iPhix Tech NI - Belfast Reviews 79

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, expertise, and friendly demeanor, often highlighting specific individuals for their exceptional service. People frequently mention the excellent and professional service received, appreciating the quick turnaround times for repairs and the fair pricing. Consumers are also very satisfied with the quality of the products and repairs, noting that their devices are returned in top condition and function as expected. The efficiency of the service is a recurring theme, with many customers impressed by how quickly their issues are resolved, often within a very short timeframe. Reviewers also appreciate the clear explanations provided regarding necessary repairs and costs, as well as the valuable advice offered by the knowledgeable staff.

What people talk about most

Service

Customers consistently report positive experiences with the service, highlighting its efficiency and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the repair services,... See more

Price

Clients share positive opinions on price, consistently finding the services very reasonably priced. Many... See more

Technology

Reviewers mention positive feedback about technology. Customers consistently praise the efficient and... See more

Based on these reviews

Rated 5 out of 5 stars

Called in on Sunday to Iphix for advice on buying a new phone. Shane gave us very practical advice on the different new phones available in their shop in Castle St. We called back on Monday and chose... See more

Company replied

Rated 5 out of 5 stars

Big shout out to Lee who sorted out my faulty charging port which had water damage and possibly also reallocated some internal storage ram as my phone is running smoother and the charge is lasting lon... See more

Company replied

Rated 5 out of 5 stars

I don’t normally leave reviews but I felt that the service I received at the I Phix Lisburn store deserved one. I had nothing but a 100% professional and courteous service from Zak. Following an accid... See more

Company replied

Rated 5 out of 5 stars

Once again me and my wife travelled from Donegal to Iphix Castle Street Belfast this our fourth visit over the past 18 months with different repairs. And was received like old freinds all the staf... See more

Company replied


Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Mobile Phone Repair Shop

Written by the company

iPhix Tech NI – Northern Ireland’s Trusted Repair Specialists At iPhix Tech NI, we are dedicated to providing exceptional device repair services combined with a personal touch that has earned the trust of our community. With over 300,000 successful repairs and a 4.9-star rating from thousands of reviews on Google and Facebook, our family-run business proudly serves Belfast and Lisburn. We take great pride in our work and strive for excellence in every repair, ensuring your device is restored to its optimal condition. Our team of expert technicians is highly skilled in repairing all major makes and models, including iPhones, Samsung, Huawei, Oppo, and more. As Apple specialists, we excel in repairing iPhones, iPads, iMacs, and MacBooks. We offer comprehensive services such as screen and battery replacements, charge port cleaning, and data recovery, all backed by our lifetime warranty and no-fix, no-fee promise. This commitment to quality ensures your complete peace of mind. Visit our conveniently located service centres at 89 Castle Street, Belfast, or 68 Bow Street, Lisburn, open seven days a week. Contact us today at 028 9562 2265 or email marketing@iphixni.com to experience the outstanding service that sets us apart. We always exceed our valued customers’ expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

79 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Went in expecting that port on iPad…

Went in expecting that port on iPad would need replaced and an expensive job. But Shane removed a broken bit that was jammed in the space and fixed it within 30 seconds. I had tried for a few weeks without success. Cost zero customer experience brilliant and would definitely recommend

April 3, 2026
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi there,

That’s a great result! Those small bits stuck in ports can be a nightmare, so fair play for sticking with it. Glad Shane was able to get it sorted so quickly—and even better it saved you a bigger repair.

Really appreciate the recommendation!

iPhix Tech NI.

Rated 5 out of 5 stars

Two really friendly Fellas

Two really friendly Fellas, very helpful. Got a new battery fitted in mobile phone several weeks ago. Brilliant job. Very professional 👏

February 2, 2026
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Reply from iPhix Tech NI - Belfast

Hi there, thank you so much for the lovely review! We’re delighted to hear you were happy with the new battery replacement and found the team friendly and professional. Your kind words are really appreciated. 👏

iPhix Tech NI.

Rated 5 out of 5 stars

Thanks to Zack in iPhix Lisburn for…

Thanks to Zack in iPhix Lisburn for fixing my phone.
It needed a new battery, phone repaired in under an hour.
Great service, good price as well.

February 23, 2026
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Reply from iPhix Tech NI - Belfast

Thanks Gary! Glad Zak could help, and we appreciate the 5 star review!

