All staff were very helpful, smiley,and encouraging, without being in any way "sales" people. Vast range of frames to choose from...with unusual colours/styles! Ordering and collection services ar... See more
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Created with AI, based on recent reviews
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Glasgow, United Kingdom
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Replied to 100% of negative reviews
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The staff were very helpfull, the price was better than anywhere else.
Long wait times were very disappointing, prices are not competitive and frames are not worth the extra effort needed to browse their stores after the opticians
Fabulous service they tracked down a frame that is no longer for sale for me and sent me my new glasses by post
Brilliant, friendly service from the team at the Bruntsfield store in Edinburgh. Needed new glasses quickly and they delivered brilliantly. Would definitely recommend.
I love Iolla glasses!
I have a small face and find it difficult to get nice specs at a reasonable price but not any more. I mentioned to the sales chap (Richmond store) that I had a small face and he produced a box full of different beautiful frames. I am now the proud owner of two pairs of specs that cost £85 each.
One telephone call and I had ordered my vari focal sunglasses. As a previous customer with my prescription still in date it was just a matter of choosing a new frame.
Always brilliant service. Went in for one pair, loved so many I’ve ended up with 2 and a sunglasses.
This was my first experience visiting IOLLA . The moment I walked through the door of the Glasgow city centre store. I got the impression I had found the right place to purchase my new glasses. A beautiful female employee explained the process involved in purchasing my glasses and showed me several frame options before letting me browse the rest of the store . After selecting the frame i liked the most ,I noticed that the young lady was with another customer. I spoke to Lewis who was extremely helpful, continued to assist in my purchase. After my order for varifocals . I returned to the store less than two weeks later to collect them . I can’t praise the staff highly enough for their knowledge and friendliness. IOLLA will be mine and my families provider for eye care in the furniture. 😁
Really helpful, patient staff. Glasses were delivered in good time and have worked a treat! Quality so far is good, and I appreciate the cleaning cloth and case.
Lewis was a great help. Despite me being very indecisive, he was very helpful and patient!
After care service also excellent.
Loved the selection of frames. Plus pricing clearly visible, hence no hidden costs.
Very personable consultation and prompt delivery.
I found the staff very friendly and helpful. the service quick and efficient and the glasses great and at a good price.
Andrew
Very good communications, glasses refurbished with new prescription in good time. Cannot fault the service.
This is my third pair of IOLLA glasses and every experience has been amazing. Two pairs purchased online and one instore, all fabulous. Looking forward to choosing pair number four! Thanks team!
Very professional and helpful staff great range of glasses to choice from
Super range of frames, helpful sales team and superb technical team checking the prescription with my optician before crafting the lenses! Delighted with the whole experience - and very pleased with my first order from IOLLA.
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