Valentina Bachetti was extremely helpful and resolved my problem without any delay. Super Service!
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See what reviewers are saying
I bought this software for one reason. To use my Onedrive for backup destination. Never got past setting up the connection Azure. API seems to work, but the program comes with an error each time. Guid... See more
Company replied
The Basic version of the app does not provide even facility to create multiple backup sets. This means if the single backup set is corrupted, I will not be able to restore my PC. Secondly, the back... See more
An easy to use robust backup solution. I've used this on PCs and Windows servers and recently needed to use it to restore data from a Windows server. The backup I created was a Windows drive image and... See more
Company details
About Iperius Backup
Written by the company
Iperius Backup is a comprehensive data protection software designed specifically for Windows systems. It offers users a reliable and efficient solution to safeguard their vital files and folders, ensuring availability and quick recovery in the event of data loss or system failures.
With Iperius Backup, users can create both full and incremental backups, allowing them to choose the backup strategy that best suits their needs. The software supports various storage destinations, including local and external hard drives, network drives, FTP servers, and popular cloud storage services like Google Drive, OneDrive, Amazon S3 and Dropbox.
Beyond file and folder backups, Iperius Backup provides advanced features such as disk imaging, system recovery, and synchronization options , empowering users with a comprehensive toolkit to protect their data effectively. It also includes convenient features like backup scheduling, email notifications, and AES encryption, ensuring secure storage and authorized access to data.
Iperius Backup offers an exceptional value proposition with its cost-effective perpetual license. Users can create an unlimited number of backup jobs with just one license, enabling them to efficiently safeguard their data without constraints. Whether backing up to FTP, cloud storage, or any other mass storage device, Iperius Backup offers versatile options to meet diverse backup needs.
Contact info
Via Dalla Chiesa, 63066, Grottammare, Italy
- info@iperiusbackup.com
- www.iperiusbackup.com
3.6
Average
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 week
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Unreliable software. Don't waste money on paid version!
Software is full of bugs and flaws
It get's stuck during backup very often. Application does not have any retry mechanisms. You will not be notified about it even when you configure the maximum backup duration.
What you configure is not what is does. Having full + incremental backup does not really works as intended (or at least how it works in other software)
Most of the errors and logs are in Italian language not matter what you choose in interface.
Interface is very confusing. There are redundant backup options and it's not clear which one is leading. Take for example Hyper-V backup configuration. All settings are in the backup mode, but other settings in the main job are not really working correctly or applied at all.
Manual and guides are outdated and in most cases does not reflect latest version.
Backups speed is very sloooooow. If you have few GB it is fine. If you plan to backup more than 1TB don't use this tool. You will never get full speed of what your servers/storage can handle.
Support is useless. They will blame you and make excuses that also other "big players" make mistakes.
If you open a support ticket, it will be automatically closed after 10 days, even if it is waiting for their response!
if you get any problem with backup, support will tell you to run only one backup at a time "because if you run 2 jobs in parallel, unpredictable issues can occur"
If you send diagnostic logs, you can't review what they collect because archive is password protected. Support refuses to give you the archive password to review the data.
For few support cases they were asking for full server access without any reasonable explanation what they will do there. Tried to have TeamViewer or Anydesk session so that I spectate/record their work but they refused.
No refunds! Just don't ask for your money, you will not get it back.
I agree with all points mentioned in the review of "nikkitap".
In short: not for professional production use! Make yourself a favor, just pay bit more and go with another software which works properly.
March 28, 2024
Unprompted review
Reply from Iperius Backup
We acknowledge the issues you’ve raised with Iperius Backup and want to clarify the steps we’ve taken to address your concerns. Our team has made every effort to resolve the problems you encountered, including offering a pre-release version of our software tailored to address the specific challenges highlighted.
Additionally, we proposed a remote connection using Iperius Remote to provide direct assistance and expedite the resolution process. Unfortunately, this offer was not accepted. We believe that this step could significantly contribute to resolving the concerns efficiently.
We remain dedicated to supporting our users and ensuring the reliability of our software.
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The paid-for version needs improvement.
The paid-for version needs improvement.
It's great, when it works, which it does solidly to on-site storage, but it fails far too frequently when backing up to Microsoft OneDrive for Business, and when it does, it provides no message about the error or the exception.
Support used to be rapid and thorough; my recent experience is that it is poor, verging on the absent: I have been told that Iperius has trouble with dots in folder names - which is completely permitted by all sources. I was also told "The only thing I can suppose is a permission issue." which is only one better than "Have you tried switching it off and back on again?"
If you're OK with the limitations of the free version, then it is worth every penny; my recent experiences of Iperius's support's reaction to unmessaged failures leads me to say that it does not qualify as a robust backup solution for businesses.
September 28, 2022
Unprompted review
Brilliant program
I am using the free version to back up to an USB stick.
It's brilliant and very easy to use
February 1, 2019
Unprompted review
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