Started work on the house last November still not finished. Broke my window and bath panel agreed to pay for damages. Now unable to get any answer from them not sure if company gone bust
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See what reviewers are saying
From the start to finish as of fitting my new boiler and radiator Paul and James were excellent at keeping me informed every step of the way Dillon who actually fitted the job I Ican not praise th... See more
We had a combi boiler installed on Monday. On one of the hottest days. Keith Rob & Dylan arrived just after 8. They were so professional, clean and tidy and so hard working they never stopped and were... See more
Company replied
Had a boiler fitted by invictus in may,on Sunday the heating went haywire but managed to keep working so on Monday,same again,so I rang & explained the problem & this morning a lovely man came & withi... See more
Company details
- Heating Contractor
- Boiler Supplier
- Gas Installation Service
- Solar Energy Company
- Solar Energy Equipment Supplier
Written by the company
Invictus Energy Group are energy efficiency experts dedicated to helping households across the North West reduce energy bills and improve home comfort. We specialise in: • New Boiler Installations (with flexible finance options) • Boiler Servicing • Solar PV & Solar Battery Systems • Air Source Heat Pumps • Internal Wall & Loft Insulation • ECO4 and BUS Grant Funding Access As Gas Safe registered, TrustMark approved, and SafeContractor certified professionals, we invest in our people so they can invest their time, knowledge, and expertise into making your home warmer, greener, and more efficient.
Contact info
Unit 5, Millbrook Business Park, WA11 8LZ, Saint Helens, United Kingdom
- 0800 689 1723
- info@invictusenergygroup.co.uk
- invictusenergygroup.co.uk
4.2
Great
186 reviews
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Hasn’t replied to negative reviews
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Invictus simply the best
5 star service on time very friendly great price neat and tidy highly recommended
July 20, 2022
Unprompted review
Reply from Invictus Energy Group
The best? You'll make the lads blush! Thanks for taking the time to feedback!
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Boiler install
Service was friendly, effective and efficient. Just waiting for our copy of the extended warranty.
June 28, 2022
Reply from Invictus Energy Group
Hi Neil, thank you for the review. Hopefully you should now have your extended warranty documents? We're always looking for ways to improve, please could you let us know what we could do to make our service worth 5-Stars to you?
Reply from Invictus Energy Group
Thank you, Tricia. Friendly and Efficient sounds good to us!
Company excellent
Company excellent. We were kept up to date on every single part of the process. Work force excellent, came at times provided, quick and very tidy and very polite and friendly. We would recommend the company to anyone and already have done. Also after care excellent.
June 22, 2022
Reply from Invictus Energy Group
Phillip, this is all music to our ears and well really appreciate the well-worded, positive feedback. Thank you, and please think of us in the future!
Reply from Invictus Energy Group
Thank you so much for the positive review and we hope to hear from you again!
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Reply from Invictus Energy Group
Hi Simon, Thank you so much for taking the time to leave us a review.
Invictus boiler installation and service
I have had disastrous experiences with previous boiler installations
Happily my Invictus installation has been perfect. To be able to rely on a responsive and professional service is worth its weight in gold and provides all the reassurance I need
I would thoroughly recommend Invictus if you require peace of mind
June 15, 2022
Reply from Invictus Energy Group
Thank you so much for the kind words, you've summarised exactly the sort of service we've been training our staff to provide. Thank you, and you know where we are if you need us!
Excellent service!!!!!!
Excellent service and great work by Paul, Keith and team. I strongly recommend them.
June 14, 2022
Reply from Invictus Energy Group
Thank you so much, Naveen. It was a pleasure helping you and you know where to come in the future!
We were pleased with the service and…
We were pleased with the service and would definitely recommend to anyone. They addressed all the issues we had promptly.
June 13, 2022
Reply from Invictus Energy Group
Thank you, Ester, it was a pleasure to provide you with service.
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Great and professional
Keith & Rob were great! Friendly and professional! They put our new boiler in just over a day! Would easily recommend to family and friends!
Thank you again
May 31, 2022
Unprompted review
Reply from Invictus Energy Group
Thanks so much for your feedback, you know where we are should you need us again and for annual servicing!
Fantastic Team
Rob and his team were fantastic from start to finish in fitting a new boiler. Very professional, friendly and approachable team. Definitely would recommend the company to friends and family. It took away all the stress of looking for a right boiler and fitting it.
May 19, 2022
Unprompted review
Reply from Invictus Energy Group
Kind words that we've passed on to Rob. Thanks for your business and a great review!
Great service and lovely people to deal…
Great service and lovely people to deal will. Great experience from start to finish
May 11, 2022
Reply from Invictus Energy Group
We love to hear it, thanks Denise!
Brilliant company
Thiss company have worked so hard on insulating pur internal walls, loft and fitting a new cebtral heating system. Special mention to Chris, Keith and Paul the plumbers who have all worked hard on what turned out to be a difficult project
May 4, 2022
Unprompted review
Reply from Invictus Energy Group
Thank you Rachael, really great to hear more positive feedback about the lads. We'll be sure to let them know!
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Customer Service Unequalled!
Customer Service Unequalled!! New Boiler fitted within a couple of days of enquiry.. Extremely professional company… No Hassle…No Mess … No pressure selling.. Very competitive… Each and every person I spoke to from Reception to sales to fitters were pleasant professional and highly knowledgable… most company’s these days Fail on these skills!! Would highly recommend .. you won’t be disappointed.
April 25, 2022
Unprompted review
Reply from Invictus Energy Group
One of the nicest reviews we've ever received, you've summed up exactly what we've been trying to achieve. Thanks Caroline, you've been a pleasure to work for and don't forget to book in your annual service next year!
Great company
Great company, excellent communication right from enquiry. Kept us informed each step of the way. Engineers were friendly, pleasant and knowledgeable. They cleaned up after themselves and just got on with the job. Queries I made during and after were also well attended, excellent customer service throughout. My boiler has been in for some time now and no issues, works perfectly. Highly recommend.
April 20, 2022
Unprompted review
Very good would recommend them good…
Very good would recommend them good overall
April 20, 2022
Unprompted review
Keith Cunmingham came from Invictus…
Keith Cunmingham came from Invictus group, great communication before and after boiler installation. Left place tidy very polite and great with the dog 👍highly recommend.
April 9, 2022
Unprompted review
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Boiler fitted yesterday engineer Came…
Boiler fitted yesterday engineer Came on time very polite, neat and tidy installation.I would highly recommend Keith Cunningham a credit to Invictus Energy Group.
April 5, 2022
Unprompted review
Invictus are a fantastic company to use…
Invictus are a fantastic company to use from the initial quote, the actual work, and the freindly helpful staff in the office
March 21, 2022
Unprompted review
Couldn’t recommend these guys enough!
Absolute fantastic job done in our home for boiler installation by Rob and Keith! Really informative and hardworking. Couldn’t recommend them enough. Thank you so much guys!
March 17, 2022
Unprompted review
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