main social media platforms.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(185)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely love Into The Eve

Absolutely love Into The Eve, their products are superb quality and so versatile, I can exfoliate, wash my body, wash my hair, shave my face, moisturise from top to toe, smell great, hydrate my lips all with 3 products. They smell incredible and last ages. Was shocked by the (singular!!) 1 star review as I know those claims are garbage, I have bought a multitude of products and there is absolutely no way any of them had no scent. I've even bought end of line items which are not 'fresh' and wouldn't be able to tell any difference from a new batch. Cannot rate them any higher, fabulous brand and lovely staff

October 24, 2023
Unprompted review
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Reply from Into The Eve

Thank you so so much for this lovely review! I really appreciate you taking this time to write this. What a perfect start to a Monday morning :) - Zoe

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Rated 5 out of 5 stars

Most incredible company

Most incredible company. Products are faultless and so refreshing to use in my morning shower. Customer service is amazing

October 16, 2023
Unprompted review
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Reply from Into The Eve

Thank you so much! - Zoe

Rated 5 out of 5 stars

Wonderful products from Wonderful into the eve

Into the eve make the most beautiful soap body butters whipped soaps body scrubs the staff are amzing and the owner Zoe is the best if you have not tried the product yet please do you won't be let down

September 26, 2023
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Reply from Into The Eve

Thank you so much! - Zoe

Rated 1 out of 5 stars

Disappointed!

Soap is advertised to be ‘non squeaky’ however this is not the case. I ordered 2 sample soaps and both squeak when applied to the skin. There is also no scent to either of the soaps, just your normal ‘soap’ smell. Very very disappointed

September 26, 2023
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Reply from Into The Eve

I'm so sorry to hear you're disappointed.

Quite often when a you switch products, it can take a few uses for your skin to get used to it. Would you mind giving me some updated feedback once you've tried the soap bars a few more times?

With our soap bars we use minimal packaging to reduce waste, however, this does mean that the exterior of the soap can lose it scent a little quicker. When you start to use the bar the scent will get stronger.

If you're someone who prefers a stronger scent, I am more than happy to send you out a couple of samples of some of our soap bars with stronger scents?

We rarely get bad feedback and our aim isn't to disappoint. If you drop me an email I can arrange the stronger scents to be shipped to you :) - info@intotheeve.co.uk. Thanks! - Zoe.

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Rated 5 out of 5 stars

Their products are to die for

Their products are to die for, the members of staff are so so so lovely, their customer service is amazing, quick and easy shipping and delivery, A+++ business😍 been a customer for nearly 3 years and will be a customer for many many more🩷

September 24, 2023
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Reply from Into The Eve

Thank you so so much! - Zoe.

Rated 5 out of 5 stars

10/10 an absolute winner

Wonderful company with excellent customer services and brilliant products. I’ve tried their normal & salt soaps, body scrub & body butter, all delightful.

September 24, 2023
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Reply from Into The Eve

Thank you so much! - Zoe.

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Rated 5 out of 5 stars

Environmentally Sustainable & Friendly Bunch!

IntoTheEve is made up of such a friendly bunch of people! All with such big and loving personalities! Zoe, the owner is incredibly helpful and is always there to help and answer questions on live. I also love how she is always asking her customers what they’d love to see! My favourite products are the body butters, closely followed by the whipped soaps. The body butter (unlike other businesses) simply melt into the skin and are so hydrating. It is literally a butter, not a lotion! The scents are absolutely divine and to die for. I’m always excited for new scents and look forward to being a long-term customer! Could not recommend IntoTheEve enough!

August 23, 2023
Unprompted review
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Reply from Into The Eve

Thank you so so much! The body butters are so luxurious aren't they?! Thank you for taking the time to leave such a lovely review - Zoe.

Rated 5 out of 5 stars

Amazing quality products

Amazing quality products. The team are good. I have nothing negative to say about this business . ⭐️ ⭐️ ⭐️ 🌟 ⭐️

July 30, 2023
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Reply from Into The Eve

Thank you so much! - Zoe.

Rated 5 out of 5 stars

I love, love, love 'Into The Eve'....

I love this company. The soaps smell absolutely amazing and feel so good on the skin. Delivery is quick and the service is always so personal. I love the little notes written on the box. I am a repeat customer and will be moving forward too.
Highly recommend !!!

August 7, 2023
Unprompted review
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Reply from Into The Eve

Thank you so much! - Zoe.

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Rated 5 out of 5 stars

very easy to order

very easy to order, quick delivery and amazing products.

July 30, 2023
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Reply from Into The Eve

Thank you - Zoe.

Rated 5 out of 5 stars

Excellent value and quality

I have started using into the eve since seeing them on tictoc the quality is outstanding and I have signed up to the monthly subscription they last alot longer than liquid soap and whilst I was worried about bacteria I remembered do we actually clean the pump of the liquid soap

July 31, 2023
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Reply from Into The Eve

Thank you so so much! - Zoe.

Rated 5 out of 5 stars

Amazing products

First time trying handmade products and so far I love them! The soap smell incredible and they are so hydrating. The lip scrubs are perfect and the body polishes are fabulous! I will definitely be purchasing more

July 31, 2023
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Reply from Into The Eve

Thank you so much! - Zoe.

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Rated 5 out of 5 stars

Lovely products

Lots of scents in the range of products. Lovely to use and my skin loves them too!

August 4, 2023
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Reply from Into The Eve

Thank you - Zoe.

Rated 5 out of 5 stars

The best soap company

Everything about this company is amazing. Every single product I have brought from them have been worth every single penny, from the scent, packaging and the customer service. I couldn’t fault this amazing business.

August 4, 2023
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Reply from Into The Eve

Thank you so so much! - Zoe.

Rated 5 out of 5 stars

Fantastic Company

Brilliant customer service. Lovely packaging that is all recyclable. Products smell gorgeous. Body polish has worked to reduce my strawberry skin and the body butter is super moisturising. Will be ordering over and over again.

July 11, 2023
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Reply from Into The Eve

Thank you so much! - Zoe.

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