Invoice Simple Reviews 

362
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 276 reviews, reviewers had a great experience with this company. Customers consistently find the application user-friendly and easy to navigate across various platforms, making tasks like creating, sending, and tracking invoices straightforward. Many appreciate how the app streamlines their business operations and helps them maintain professional interactions with clients. Reviewers also frequently highlight the exceptional customer service, noting that support staff are quick to respond, very helpful, and readily available to assist with any issues. However, a significant number of people expressed dissatisfaction with the pricing structure. Many noted that prices have increased considerably over time, often with features previously included now requiring additional fees or limits on the number of invoices. Some customers also reported unexpected price hikes mid-subscription, leading to frustration and a feeling of being asked to pay more for the same service.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent support that is often... See more

Application

Reviewers highlight positive aspects of the app, finding it super easy to use, navigate, and generate... See more

Payment

Clients share ambiguous opinions on payment, with some expressing satisfaction with the ease and speed of... See more

Price

People report negative experiences with price, with many expressing frustration over significant and frequent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Invoice simple is a great user friendly Invoice app to use across all platforms. However, the prices started off fair and affordable but overtime have become much more expensive including the fact tha... See more

Company replied

Rated 4 out of 5 stars

I enjoy how simple it is to create, send, and track invoices. There is also quick access to see outstanding and owing bills, along with dates sent, due, and overdue. I don't enjoy how all current... See more

Company replied

Rated 4 out of 5 stars

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for... See more

Company replied

Rated 4 out of 5 stars

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another ap... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Send professional invoices from your phone or laptop. The simplest invoicing software you'll ever use. Create your first free invoice today!


Contact info

3.9

Great

TrustScore 4 out of 5

362 reviews

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3.9

All reviews

(362)

291 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great set up super easy use

Great set up super easy use. Customers like it I like it.

November 14, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Rick, we are so glad to hear that your customers like Invoice Simple too. We love being able to make invoicing easier for your business. Thank you for sharing your kind words.

Rated 2 out of 5 stars

I do not comprehend why I should pay a…

I do not comprehend why I should pay a monthly fee and a early fee? I can buy a POS that has a stock managementsystem,give monthly reports and unlimited inv extra

November 14, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there, thank you for taking the time to share your experience. We understand the frustration of our policy changes. We can discuss a more suitable plan for you based on your invoicing needs. Please reach out to support@invoicesimple.com

Rated 5 out of 5 stars
Invoice Simple logo

Reply from Invoice Simple

Hi Cornel, we're glad you found Invoice Simple easy to use. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Invoice Simple is just as advertised

Invoice Simple is just as advertised, SIMPLE.

It's quick and easy to prepare and send your clients professional invoices.

I'm completely satisfied with Invoice Simple and have been for years.

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Thanks Michael! We're happy to hear that our invoice solution has been a simple and efficient tool for your invoicing needs over the years.

Rated 5 out of 5 stars
Invoice Simple logo

Reply from Invoice Simple

Hi Alex, We're happy to hear that you found our app useful for your business. Thank you for your positive feedback; we appreciate it.

Rated 3 out of 5 stars

Good… but

App works as intended. However a 100% price increase out of the blue was pathetic

November 14, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Julian, thank you for taking the time to share your experience. We understand the inconvenience that our recent policy changes may cause to your workflow. We are constantly looking for ways to improve Invoice Simple and provide a variety of plans to match your invoicing need. We would be happy to walk through our plans to find what works best for you; Please reach out to us at suitable plan for you based on your invoicing needs. Please reach out to support@invoicesimple.com.

Rated 4 out of 5 stars

Invoicing

I’m very happy with the accounting software, but I was rather shocked at the increase in price for more invoices. I run a small business which requires many small invoices so this was a big hit for me.

I have been loyal using your software app for many years now so I thought loyalty was to be rewarded.

November 14, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi William, we’re sorry to hear about your concerns regarding the recent price increase and completely understand how this could impact your business. We truly appreciate your loyalty over the years and value your feedback.

