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Rated 5 out of 5 stars

Couldn’t have been more understanding and helpful. Hope everything gets back on track soon so we can see the results of the tests, but understand your dilemma. Can’t run a lab without delivery,... See more

Company replied

Rated 5 out of 5 stars

Great customer service every time, Katherine calls back always within hours if not sooner. Ask to talk to Lab tech to go over results, Andrei connected me first by email and asked what would be a goo... See more

Rated 5 out of 5 stars

They are great at getting you your results fast and within or before the turn around time. Love the results come in color with picture of product tested. Also results come with a designated qr code on... See more

Rated 5 out of 5 stars

I am very glad i choose ionization labs for my cannabis distillate potency test, they tested for everything i was hoping to see and did it fast which is important to many people. Do not worry when thi... See more

Company details

  1. Laboratory Equipment Supplier
  2. Biochemistry Lab
  3. Chemistry Lab

About Ionization Labs

Written by the company

IONIZATION LABS IN-HOUSE SUPERIOR HEMP POTENCY TESTING SOLUTION

Ionization Labs has packaged the exact same potency testing solution used in our ISO 17025 and TDA accredited CTS Potency Laboratory, and made the entire platform available to clients who wish to deploy robust analytical testing solutions in-house.

  • Bring cannabinoid R&D testing in-house
  • Meets and exceeds USDA guidelines
  • Reduce time with cutting edge software
  • Immediate cost savings: From set-up and ongoing
  • Cann-ID is the only commercially available cloud-based potency testing solution for hemp that can support mass deployment of potency testing at scale

CTS - CANNABINOID TESTING SERVICE / LICENSED HEMP TESTING LAB WITH FASTEST TURNAROUND

  • Guaranteed 24 or 72 Hour Turnaround Times
  • 14 Cannabinoids Testing Solution
  • ISO 17025 Accredited / A2LA Certificate #: 5756.01
  • Texas Department of Agriculture Account #: 2020003
  • Our service offers guaranteed turnaround times on Buds/Flowers/Plants/Biomass, Capsules, Concentrates/Extracts, Distillates, Gummies, Isolates, Nuts, Tinctures, Topicals (roll-on products, lotions, creams, gels, salves), and Vape Oils.

Contact info

4.9

Excellent

TrustScore 5 out of 5

280 reviews

5-star
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Rated 5 out of 5 stars

Couldn’t have been more understanding…

Couldn’t have been more understanding and helpful.

Hope everything gets back on track soon so we can see the results of the tests, but understand your dilemma. Can’t run a lab without delivery, electricity, water, and personnel whose lives are so affected.

Y’all are in our prayers!

February 23, 2021
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Reply from Ionization Labs

Thank you Beverly for the prayers and kind words. It was a whirlwind but we have survived and we are back at with deliveries almost caught up. We appreciate you and your business and we look forward to working with you again.

Thank you,

JT Sprockett
VP of Operations

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Rated 5 out of 5 stars

Excellent Communication

Excellent Communication.
Ionization Labs provides consistent updates during the process and answer questions (no matter how trivial or detailed) in a timely manner. A+

February 18, 2021
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Reply from Ionization Labs

Hi V, we are stoked to have you working with us and we can't thank you enough for your repeated business. Thank you for the feedback.

Thank you,

JT Sprockett

Rated 5 out of 5 stars

You did exactly what you promised to…

You did exactly what you promised to do. Doesn't get better than that.

February 11, 2021
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Reply from Ionization Labs

Thank you Brian for the simple feedback as this is what we live by. We do what we promise. Thank you for business and we look forward to working with you again in the near future.

Thank you,

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Excellent turnaround time

Excellent turnaround time. I also had questions concerning the report. These questions were answered verbally and followed up by an email explaining exactly what was verbally explained. I very much appreciate the professionalism and customer support! I will be utilizing their service again!

February 10, 2021
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Reply from Ionization Labs

Hello JC team, thank you for the feedback and review. We truly appreciate you and your business. We look forward to working with you again in the near future.

Thank you,

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

I thought the ordering explained well

I thought the ordering explained well. Liked the attachments for info to include. Look forward to the results. The staff was very helpful and available for questions.

February 8, 2021
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Reply from Ionization Labs

Thank you Lisa for the review and kind words. We are always here to help so do not ever hesitate to reach out. We look forward to working with you again in the near future. Thank you for your business.

Thank you,

JT Sprockett

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Rated 5 out of 5 stars

Fantastic to deal with and received…

Fantastic to deal with and received results in the timeframe promised!

