IOLLA Reviews 

Lovely staff and amazing price for such great service and glasses!

My experience with IOLLA (1313 Argyle street) was Excellent. I have been shopping at IOLLA for a few years now. The staff are very knowledgeable, professional and friendly. They are always happy to help and nothing is a bother to them. I am very undecided person 😂 but the staff are very patient with me and always advise me what suits me. Thank you ☺️ x

I can't recommned Iolla enough! Great choices of loads of styles to pick from. The service in the Richmond shop was great - very personal and friendly. Both my frames and lens were a fraction of the cost from the high-street Opticians that only stock known designers...of which you pay a HUGE mark-up! Honestly, save your self the trouble...and the £££ and visit Iolla!

When I went to collect the order, the reading glasses were made in sunglasses lenses instead of clear glasses. That all ok, mistakes happen but I was kept waiting for about 15 mins before the supervisor came. And that's where it all went a bit pear shaped. She gave me good news that the glasses can be fixed for me 'free of cost'. It felt like they were doing me a favour which I found very strange. So I said what exactly do you mean and again there was no apology, no appreciation of waiting time, nor that I waited for my glasses, made the effort to back in the store etc. Then I asked when will I get my glasses and she told me that it could be upto 12 days - again no offer to help further. I ended up cancelling my order which is shame since I am a long standing customer of Iolla.

Really straightforward process and pleased with a pair of prescription sunglasses at a good price

Excellent customer service, high quality and great value for money.

Fantastic customer service and speedy service. I personally think it is great that IOLLA does lens thinning at no extra cost. I am tired of being punished for having a stronger prescription! IOLLA makes quality glasses at a fraction of the price of competitors. Will definitely be getting more going forward!

Great value frames, quality lens work and excellent service with responsive aftercare.

Very helpful and knowledgeable staff, not to mention brilliant product, price and quality.
I definitely will buy again!
Ps; please let me know if/when you issue Ramsay in black.
All the best,
Paul.

Great glasses. Found my frames instantly. Love them. Quick and friendly service. 10/10

Love Iolla
I have bought numerous pairs of glasses from Iolla now and have gifted a pair to my son when he visited from Toronto
I just would not buy my glasses from anywhere else
Iolla has variety, value and fabulous customer service/experience
So all I can say is, Thank you iolla

Staff are very friendly and helpful and provide excellent customer service.There is a huge range of glasses to choose from something for everyone at a very reasonable and affordable price

Excellent service and my glasses are better than expected. From order to delivery in 10 days at a fraction of the cost of getting them done at a local optician. Very pleased with product, service and delivery. Highly recommend Iolla.

Fantastic quality prescription glasses. Easy process from start to finish and accurate delivery times.
I won’t be shopping for glasses anywhere else going forward.

The member of staff was very helpful.

Did not try to force me into buying something I really did not want.

Explain
how it all worked with picking the ones I liked, picking the right colour for my tint to go with my glasses.
Told me the price which I was very happy with.
Explained
The next stage measurements put the machine at my face.
Explained.
The size was in the data base so I could just pick another pair and it would be sorted.
Explained
Time scale as I picked them to be posted out.
The whole time the person was patient and well mannered.
I will definitely be going back to pick another pair.
Thank you for making it a good experience.

Truly excellent service. Visited the Manchester store and the process was really easy and actually fun! These guys know what good customer service looks like and consistently deliver. I’ve returned several times.

great from start to finish. staff were lovely, glasses are great.

Was sent the wrong prescription with the glass now nearly a month later still waiting on the glasses

From start to finish, the purchase experience was perfect. I visited the location in Richmond. I got my glasses within two business days. They fit perfect, they are clear and sharp. Favorite pair I've had in ages. Will shop there again.