Please reach out to support@invoicesimple.com so we can discuss your needs and assist you directly. .

Rated 5 out of 5 stars

Love invoice simple

Love invoice simple. Been using it for 5-6 years now.

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there. We truly appreciate you taking the time to share your experience with Invoice Simple. It brings us joy to know that Invoice Simple has been helpful to you and your business, and we hope to continue working with you. Thank you for being a long-time user of Invoice Simple.

Rated 3 out of 5 stars

We've been with you a long time with no…

We've been with you a long time with no problems until now, we are unable to send invoices unless we upgrade .

October 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi there! Thank you for your feedback and for being a long-time Invoice Simple user. We recognize that the concerns recent policy updates, and we’re committed to improving the app with new features to provide the best value for your plan. Please contact us at support@invoicesimple.com so we can help you find a plan that best suits your needs.

Rated 5 out of 5 stars

I have been using Invoice Simple for over 7 years

I have been using Invoice Simple for over 7 years and I am Very Happy with it, works great (Unless you have no signal) Lol. Other than that a awesome piece of software that I use Daily! Looks good to my customers and keeps track of everything. I couldn't be happier!

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Robert, thank you for your kind words and for being with us for 7 years! We hope to continue working with you.

Rated 5 out of 5 stars

SIMPLY A GREAT INVOICE APP

This invoice app is fantastic for my small cleaning company. Easy to use and very professional looking. I have been using it for years. I love being able to send directly from my phone to clients. Thank you.

November 14, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Joanna, so glad to hear that we’ve been able to help your small business. We aim to be as convenient and accessible as possible. Thanks for taking the time to leave a review.

Rated 4 out of 5 stars

When I initially joined it was free ti…

When I initially joined it was free ti get invoices, then it went from one cost per month, that rate increased monthly and now it's a limit on the number of Invoice monthly. I'm considering another app.

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Mel, thank you for taking the time to provide us with your feedback. We are always looking for ways to invest in more features and functionality to improve your day-to-day invoicing. We would be happy to walk through which plan works best for your needs; please reach out to support@invoicesimple.com

Rated 5 out of 5 stars

Simple, user friendly and less time consuming

Simple, excellent,user friendly and less time consuming
But the tariff is very expensive

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Maphuti, Thank you for sharing your feedback. We offer a variety of pricing options to accommodate different invoicing needs. We hope to continue to help your business grow.

Rated 5 out of 5 stars

Helps me submit professional invoices…

Helps me submit professional invoices and keep track of what has been paid and what is outstanding.

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Jon, we are so happy to hear that Invoice Simple has been able to help your business run smoothly. Thank you for taking the time to leave us your feedback and we hope to continue working with you.

Rated 3 out of 5 stars

Only 15 invoices on my plan now

It’s a good app but of course they’re increasing price and decreasing what you get over time. Editing invoices it okay. Some features are not editable which can be frustrating.

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Brandy, thank you for sharing your feedback. We understand the concerns about our recent policy changes.

Customer Loyalty is a top priority for us. We always try to offer a variety of pricing options so that everyone can find a plan that works best for their business. Please contact support@invoicesimple.com anytime and we can go through which plans are best for your business needs.

Rated 1 out of 5 stars

Invoice simple is great but they have…

Invoice simple is great but they have now whacked the price up to £150 a year which may now have added features but I don't need those and was quite happy how it was.

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

Hi Luke! Thank you for taking the time to share your experience with us. We understand the concerns about our recent policy changes as we are constantly changing and evolving to invest in new features and make invoicing easier and more valuable for you.

Customer Loyalty is a top priority for Invoice Simple; Please reach out anytime at support@invoicesimple.com and we’d be happy to help you find the plan that fits your invoicing needs best.

Rated 5 out of 5 stars

Easy and simple to use

Easy and simple to use. Suits my small business.

November 13, 2025
Invoice Simple logo

Reply from Invoice Simple

We’re glad to hear that Invoice Simple is easy and simple to use. It’s great to know it works well for your small business.

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