My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to... See more
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About Invigor Medical
Written by the company
Online wellness services for men and women. We help Men and Women Look, Feel, and Perform better!
Contact info
1030 N Center Pkwy, 99336, Kennewick, United States
- 888-966-4854
- support@invigormedical.com
- invigormedical.com
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Magnificent Maddy
Maddy has helped several times. She and the company are a pleasure to work with getting me sildenafil reorders 🙏🏼👍🏼. Many many Thanks to Maddy. Great help is super hard to find and it’s refreshing that there are still people that have Great Customer Service !
I’ve been ordering from them now for…
I’ve been ordering from them now for several years…And Brooklyn has always notified me when I needed a refill…she let me know that they had a special going on this month so I did another order…Thank you Brooklyn…
My overall experience with Invigor…
My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to correct the error with my address.
Maddy was so great to deal with
Maddy was so great to deal with. Asked all the right questions and made sure I was getting what I needed
Brooklyn has been very helpful with any…
Brooklyn has been very helpful with any needs that arise. I have appreciated her willingness to answer questions and be supportive getting me where I want to go!
Invigor Medical gets it
Invigor Medical gets it. The sensitivity of medical case management and excellence in customer service. Gladys H is a rock star in both of these categories.
Great service
Great service. Fast and efficient. Maddy was very attentive and took good care of my order answering all my questions about Trimix and others.
Maddy has been amazing!
Maddy has been amazing!! I have a crazy schedule but she makes time to get with me and get me straight!! I am so grateful for her so so much!! She is great at what she does and got me squared away! I SO APPRECIATE HER!! 🥰🤩
Satisfied customer
Maddy was excellent in reaching out to me and being very intentional about making sure I get exactly what I needed. She was wonderful!
Outstanding Service and Reliable Quality
This is by far the best service I’ve ever used. The team is incredibly helpful, always prompt, and the product itself is outstanding. Delivery has been reliable and on time, every single time. Truly a five-star experience.
Maddy has been great to work with
Maddy has been great to work with. Very prompt and helpful with any questions and orders. Will continue to use Invigor!
Excellent customer service and product
Maddy has been wonderful every time I've needed to reach out. I have gotten immediate satisfaction on whatever issue I am having. She is helpful, patient and pleasant. This is what customer service should be!
Today I interacted with Maddy
Today I interacted with Maddy. She made very easy to refill my prescription for sildenafil. I am a repeat customer with Invigor. The service I rec'd from Maddy today insures that I will continue to use Invigor.
Maddy was very helpful and made sure it…
Maddy was very helpful and made sure it was clear on which medication, Tirzepatide, that I was needing to be filled and what the price point was before placing the order.

Reply from Invigor Medical
Maddy
Maddy was very helpful and courteous. Answered all my questions and placed order for me quickly Thank you

Reply from Invigor Medical
Mandy was extremely responsive and…
Mandy was extremely responsive and thorough. She made sure she answered all my questions and checked for understanding.

Reply from Invigor Medical
Stronger Trimix Order
I requested another order of Trimix with a stronger formulation than the previous order. I was contacted by Maddy in short order and was very pleased with her professionalism in handling my request.

Reply from Invigor Medical
Incomplete order, refused to make good on it
I spent a good deal of time placing an order with them because they were vague on delivery options to my rural locations where we experience thefts of parcels left unsecured. I made this VERY clear to their rep, and eventually informed them that I was buying and installing a locked parcel box ESPECIALLY for this Invigor delivery. I made this very clear to their rep, Brooklyn, in writing, before my purchase. Part of the delivery by UPS was delivered properly, but the second delivery two days later was left on the side of the county road,in plain view of strangers, and was stolen. They are now refusing to refund or replace, claiming it's my problem with UPS, but THEY are responsible for shipping problems, not me, and UPS won't take a complaint from me, only the sender. They just left me hanging; crappy, never do business with these people.

Reply from Invigor Medical
Refills were followed through on by the company
Maddy was extremely helpful and got my script update done very professionally and efficiently. She was very sweet and understanding. I felt comfortable and taken care of. Thank you Maddy. Invigor found a keeper with hiring you.

Reply from Invigor Medical
Brooklyn needs a HUGE raise!
I dealt with Brooklyn and she made everything simple and easy. She did everything via text and I answered questions in my own timeframe. There was no 20min phone call. I just answered texts when I say they so it was like 0 time used.

Reply from Invigor Medical
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