Investor Crate Reviews 

577
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Investor Crate ships fast! It's a super convenient way to purchase gold and silver when you have a lot on your plate and not much time on your hands. The price with shipping is very competitive. Being... See more

Rated 5 out of 5 stars

Quick shipping and beautiful choices of gold and silver sent for my first order. This is a great company with great service and just happy I made the right choice about my monthly gold and silver subs... See more

Rated 5 out of 5 stars

Absolutely love dealing with this veteran company for my metals. Any and all concerns are answered promptly by simply contacting them. Pricing is fanominal and the best deal for my money I've found ou... See more

Rated 5 out of 5 stars

Investor Crate is an honest, veteran-owned company that provides quality bullion for low premiums. Their monthly subscription system is very handy to build up your precious metals stack. I've had grea... See more

Company details

  1. Gold and Silver Trading Company

Written by the company

Buying Gold, Silver or Platinum? We ship it every month directly to your door. Low premiums, veteran-owned and based right here in the USA. Options range from Gold Bars, Silver Bars, Platinum Bars, Gold Coins, Silver Coins, Platinum Coins as well as Go...


Contact info

4.8

Excellent

TrustScore 5 out of 5

577 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(577)

299 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High Quality People and Products

I had a question about a charge being made to my credit card, the staff was able to give me an answer in a short amount of time. All of my orders and purchases have been delivered on time and I have been very satisfied with the products. I recommend IC to friends and family.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I've had a great experience with this…

I've had a great experience with this investment crate I did my research there are a lot of different types of investment crates out there but this one definitely was the bigger percentage towards what you pay and in my opinion I have gotten great coin and my gold pieces are absolutely gorgeous so there's nothing more you could ask for

May 9, 2026
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Rated 5 out of 5 stars

Veteran owed company and 100% real with…

Veteran owed company and 100% real with everything they do. Love this company in every way. Last year my package got delivered to the wrong address or stole i really do not know what happened to it and they sent a replacement order to me within a few days. Customer service is awesome 👌 will purchase from them again.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Veteran owned company.

Being a veteran I found it very helpful when I found Investor Crate, veteran own company. It gave me a chance to start investing in valuable metals at a very affordable price.

February 24, 2026
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Rated 5 out of 5 stars

I love it

I love it. The metals I get are so unique and cool. Customer service is great. Awesome experience. Will be a long time customer

March 13, 2026
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Rated 5 out of 5 stars

Second positive review

I will write this review for a second time, since my first review was taken down. I’ve been with investor crate for many many months, and I love what they send me. I am happy with what I receive and their premiums on additional items are very fair. As a veteran, I support this company 100%, and will continue to invest in what they send me. Y’all have to understand this is a subscription box, not a buy what you want unless it’s add ons to your subscription.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

I subscribe to 2 boxes every month and…

I subscribe to 2 boxes every month and the next delivery will mark 1 year of doing business with IC. I can honestly say that it seems that 1 box is generally a few $ shy of what I would expect and the remaining box is always a few $ more. Overall, very satisfied!

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Not worth the price

Had an $100 subscription box and got $61.46 worth of silver.; not even a full ounce.
It would be a better investment to purchase individual coins from other companies.

February 19, 2026
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Rated 2 out of 5 stars

Buyer Beware!!

Buyer Beware! I like the concept, however it's very very blurry when your subscription order actually comes. They indicated initially via correspondence that they lock your spot price in near the beginning of the month-coincided with your subscription charge. However this is not accurate. They give you a slip in your box that not only doesn't indicate what's in it- but also doesn't indicate when your specific spot price was locked in. When asking them why the box seemed 40-$60 short of value on a $200/ month level subscription, they said it was because they made a bulk order when the spot was substantially higher during the 3rd week of the previous month. I get it- they need to make $ and that's called a premium- but getting to a larger premium should not come from stating the order was made during a higher spot time frame to accommodate.

Message sent that reflects from IC that communicates when they purchase their wholesale bulk buy. “ Typically the beginning of the month”
“ We base our prices and premiums on the time our trade desk puts in the whole sale order typically around the first of the month. When people purchase after the cut off, we automatically base it off of the next subscription sku since the fulfillment for the previous month was already done. Purchasing BEFORE that 5th cut off locks in the price for the current month's sku/price.

Thank you,

--
Support
INVESTOR|CRATE
PO BOX 2669
900 South Willow Avenue
Cookeville, TN 38501”

February 14, 2026
Unprompted review
Investor Crate logo

Reply from Investor Crate

Incorrect.

We "lock in spot" when we place the order around the 20th-24th of every month.

We do not attempt to time the market as it's impossible. We order at that time, because logistics in the industry is SLOW and we need time to receive, prepare and ship everyone's metal.

This isn't some deep conspiracy where we wait, get everyone the worst price for the month, then place our big monthly order.

But, you are never "locked in," as you can cancel at any time.

We are a dollar cost average service for longterm investors, not people who think they can time the market and buy at bottoms.

Also note, when we "lock in" and it's up 20% from when you order, no one ever complains!

It's not timing the market, it's time IN the market!

We are here for people in it for DECADES not a quick flip, get rich scheme.

Cheers!

Rated 1 out of 5 stars

The "¼" gram gold coin they sent me…

The "¼" gram gold coin they sent me only weighs .13 of a gram. I've left a review and tried reaching out and they still haven't explained this. Now I'm wondering if it's actually gold.

January 23, 2026
Unprompted review
Investor Crate logo

Reply from Investor Crate

I have never heard of an issue like this in our 9 years in business. Please answer your email, we would love to look into this! We have searched for a customer with this name and the associated e-mail address and we have no records of this customer or email correspondence, including our spam folder.

We have emailed this person (as their contact info is left here on TrustPilot) for clarification and have not received any correspondence back.

If you'd like to reach out to us, we'd love to help investigate and resolve this issue.

Rated 5 out of 5 stars

I’ve been purchasing through investor…

I’ve been purchasing through investor crate since 2019 and have had nothing but the best experience with their handling and transparency with their product. Their boxes are priced at a value under premium so you’re getting more for your money.

February 3, 2026
Unprompted review

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