IPPO JAPAN WATCH Reviews 398

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality and authenticity, often noting that items arrive in perfect condition, new, and as described. Many consumers appreciate the competitive pricing, finding that the company offers the best value compared to other retailers. The delivery service is frequently commended for its speed and efficiency, with many orders arriving sooner than expected, even for international shipments. However, some customers also noted issues with the ordering process, experiencing significant delays in shipping or receiving notifications that items were out of stock after placing an order. A few reviewers mentioned issues related to duties or tariffs, and some encountered difficulties with the delivery company, such as packages being left unattended or problems with customs clearance forms.

What people talk about most

Product

Consumers generally express satisfaction with the products received, often highlighting their new and... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent condition of... See more

Price

Customers had positive experiences with price, often finding competitive deals and great value for watches... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the flawless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Some months ago, I purchased the cream dial Seiko 5 Sports SBSA227 from IPPO JAPAN WATCH via Chrono24 and had a positive experience. Because of that, I decided to gift my brother the black version,... See more

Rated 5 out of 5 stars

I was a bit skeptical at first. Communication via WhatsApp tend to be bound with delayed anticipation. Overall their price was reasonable. Just expect to incur import fees and charges as soon as your... See more

Rated 5 out of 5 stars

I wanted the Casio G-Shock GW-9501KJ-8JR, which is a limited edition only available in Japan. Ippo japan Watch had the best price so I choose them. The package was shipped the following day after... See more

Rated 5 out of 5 stars

Was hesitant to order from Japan to US. Did some research for reassurance. Got an awesome Seiko, that's not sold in the US, at an amazing price, even after shipping and duties. Took about a week altog... See more


Company details

  1. #26 of 46 best companies in Watch Store

Information provided by various external sources

We are a company that operate watch in Japan, mainly including the Casio, Citizen, Seiko, and a series of Japanese brand watch.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

398 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

First purchase from Japan went well

First purchase from Japan went well, however over the holiday, communications were naturally delayed. I don’t believe that was indicated on the website, but other than that, everything was very good to include the excellent packaging and brand new Oceanus watch. I would purchase from them again, but be aware of any tariffs, extra taxes, etc. That took me off-guard during the delivery process.

January 6, 2026
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Rated 5 out of 5 stars

SEIKO 5 Sports SBSA225

Some months ago, I purchased the cream dial Seiko 5 Sports SBSA227 from IPPO JAPAN WATCH via Chrono24 and had a positive experience. Because of that, I decided to gift my brother the black version, the SBSA225, which I bought directly from their website.
Shipping took a little over a week to dispatch, but once sent, everything went smoothly. The watch traveled quickly from Japan to Europe, and after paying customs fees it arrived well protected in a simple but nice Seiko-branded box. The watch was well adjusted, and both my brother and I were very pleased.
Communication was good, and after a few reminders, here’s my review. Cheers! 🙂

December 9, 2025
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Rated 4 out of 5 stars

First time User

First time User - Not 5 Stars because there it too many Unknowns on the final cost of the item and the delay on order fulfillment is something I'm not used to.
The Items received are all in good condition and worth waiting for.

December 10, 2025
Rated 5 out of 5 stars

Would recommend

All around happy with my purchase and their service. My order was shipped within 48hrs and thanks to DHL Express arrived within another couple of days. Would recommend, and buy again.

December 9, 2025
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Rated 1 out of 5 stars

sent a defective sbpy165

our orders took more than 2 weeks and ended up receiving a defective SBPY165. order placed nov. 24, received dec. 10. the crown was not working properly even we already put it on sunlight for hours. i had to check with seiko service center here in megamall here in PH and the technician said that the seller have sent me defective watch. we did not opt to send the watch back since it will take some time again and need to pay for customs again

December 9, 2025
Rated 2 out of 5 stars

IPPO unfortunately chose DHL as their shipper

IPPO chose DHL as their shipper. DHL keeps messaging me, telling me they need further information from me, but they don't tell me what information they need. Their website doesn't provide a way to supply further information on the shipment, and when I talk to someone on the phone at DHL, THEY can't tell me what information is missing. I opened a case with PayPal because the item I purchased is in limbo, but IPPO wants me to close my case with PayPal, saying that the item can't ship to me with a PayPal case dispute. I can't close the case because PayPal won't let me open a case on this purchase again, if I don't receive the item. UPDATE: I did receive the watch, but the problem was DHL, who do everything they can to avoid human interaction with you. In the end, it took DHL almost SIX days to finally let me know that I needed to upload some sort of watch description file, to aid in customs review. I did my best, but they rejected my file. Another day lost. After that, another email from DHL mentioned a clocks/watches form for customs, BUT THEY DIDN'T OFFER A LINK TO IT! I had to do a web search of my own, to find that DHL does indeed have their own U.S. customs clearance form for clocks and watches. I downloaded that form (which DHL never sent me a link to), filled out, and uploaded to DHL. Watch cleared customs the next day. Now I must dispute 'bonded storage' fee from DHL, due to their inability to communicate quickly and in a helpful manner.

December 14, 2025
Rated 5 out of 5 stars

Excellent watch

Excellent watch. Quick shipping. My partner was thrilled by his bday gift. Highly recommend seller.

July 11, 2025
Rated 5 out of 5 stars

Recommendation

Watches as described, fast and well packed shipping to Germany with DHL. I recommend this seller!

December 3, 2025
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Rated 3 out of 5 stars

I didn’t like the fact that I had to…

I didn’t like the fact that i had to pay an additional 41.00 for import fees which isn’t there fault but they could have warned me it could be as much on a 112.00 purchase plus the 46.00 shipping they charge. I thought the 46.00 shipping covered everything.

December 3, 2025
Rated 5 out of 5 stars

Loved how smooth the order process was

Loved how smooth the order process was! First time I purchased from overseas and prices were very reasonable. I ended up purchasing two watches from them! I highly recommend them and I will purchase from then on the future.

December 3, 2025

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