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Rated 5 out of 5 stars

Top class service and the team are very…

Top class service and the team are very patient when trying to sort your phone issues. Highly recommend and would not go anywhere else

January 31, 2026
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Reply from iPhix Tech NI - Belfast

Hi there, thank you so much for the fantastic review! We’re delighted to hear you received top-class service and found the team patient and helpful. Your recommendation really means a lot to us — thanks again for choosing iPhix Tech NI.

Rated 5 out of 5 stars

Super friendly and efficient service

Super friendly and efficient service, I had a major issue with my phone and was dreading getting the phone repaired as I am not very tech savy, however my phone was fixed within 20 mins, so many thanks to Joe for all your help

February 9, 2026
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi there, thank you so much for the lovely review! We’re delighted Joe was able to get your phone sorted so quickly and put you at ease throughout the process. It’s great to hear the service was friendly and efficient. Thanks again for choosing iPhix Tech NI.

Rated 5 out of 5 stars

Great Service

Once again me and my wife travelled from Donegal to Iphix Castle Street Belfast this our fourth visit over the past 18 months with different repairs. And was received like old freinds all the staff engaged with us always making us feel so Welcome we leave our repair with them on this occasion it was two items go shopping and call back later to pick them up. We have phone repair shops here at home but the customer service the total
engagement with all the team and most of all the repair quality that we recieve each and every vist.
The wife loves the new phone purchased this visit
Travelling this distance for a repair is proof in its self how good the service is

January 16, 2026
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi there, thank you so much for the wonderful review and for continuing to make the journey from Donegal to visit us — it genuinely means a lot to the whole team. We’re delighted you and your wife always feel so welcome and that you’re happy with the service, repairs, and your new phone. Your continued trust and support over the past 18 months really says everything. Thanks again for choosing iPhix Tech NI — we look forward to seeing you both again.

Rated 5 out of 5 stars

“By far the best advice”

Called in on Sunday to Iphix for advice on buying a new phone. Shane gave us very practical advice on the different new phones available in their shop in Castle St. We called back on Monday and chose a A26 5G. Shane seamlessly transferred the data from our phone to the new phone. The whole experience went very smoothly as we were anxious about losing files from our old phone. Thanks to Shane for his patience with two pensioners and sharing his knowledge and expertise in language we could understand. Happy New Year. Jim, Belfast

December 29, 2025
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Reply from iPhix Tech NI - Belfast

Hi Jim, thank you so much for the wonderful review and for sharing your experience. We’re delighted Shane was able to give clear, practical advice and help you choose the right phone with confidence. It’s great to hear everything transferred smoothly and that the process put your minds at ease — that’s exactly what we aim for.

Thank you for your kind words, and we wish you a very Happy New Year too.

iPhix Tech NI.

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Rated 5 out of 5 stars

iPhix Lisburn. 100% recommend

Zack at iPhix in Lisburn fixed an iPhone for us super fast with no charge - it being a simple solve (but something we could not figure out ourselves). Much appreciated customer service. 100% recommend iPhix - have used for previous phone repairs and buying reconditioned.

December 11, 2025
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Reply from iPhix Tech NI - Belfast

Hi there, thank you so much for the fantastic review! We’re delighted Zak in our Lisburn store was able to get your iPhone sorted so quickly. It really means a lot that you continue to choose us for repairs and reconditioned phones. Thanks a million for the 100% recommendation — it’s hugely appreciated.

iPhix Tech NI.

Rated 5 out of 5 stars

Lovely service

Lovely service, Shane in particular was very friendly and gave amazing service ! 10/10

December 11, 2025
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi there, thank you so much for the lovely review! We’re delighted to hear Shane looked after you so well and provided amazing service. Thanks a million for the 10/10 — it’s really appreciated.

iPhix Tech NI.

Rated 5 out of 5 stars

Xbox repair

I have used Iphix now quite a few times for various repairs on phones and IPads . At the weekend, I took my son’s broken Xbox down to Iphix Lisburn and Zak got the repair sorted. The fan had completely broken off inside. They provided a fantastic service, explained exactly what was needed and what the cost would be from the outset. It was repaired extremely quickly, even though the replacement part needed ordered in. I would absolutely recommend Iphix for console repairs for a speedy and professional service. I have a very happy little boy, now he can get back to his gaming. Thanks guys!

