IQ Academy Reviews 

413
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were unhappy with their experience overall. Many people reported feeling that initial low prices were not clearly communicated, leading to significantly higher, unexpected amounts. Customers frequently discovered they were enrolled in recurring subscriptions, with concerns about the clarity of disclosure or consent. This led to numerous unexpected deductions from their bank accounts, causing frustration and financial distress. Reviewers often described the website's practices as unclear, with terms and conditions not being transparently presented. Many people also faced significant challenges when attempting to obtain refunds for these unexpected charges.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over unexpected charges and... See more

Price

People report negative experiences with price, often citing unexpected and hidden charges after an initial... See more

Subscription

Users describe negative interactions with subscription, with many reporting being unknowingly enrolled in... See more

Website

Reviewers express strong dissatisfaction with the website, with many finding its practices questionable.... See more

Refund

Customers had negative experiences with refunds, with many demanding their money back for unauthorized... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Test was fun, interface was great, took one star off because I was told it’d be free and turned out to be 1.95€ instead. Still, the email i received immediately after payment made it clear it was a su... See more

Rated 1 out of 5 stars

I hope you, an online customer like me, read this message before going to IQ Academy. This website is a complete scam. They make it seem like you’re only paying £0.39 to get your results, but then,... See more

Rated 1 out of 5 stars

Scammed out of £39.99. They tell you they're only charging you £0.49 then they rip you off. The test doesn't even constitute any offical indication of your IQ, which can only be ascertained by a psych... See more

Rated 1 out of 5 stars

Avoid. The site is a scam. My child used credit card details which were logged on Google Chrome to pay for an IQ test. Soon after, I discover that she had unknowingly "subscribed" to a costly annual s... See more


Company details

  1. Educational Testing Service

Written by the company

IQ Academy is a fun and easy-to-use platform that helps you understand and improve your brainpower 🧠✨ We focus on essential skills like logical thinking, pattern recognition, spatial reasoning, and attention to detail. Our Mensa-style IQ test takes less than 10 minutes ⏱️ and gives you a quick, reliable snapshot of your cognitive strengths. Once you’re done, you’ll receive a clear, detailed results report along with an official IQ certificate 📄🎓 Loved by thousands of users worldwide 🌍, IQ Academy also offers personalized brain-training exercises to help you sharpen your mind over time. Many users notice clearer thinking and real improvements in their cognitive skills 💡🚀 Whether you’re curious about your IQ, working on personal growth, or preparing for exams 📚, IQ Academy makes it easy to track your progress and build lasting mental fitness. Start your journey to sharper thinking today — your brain will thank you! 😊


Contact info

2.6

Poor

TrustScore 2.5 out of 5

413 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 44% of negative reviews

Typically replies within 2 weeks

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2.6

All reviews

(413)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

scam

scam, you should cancel membership in 48h or you gonna pay 46€

July 3, 2025
Unprompted review
IQ Academy logo

Reply from IQ Academy

Hi Krishna,

We’re sorry to hear you feel this way. To clarify, our membership terms — including pricing and cancellation periods — are clearly stated on our website and during checkout. The amount you mentioned (€46) does not match any of our official pricing plans.

We encourage you to reach out to our support team at support@iq-academy.org, so we can investigate further and assist you promptly.

Kind regards,
The IQ Academy Team

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Rated 1 out of 5 stars

Scam

They are making you to make an IQ then asking you to charge

July 4, 2025
Unprompted review
IQ Academy logo

Reply from IQ Academy

Dear Nick,

We couldn’t find any account under your name in our system. We also reached out via Trustpilot to request more information so we could assist you directly, but unfortunately, we didn’t receive a response.

To clarify, users must agree to the pricing and 48-hour trial terms before completing their purchase. These terms are clearly shown on our home page, pricing page, and checkout page. A confirmation email is also sent immediately after registration outlining all the details.

You are free to cancel at any time for any reason during the trial or subscription period. If you believe there’s been a mistake, we’d still be happy to help — feel free to contact us at support@iq-academy.org.

Kind regards,
The IQ Academy Team

Rated 1 out of 5 stars

Awful

Awful. Please do not sign up to this. I got scammed. Here I am thinking I was only gonna pay 0.49 but then they sneakily take 40 quid. Disgusting!

July 2, 2025
Unprompted review
IQ Academy logo

Reply from IQ Academy

Dear Josiah,

We couldn’t find any account under your name in our system. To clarify, users must agree to the pricing and 48-hour trial terms before completing their purchase. These terms are clearly displayed on our home page, pricing page, and checkout page. A confirmation email is also sent immediately after registration outlining the full details.

Users are free to cancel at any time for any reason during the trial or subscription period. If you believe there’s been an error or confusion, please reach out to us at support@iq-academy.org and we’ll be happy to look into it for you.

Kind regards,
The IQ Academy Team

Rated 1 out of 5 stars

This is a scam

This is a scam, I been robbed.

July 2, 2025
Unprompted review
IQ Academy logo

Reply from IQ Academy

Hi Marilyn,

We’re really sorry to hear you feel this way — that’s never the experience we want anyone to have.

We’d really like to help sort this out for you. Could you please contact our support team with the email address you used to sign up?

Looking forward to resolving this for you.

