Intrim Mouldings Reviews 

607
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I've ordered from Intrim twice. The online order process is quick and seamless. The products were delivered on time. Great quality, the team are knowledgeable and friendly. Overall an excellent exp... See more

Company replied

Rated 5 out of 5 stars

The product supplied was exactly what we expected straight, primed properly and without any discrepancies. It was all made extremely easy with Diesel our rep who helped us immensely throughout the ent... See more

Company replied

Rated 5 out of 5 stars

We love working with Intrim products. Their customer service is always first class and their range of profiles is what really keeps us coming back time after time. Intrim stock such a comprehe... See more

Company replied

Rated 4 out of 5 stars

You guys helped me out by turning it around quickly, which I really appreciate. My only downside is that I could've got it 30% cheaper from Porta Moulding.. & your MDF profile is 1-2mm difference in t... See more

Company replied

Company details

  1. Building Materials Supplier

Written by the company

Intrim is an Australian-owned manufacturer of premium decorative timber mouldings, trusted by interior designers, architects, builders, and homeowners to bring interior spaces to life. We specialise in expertly crafted skirting boards, architraves, wall panelling, wainscoting and feature detailing that elevates any space, taking it from ordinary to extraordinary. With decades of manufacturing expertise and a passion for timeless design, we offer an extensive range of mouldings in a variety of materials. Our mouldings can be manufactured for straight walls, curved walls, and detailed curved architraves, allowing for precision solutions across a wide range of applications. Our products are used in homes, hotels, commercial buildings, and heritage restorations across Australia. Whether you’re creating a Modern Farmhouse, Classic Hamptons, Contemporary, or French Provincial interior, our comprehensive range of timber mouldings helps achieve a seamless interior style with exceptional detail. We use sustainably sourced timber and precision-mill every product to ensure consistent quality, longevity and beauty. Not sure where to start? Our team is here to help you choose the right profiles and combinations to bring your design vision to life. If you're looking to add character, style and architectural interest to your home or project, choose Intrim Mouldings for products that make a lasting impression. Get inspired by our designs and explore our range of products at www.intrimmouldings.com.au.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

607 reviews

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4.4

All reviews

(607)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company to deal with

From initial quotation, ordering and through to delivery everyone was friendly, professional and helpful. Next time I need trim etc. for my never ending renovations, Intrim will be my first port of call.

March 12, 2024
Unprompted review
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Reply from Intrim Mouldings

Thanks for the 5-star review Andy! We appreciate your feedback and are so glad to hear you had an enjoyable experience with us. We look forward to working with you again on your next project.

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Rated 5 out of 5 stars
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Reply from Intrim Mouldings

Thanks for the 5-star review Chris! Vinny is definitely a great asset to our business. We'll pass this onto him and the rest of the team.

Rated 4 out of 5 stars

Like Meatloaf says 2 out of 3 aint bad !

You guys helped me out by turning it around quickly, which I really appreciate. My only downside is that I could've got it 30% cheaper from Porta Moulding.. & your MDF profile is 1-2mm difference in thickness & width as indicated on your website !

March 5, 2024
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Reply from Intrim Mouldings

Thanks for your review Jim. We are aware of the sizing issue and working on rectifying this.

Rated 5 out of 5 stars

Quality product

Quality product. Fair price. Easy delivery.

March 6, 2024
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Reply from Intrim Mouldings

Thanks for your 5-star review Peter! Glad to hear you had an enjoyable experience with us.

Rated 5 out of 5 stars

Great service

Great service
Prompt delivery

March 6, 2024
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Reply from Intrim Mouldings

Thanks for the 5-star review Steve! Great to hear you had a good experience working with us.

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Rated 3 out of 5 stars

Slow to respond.

I found the Intrim ways of working rather frustrating. It was further exacerbated when there order system broke down and further delayed my plans.
I had originally wanted to place the order and pick up myself, understanding the stock was in store and available. To be told delivery of one week would be the same as me picking up the goods is absolutely unbelieveable!,
Intrim need to be more responsive to orders. No wonder builders are going out of business. Its supply chains like this that make planning extremely difficult. The goods arrived ($120 delivery cost) as per order. The product was well packed and in good quality with no damage.

February 29, 2024
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Reply from Intrim Mouldings

Sorry to hear this Stewart. I believe our customer service team have been in contact with you regarding these issues.

Rated 5 out of 5 stars

Amazing service

Amazing service!
Accurate delivery dates and times
Good communication
Very friendly staff
Highly recommended

February 11, 2024
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Reply from Intrim Mouldings

Thank you so much for your positive feedback. Our team is thrilled to hear that you highly recommend us. We look forward to working with you again.

Rated 1 out of 5 stars

Really bad experience about the…

Really bad experience about the delivery. It’s really put my project program behind and costed me more money. I have to pickup the materials from depot ourselves.

February 14, 2024
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Reply from Intrim Mouldings

Thank you for your feedback. We are investigating our process around your order. We are sorry for your experience. Our Customer Service Manager will reach out to you to discuss this with you in more detail.
Thank you,
The Intrim Team

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Rated 5 out of 5 stars

I am very impressed with the ease of…

I am very impressed with the ease of ordering and Kaylee is doing a great job!

February 12, 2024
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Reply from Intrim Mouldings

Thank you so much for your 5-star review. Kaylee is thrilled to receive your positive feedback.

Rated 2 out of 5 stars

Coordination of delivery was not…

Coordination of delivery was not satisfactory at all.

January 31, 2024
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Reply from Intrim Mouldings

Thank you for your feedback. Please excuse our delay while we were investigating our process around your order. We are sorry for your experience. Our Customer Service Manager will contact you to learn more about your experience.
Thank you,
The Intrim Team

Rated 5 out of 5 stars

Thanks Intrim Mouldings

We were very happy with the excellent customer service, the quick turnaround from ordering to delivery. The constant updates that kept us in the loop throughout the entire process from ordering to delivery. Thanks Intrim Mouldings

January 31, 2024
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Rated 5 out of 5 stars

Delivering quality products

Although my job was very small compared to the size of other orders this company undertakes, they agreed to do my job at no extra cost. They provided top quality products that I wanted with the complete installation instructions. Also they delivered the products in a ready to install as they promised.

January 12, 2024
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Rated 5 out of 5 stars

Good service, great product

I ordered on-line but Felicity made sure I completed the payment, provided follow-up details & arranged delivery promptly & efficiently (which arrived fuss-free & on time). The only suggestion I have is perhaps Intrim could ensure it has samples of all skirtings in stock to provide to customers. Even if there’s a charge which gets deducted from the order.
Some folks would prefer to see the item ‘in the flesh’ and in situ. Especially since there’s no opportunity to return goods ordered in error.

January 16, 2024

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