December 10, 2025
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi there, thank you so much for the fantastic review! We’re delighted Zak was able to get your son’s Xbox sorted and have him back gaming again. It’s great to hear everything was clearly explained from the outset and that you were happy with the speed and service, even with parts needing ordered in.

We really appreciate your continued trust in iPhix Tech NI and the recommendation — it means a lot to the whole team.

iPhix Tech NI.

Rated 5 out of 5 stars

Needed a spare part for a break light…

Needed a spare part for a break light ended up they were able to reuse part of the old light helped me out no charge top service

December 10, 2025
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Reply from iPhix Tech NI - Belfast

Hi there, thank you so much for the great review! We’re delighted we could help by reusing the existing part and getting you sorted without any charge. Thanks for your kind words about the service — it’s really appreciated.

iPhix Tech NI.

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Rated 5 out of 5 stars

Nathan and his colleague had a…

Nathan and his colleague had a brilliant customer service attitude, fixed my phone within an hour and left me with a great customer experience and a perfectly repaired phone.

December 2, 2025
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi Paul,

Thank you so much for taking the time to share your experience we really appreciate it. I’m delighted to hear that Nathan and his colleague looked after you so well. Friendly, genuine customer service is something we really pride ourselves on, so knowing the team made you feel welcome and supported means a lot.

Getting your phone repaired within the hour and handed back in perfect working order is exactly the type of efficient, high-quality service we aim to deliver every day across our Belfast and Lisburn stores. It’s brilliant to hear the whole experience felt smooth and positive from start to finish.

If you ever need anything else repairs, accessories, advice or even just a quick check-up feel free to call in or drop us a message anytime. We’re always here to help keep your tech running perfectly.

Thanks,
Stewart.
iPhix Tech NI

Rated 5 out of 5 stars

Iphix diagnosed my phones problem very…

Iphix diagnosed my phones problem very quickly and had it back to me very quickly.Top job.Thanks Lee

November 27, 2025
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Reply from iPhix Tech NI - Belfast

Hi Colm,
Thank you so much for taking the time to leave such a great review, we really appreciate it. I’m delighted to hear we were able to diagnose the issue with your phone so quickly and get it back into your hands without any delay. Fast, accurate repairs are something we take a lot of pride in, especially when customers rely on their phones every day.

Lee will be absolutely chuffed to hear your feedback. He’s brilliant at getting to the bottom of problems fast and making sure everything is fixed properly before it leaves the bench. Knowing you were happy with the service and the result really does mean a lot to him and the whole team.

If you ever need anything else — repairs, accessories, advice or even just a quick check to make sure everything’s running smoothly — feel free to pop into our Belfast or Lisburn store or drop us a message anytime. We’re always here to help.

Thanks,
iPhix Tech NI

Rated 5 out of 5 stars

Excellent service

Left my phone with Lee came back an hour later and my phone was fixed and fully working again. Highly recommend

November 27, 2025
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi Aisiling,
Thank you so much for taking the time to leave such a lovely review — we really appreciate it. I’m delighted to hear Lee was able to get your phone fully repaired within the hour. That quick, reliable turnaround is exactly what we aim for, especially when someone needs their device back the same day.

Lee will be chuffed to hear your feedback. He’s incredibly skilled and takes great care with every repair, so knowing you walked away with your phone working perfectly again will genuinely mean a lot to him and the whole team.

Your recommendation really means a lot to us as a local Belfast and Lisburn business. If you ever need anything else — another repair, accessories, advice or even just a quick check-up — feel free to call in or drop us a message anytime. We’re always here to help keep your tech running smoothly.

Thanks,
iPhix Tech NI

Rated 5 out of 5 stars

Staff were very helpful and…

Staff were very helpful and accommodating. Extra thanks to Tom, who fixed my laptop. Thank You IPhix!

November 24, 2025
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi Hope,

Thank you so much for taking the time to leave such a lovely review we really appreciate it. I’m delighted to hear you found the staff helpful and accommodating from the moment you called in. Creating a friendly, supportive atmosphere is something we take a lot of pride in across both our Belfast and Lisburn stores, so it’s great to know that came through in your experience.

A big thank you as well for mentioning Tom. He’ll be absolutely chuffed to hear your feedback. He puts a huge amount of care and attention into every laptop repair, and he’s always determined to make sure customers walk away with a device that’s working exactly the way it should. Knowing that his work made such a difference for you really means a lot.

