Valentina Bachetti was extremely helpful and resolved my problem without any delay. Super Service!
Company replied
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Valentina Bachetti was extremely helpful and resolved my problem without any delay. Super Service!
Company replied
I bought this software for one reason. To use my Onedrive for backup destination. Never got past setting up the connection Azure. API seems to work, but the program comes with an error each time. Guid... See more
Company replied
The Basic version of the app does not provide even facility to create multiple backup sets. This means if the single backup set is corrupted, I will not be able to restore my PC. Secondly, the back... See more
An easy to use robust backup solution. I've used this on PCs and Windows servers and recently needed to use it to restore data from a Windows server. The backup I created was a Windows drive image and... See more
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Via Dalla Chiesa, 63066, Grottammare, Italy
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Valentina Bachetti was extremely helpful and resolved my problem without any delay. Super Service!

Reply from Iperius Backup
Since several years a great product. Good performance. Thanks improving the product.

Reply from Iperius Backup
I have been using Iperius Backup for a number of years and find it easy to use and does what I want it to.
My only problem is when I have to do a new install (Mainly because Windows crashes) it will not give me a new code. It will only let you have 2 goes and then comes up with message "Reached the maximum number of allowed code changes. Contact the Technical suuport"
The first time I did this Iperius wanted me to Purchase a Premium Support Plan at a cost of EUR19. I bought this and was promptly given a new access code.
However Windows crashed yet again and I have made several attempts at getting a new access code to no avail.
There does not appear to be anywhere on their website to access the Premium Support so that looks like a waste of money.
I have asked yet again for a new access code and a request on how to access the Premium Support.
No answer yet!!!!
I bought this software for one reason. To use my Onedrive for backup destination. Never got past setting up the connection Azure. API seems to work, but the program comes with an error each time. Guides are lousy, combination of english text and italian screenshots. Support is only asking trivial questions. Questions the other way are not answered. They wanted extra money for Priority Support to continue. I didn´t want to repeat my mistake so I asked for an refund instead. They never gave me an answer on that, nor have I received any money...... I can confirm, that after their reply I have received my money back. Which earned them a double up on stars.

Reply from Iperius Backup
I bought Iperius Backup at 13:48 in the afternoon, and by 15:40 I had submitted a ticket because I found their product impossible to use. Terrible interface, awful complexity and all I wanted to do was create a backup image of my system. Surely a couple of clicks, right? No.
The 'support' answer was to send three links to their website that I had spent the past two hours poring over. One of the links was in French, which I don't speak. When I change the page language to English... it remains in French. On the same day, I uninstalled the product and asked for a refund three times. I have been ignored each time.
There are planty of other products on the market. Some are free. Find another one and save your money.

Reply from Iperius Backup
I am satisfied with your work and Fast Response.
The agent (Valentina) was her usual prefessional, helpful self, as ever.
Good product been using for years reliable A*
We made the mistake of buying before evaluating it in trial mode. DONT MAKE THE SAME MISTAKE AS US.
Its been at least 4 months now and we have not got a single dam backup to work for what it is advertised to do. even with their "support".
We bought this to backup our office 365 environment. The exchange backup takes 3 weeks and not even for a large environment and doesn't even backup everything and finishes with errors, the OneDrive fails, and the SharePoint backup wont work and sits there for weeks on end!! It is by far the worst software for backups you could waste your money on!!
We have asked for a refund multiple times and the response was for the backup software NEVER working was, its not our fault! All the reviews you see everywhere are obviously false . DO NOT BUY THIS SOFTWARE! SAVE YOUR MONEY

Reply from Iperius Backup
I needed a simple disk and NAS backup utility for my work PC. After a lot of research I settled on Iperius. I use it to create backups to a second HDD, and it saves them in easily-accessible formats. Fortunately I have not needed it yet, but it seems to be everything I needed, for a good price.

Reply from Iperius Backup
I'm a private person and use Iperius advanced db for backup on tape.
It reliable but don't spann tapes, when I did backup of windows partition it took 11 hours then quit because the tape was full, the software didn't ask for next tape like Acronis do.
I think, that Iperius is a nice Software, the price is good.
I try the many options, but the result was not what i expected. The daily backup job took to long ..., the same applies to password protection.
(Sorry for my bad english, I am a german ...)
Iperius Backup ist einfach zu bedienen, sauber und übersichtlich im Ablauf, und sehr genau in den Protokoll-Meldungen.
Iperius Backup is easy to use, clean and clear in its process, and very accurate in its log messages.
An easy to use robust backup solution. I've used this on PCs and Windows servers and recently needed to use it to restore data from a Windows server. The backup I created was a Windows drive image and I thought I'd need to use a Windows boot drive to get the data recovered, however I simply used Iperius to extract the data from the backup image created which saved a huge amount of time. The product caters for lots of different backup types and can run as a Windows service enabling a hands off backup solution. Highly recommended.
I paid over £30 for a 'perpetual; licence'. Except it's not.
I quite legitimately deleted the software from an old PC and tried to install it on a brand new PC.
It wouldn't validate. When I complained I was told that to change machine I would have to take out a monthly subscription to customer support.
To call the licence I bought 'perpetual' is, frankly, fraud.
I urge you to have nothing to do with this cowboy company.
The Basic version of the app does not provide even facility to create multiple backup sets.
This means if the single backup set is corrupted, I will not be able to restore my PC.
Secondly, the backup process is unreliable and fails often with cryptic error messages.
Lastly, the app backup size is greater than the actual size of data on the disk being backed up.
I own a legitimate, fully paid Iperius Backup license, yet using the software has become sheer torture.
The “Change License / Deactivate” option has been completely removed; every minor hardware change or test installation requires hours of waiting for email approval.
I only wanted to perform a few test installations before permanently deploying the software on my production server.
Yet support repeatedly tells me “the license is valid for a single installation,” making even this simple and reasonable request nearly impossible.
Temporary tests or short-term use are slowed to a crawl by the manual email process, completely paralyzing professional workflows.
It is unacceptable that a paid license behaves like a trial version.
This licensing policy makes using the software almost impossible in practice.
Technically, the software works, but the license system is a complete disaster for professional users.
Until Iperius changes this approach, I cannot recommend this software for any serious IT environment.

Reply from Iperius Backup
They're thieves. I paid 99 euros and didn't use the software because I accidentally emailed them, and they didn't reverse the transaction. The software is bad, the connections are slow, the video quality is terrible, and they also steal.

Reply from Iperius Backup
I have several instances of this software and have been using it for some time. One is the free version, and it does just what I want. The tape versions also work fine for my needs. - Maybe not as fast as I'd like, but that is partially the tape drive's fault.
On the few occasions that I have contacted support they have responded and sorted my problem out.
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