Kind regards

The IQ Academy Team

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Rated 5 out of 5 stars

short but tricky

it didnt take long (21 questions) and it was terribly difficult. would definitely take other test to compare. got my results for only .49

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

I would give it zero stars if possible…

I would give it zero stars if possible but that wasn’t an option. This is the epitome of a complete SCAMMING website. You do a quick IQ test, as you can with many other sites, they all say ‘free’ but I think most will be aware that upon requesting their results a small fee will likely be requested. So, a huge message pops up on your iPhone saying you can receive these said results for 49pence. You think that seems reasonable, so click ok. The results show and as always I’m disappointed and realise I’m far less intelligent than I’d hoped and the number in front of me resembles more what a professional golfer would score over 18 holes than Luke Littler would with 3 darts in his hand. Upon this, gmail pings a few times with the usual customary ‘welcome to our family’ emails telling you they are so happy you’re on board. Well, it’s not 1992 anymore where receiving an email would be exciting, these days I get about 70 a day, most from companies I’ve not heard of, let alone used. Included in one of those messages is the information informing you that your account will get rinsed very soon unless you act sharpish, I’m beginning to think if this is indeed, the true IQ test! So a couple of days pass, money comes out, and I’m like ‘who the fudge are IQ Academy?!’ Shaking with anger by this time, I’m frantically attempting to contact HSBC, to then be in communication with a ‘chat bot’, who is probably in on the whole thing in my opinion, the AI tend to stick together, watch Terminator of you don’t believe me. I finally chat to a human via message, very friendly and helpful but obviously my £39.99 will have to be disputed. It’s Friday afternoon and don’t get paid until Monday so my hopes of having a bbq in the garden with a bottle of rum are dashed as this is pretty much all the money I had left. This makes me feel sad and angry and a bit thick to be honest, which I’d already felt after paying the initial 49 pence for my results. So yes, this is my review, it’s a sneaky yet rather clever scam, I really wish it was the ‘old days’ again where a chap would call saying if I transferred £300 to an account I was set to receive £4.3 million in bonds, at least you had a pleasant chat for your inconvenience.

June 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Not possible de cancel “my subscription”

I deeply regret having paid to receive IQ results that I never got. Customer service doesn't respond, and the worst part is that when I try to cancel my subscription on their website, it tells me I can't cancel it and that I need to contact customer service to do so. However, it's now been two days that I've been trying to contact them by email, and no one is responding. It's outrageous!

June 21, 2025
Unprompted review
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Rated 1 out of 5 stars

WATCH OUT it is a scam

WATCH OUT it is a scam. They put a timer in the screen for you to quickly get your 0.99$ results and not giving you enough time to fully read that you’ll be charged $60 for a subscription. Most people will miss that. It’s a merchant website that preys on people that overlook this to cash in to those who don’t notice and no matter what you do even through the bank you’ll lose your money. It’s not an official way to get your IQ done and it’s more for entertainment. You can only do IQ tests in in person facilities.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

scam

scam, advertises it as free then makes you pay 0.99cents to receive your results after already doing the test, then says after 48 hours (in fine print) it will charged you $60AUD
don't bother with this company, have disputed with the bank as customer support emailed me saying my email address doesn't even have an account... so unsure why im charged then..

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

Make a claim against the scam

They hide their subscription charge and when they refused to reimburse me I took them to the small claims court and then they paid me back. I urge you to take similar action, get your money back and hopefully shut this company down.
Below is the essence of my submission to the small claims court which costs £35 online and does not take long to complete.
1.IQ Academy have not made it clear on home page that after you pay 49pence to receive your results you automatically pay for a subscription
2.They invite you to take a quick, accurate, fun test and only once you have completed 21 questions are you made aware that you have to pay for the results.
3.Participants are interested in receiving the results having gone through 21 questions to know how they did, and willing to pay 49 pence but would clearly not be interested in a £39.99 subscription charge after a 21 question IQ test. While this is on the website it is always pages or a scroll below the page you are interacting with, obviously hidden. I have screen grabs to indicate this.
4.If IQ Academy were honestly interested in developing an ‘academy’ business there would be a welcome message to participants, which at the same time would alert people to the fact they have ‘joined an academy’ and paying a subscription. They hide their costs.
5.If IQ Academy were legitimate they would prompt people who are not using the site or never even logged onto the site to use the benefits they are paying for. They are hiding their subscription charges.
6.IQ Academy do not remind users that they are about to take £39.99 from their bank account.
7.IQ Academy do not send a receipt for taking the money from an account
8.This is clearly a ‘stealth’ tactic, luring people in for what they belive is a free test, then luring them into paying 49 pence to get the results of a mind taxing test they have participated in. Knowing clients are focussed on getting the results they take bank details, aiming to go unnoticed for as long as possible collecting £39.99 each month from their accounts.
9.The people running this test are clearly aware that people focussed on one thing ie ‘the results of their test’, will not notice another, ie that a subscription will be automatically taken from their account. This is natural human behaviour eg famously demonstrated in the ‘Invisible Gorilla’ Test, where participants focussing on a bouncing ball missed a gorilla running by. (Simons and Charbris)
10. I have copied in a document numerous complaints by other participants who have been similarly 'scammed'.

June 12, 2025
Unprompted review

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