If you ever need anything else whether it’s another repair, some advice, upgrades or even just a quick check to make sure everything is running smoothly feel free to pop in or drop us a message anytime. We’re always here to help and keep your tech in perfect working order.

Thanks,
Stewart.
iPhix Tech NI

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Rated 5 out of 5 stars

Amazing service they get things done…

Amazing service they get things done rapid fast like for example i left my phone in to get a screen replaced and they took half an hour unlike other shops where they said it would take 3 hours and I was having problems with my charging port and a guy called Lee had it sorted in less than a minute so probably the best phone shop ive been to so far.

November 24, 2025
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi Dylan.

Thank you so much for taking the time to leave such an incredible review we really appreciate it. I’m delighted to hear you had such a smooth and speedy experience with us. Getting your phone screen replaced in just half an hour is exactly the kind of rapid turnaround we aim for, especially when other shops are quoting hours. We know people rely on their phones constantly, so keeping you waiting as little as possible is a big priority for us.

It’s brilliant to hear Lee was able to sort your charging port issue in under a minute as well. He has a fantastic eye for quick diagnostics and a real talent for spotting simple fixes that save customers both time and stress. Little issues like that can feel like a big problem until someone with the right experience takes a look and Lee is definitely the man for that job.

Hearing that we’re the best phone shop you’ve been to so far really means a lot, especially to a local business like ours in Belfast and Lisburn. We work hard to deliver honest pricing, fast repairs and friendly service for every customer who walks through our doors, so your feedback genuinely makes a difference.

If you ever need anything else another repair, accessories, advice, or just a quick check to make sure everything’s running smoothly feel free to drop in or send us a message anytime. We’re always here to help and keep your tech in top shape.

Thanks,
Stewart.
iPhix Tech NI

Rated 5 out of 5 stars

Third time using iPhix

Third time using iPhix, and once again impeccable quality of work, customer service, turn-around time, and value for money. I made the mistake of using an alternative repair company to replace my battery, which turned out to be a cheap knock off. IPhix use genuine Samsung batteries, and now my phone is back in tip top condition.

November 22, 2025
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi Conor,

Thank you so much for taking the time to leave such an outstanding review we genuinely appreciate it. It means a lot to hear that this is your third time choosing iPhix, and that every visit has delivered the same high standard of quality, customer service and quick turnaround. Consistency is something we work incredibly hard on, so your feedback really does reinforce why we do things the way we do.

I’m really glad we were able to get your phone back into top condition after the issue with the previous battery replacement. Unfortunately, a lot of repair shops cut corners with cheap, low-quality parts, and it can cause all sorts of problems reduced battery life, overheating, even potential long-term damage. We only use genuine Samsung batteries in our Belfast and Lisburn stores, and it’s great to hear you noticed the difference right away. Getting your device running the way it should is always our number one priority.

Your loyalty and trust mean a huge amount to us as a local business. Recommendations and return customers are what keep shops like ours going, and we’re genuinely grateful every time someone walks back through the door. If you ever need anything else another repair, accessories, advice, or just a quick device check feel free to drop in or send us a message anytime. We’re always here to help and keep your tech performing at its best.

Thanks,
Stewart.
iPhix Tech NI

Rated 5 out of 5 stars

Had a pc bios firmware problem

Had a pc bios firmware problem , brought it down to Tom at iphix and he fixed it straight away they also put my pc together a few months back , really good service and nice friendly staff, recommended

November 18, 2025
Unprompted review
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Reply from iPhix Tech NI - Belfast

Hi Corey,

Thanks so much for taking the time to leave such a detailed and encouraging review we really appreciate it. I’m delighted to hear that Tom was able to get your BIOS firmware issue sorted straight away. Problems like that can be a real headache, so it’s great to know we were able to get you back up and running without any delay.

It’s also brilliant to hear you’ve trusted us with building your PC a few months back. Custom builds are something the team genuinely enjoys working on, and hearing that everything’s been running smoothly since is exactly the kind of feedback that makes the effort worthwhile.

Your kind words about the service and the friendly atmosphere mean a lot to us. We take real pride in creating a place where customers feel welcome, supported, and confident their tech is in safe hands. Recommendations like yours make a huge difference to a local business like ours, so thank you again.

Anytime you need help upgrades, repairs, advice, or even future PC builds just pop into our Belfast or Lisburn store or drop us a message. We’ll always be happy to help.

Thanks,
Stewart.
iPhix Tech NI

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