January 29, 2021
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Reply from Ionization Labs

Hello Ms. Peck, thank you for the kind review and business. We appreciate you and look forward to working with you in the future.

Thank you,

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

A great fast and reliable company!

These guys are great and were very helpful giving detailed instructions on the whole process. I got my results fast, supposed to be a 72 hour test but got my results in 24! Can't wait to use them again!

January 28, 2021
Unprompted review
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Reply from Ionization Labs

Hi Nathan, it is great to hear that you are exceeding your expectations and we look forward to working with you again in the near future. You and your business are much appreciated.

Thank you,

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Everything went real well& the sample…

Everything went real well& the sample was tested in a timely matter. You will be seeing us again this next harvest.

January 18, 2021
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Reply from Ionization Labs

Hi Duane, it is great to hear that all went well and that we have earned your business for the next harvest season. We look forward to working with you in the future. We appreciate you and your business.

Thank you,

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Amazing quick and professional service

Amazing quick and professional service. Very easy steps to follow.

January 15, 2021
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Reply from Ionization Labs

Thank you Angelica for your business and providing feedback. You and your business are much appreciated. We look forward to doing business with you in the future.

Thank you,

JT Sprockett
VP of Operations

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Rated 5 out of 5 stars

2nd 5 star review!

2nd 5 star review!

If you are looking for a lab look no further!

These guys continue to provide me with consistent testing!

I was recently in a bind concerning my recent TDA testing not being done in time due to the Holiday season.. ION stepped right up and came in on new years day to finish our testing.

This is my Lab for Life and should be yours!

THANKS ION TEAM!

January 15, 2021
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Reply from Ionization Labs

Hi Joshua, it has truly been a pleasure working with you and glad we could help during this time. We are always here to help and support you and all of our customers with a white glove support model.

We look forward to working with you in the future.

Thank you,

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Great customer service

Great customer service. Extremely accurate return times.

January 14, 2021
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Reply from Ionization Labs

Thank you Frank for your continued business. You are much appreciated.

Thank you,

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

GOOD.

LOVELY TEAM AND TIME

January 11, 2021
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Reply from Ionization Labs

Thank you Russell for kind words. You and your business are much appreciated.

Thank you,

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Great service

Great service. Easy to work with. Thank you!

January 8, 2021
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Reply from Ionization Labs

Thank you Yanasi Farms. It has been a pleasure working with you all and we appreciate the business.

Thank you,

JT Sprockett
VP of Operations

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Rated 5 out of 5 stars

Great people I had problems getting my…

Great people I had problems getting my payment to go through, I called them and they help me step by step to finish up my payment, got my mailing label and how to send my product in. Thanks Guys. Dawn

January 6, 2021
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Reply from Ionization Labs

Hi Dawn,

Glad we could be of help and thank you for the business. We look forward to future business with you all.

Thank you,

JT Sprockett
VP of Operations

Rated 4 out of 5 stars

Easy online ordering

Easy online ordering. Turn around time as promised. Used once again since this review

December 30, 2020
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Reply from Ionization Labs

Hello and thank you for the kind words. You and your business are greatly appreciated.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Knowledgeable staff, trusted results.

Everyone was courteous and professional as well as knowledgeable. All questions answered in a timely manner and test results that can be trusted. Great people at this company.

December 21, 2020
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Reply from Ionization Labs

Hello Cathedral Mountain Farms, thank you for the kind words and your business. We appreciate you all and your business and we look forward to working with you in the future.

Thank you,

JT Sprockett
VP of Operations

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Rated 5 out of 5 stars

Grateful we came across Ionization…

Grateful we came across Ionization labs. They were extremely responsive from the initial inquiry we made throughout the process. They went above and beyond to answer questions we had and have been very professional to work with. We plan to continue business with Ted, JT, Kevin and their team!

December 17, 2020
Unprompted review
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Reply from Ionization Labs

Hi Mara, it has truly been a pleasure working with you and we look forward to the future business. We appreciate you and your kind words.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Top notch

Top notch. Fast, accurate results!

December 16, 2020
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Reply from Ionization Labs

Thank you John, you rock sir. We appreciate you and your business and the relationship moving forward.

JT Sprockett
VP of Operations

Rated 5 out of 5 stars

Very professional group on time and…

Very professional group on time and great customer service

December 16, 2020
Ionization Labs logo

Reply from Ionization Labs

Thank you Larry for your business and kind words. We appreciate you and your business and we look forward to working with you in the future.

JT Sprockett
VP of Operations

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