Petrol filler flap modified retaining spring. Expensive but i suppose made in such small numbers you ain't going to get any scale for cost reductions. Anyway, part is perfect ,did the job and is qui... See more
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Company details
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Founded in 1989, IntroCar has evolved from a Rolls-Royce & Bentley dismantler to the world's foremost supplier of parts for all Rolls-Royce and Bentley models manufactured from 1945 to the present day. In recent years, we have embarked upon an ambitious program of product manufacture and sourcing, with the result that we now carry the largest range of new components outside Bentley Motors Limited.
Contact info
The Pavilions, Units C & D, 2 East Road, Wimbledon, London, SW19 1UW, London, United Kingdom
- +44 (0)20 8546 2027
- info@introcar.com
- introcar.co.uk
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Replied to 100% of negative reviews
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Extremely prompt shipping.
My part was delivered almost unbelievably quickly-only 3 days trans-Atlantic shipping!
Excellent product knowledge .
Excellent service
Excellent service from Tony
Goods arrived quickly
Very pleased with items received
Parts arrived on time and as described…
Parts arrived on time and as described - could not wish for more !!
everything is 10/10
been their customer for over 4 years now and their parts quality, customer support, and response time never dissapoints. 10/10!
Tony was more than helpful going above…
Tony was more than helpful going above and beyond to help me obtain the correct parts at the best price for my 64 Bentley. Thoroughly knowledgeable and very pleasant to deal with..highly recommended!
Profesional worker
Always a great company to deal with!
Just as ordered & despatched promptly.
Discontinued part found at INTROCAR.Very helpful in finding an otherwise…
Very helpful in finding an otherwise discontinued part for a 2007 azure and INTROCAR actually had an original part . I’m in the US and no one here could find a work around. INTROCAR did . I’ll be coming back to the UK to get my parts in future. Very helpful. Thank you.
Always do their best to sort out my…
Always do their best to sort out my situation. Would be great if they were a little cheaper!!
excellent customer service
excellent customer service. parts were ins tock and arrived on time.
Ryan DenRyan Dennis assisted with all my questions and insured that i was getting the exact part this i was looking for... we send information and pictures back and forth in order to confirm parts.
Ryan Dennis made the selection and purchase easy... he was very knowledgeable and patient.
Great job.
Thanks.
Staff are knowledgeable and very…
Staff are knowledgeable and very helpful. It's refreshing to have competent people to deal with. Delivery is on the ball. Excellent company to deal with.
Everything perfect
Very easy to deal with.
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