was a nice test, but I do not understand how I get to keep the results, I have only had a short time to read it.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whilst i did find the test interesting and discovered im gifted🤣(finally the recognition i needed), i felt a bit uneasy so came and checked reviews when i saw one regarding extra charges... Immed... See more
Company replied
I didn't like the fact that it claimed to be a free test with free results and then made me pay to see the results. That is the same shady stuff that 99% of the apps pull now and it is so frustrating.... See more
Company replied
The IQ test was quick and easy, as promised. I did not pay attention that it was more than a test, but a monthly fee. Their other tests were fun and informative. Cancellation, on the other hand, is v... See more
Company replied
Company details
- #20 of 24 best companies in Educational Testing Service
- #54 of 62 best companies in Education Center
- #127 of 147 best companies in Educational Institution
Contact info
United States
- iq-institute.org
3.9
Great
979 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam. The website introduction clearly states free test, free result, except as soon as you finish the test they ask you for money to get the result. Waste of time
June 4, 2026
Unprompted review
Reply from IQ Institute
Hi Riccardo,
Thank you for sharing your feedback. We understand your disappointment and appreciate you taking the time to describe your experience.
The test itself can be taken without charge, while the complete report and detailed insights are offered as an optional paid feature for users who wish to access additional information about their results. We aim to communicate this clearly throughout the process so users can make informed decisions before proceeding.
We understand that expectations play an important role in the overall experience, and feedback like yours helps us continue improving transparency and communication. If you have any questions or would like further assistance, our support team is available here: https://iq-institute.org/contact-us/
Best regards,
IQ Institute Support
Reply from IQ Institute
Hi Jaskaran,
Thank you for your feedback!
We’re glad to hear that you enjoyed the experience and found it good. Your support means a lot to us, and we appreciate you taking the time to share your review.
Best regards,
The IQ Institute Team
Reply from IQ Institute
Hi Aakhya,
Thank you for your kind feedback!
We’re delighted to hear that you found the test helpful and that it provided valuable insights about yourself. Helping users learn more about their strengths and abilities is one of our main goals.
We truly appreciate you taking the time to share your experience with us.
Best regards,
The IQ Institute Team
Reply from IQ Institute
Hi Angela,
Thank you for your wonderful feedback!
We’re pleased to hear that you found the experience straightforward, easy to understand, and good value. We strive to make our tests accessible and user-friendly while providing meaningful insights.
We appreciate you taking the time to share your review with us.
Best regards,
The IQ Institute Team
Reply from IQ Institute
Hi Alexis,
Thank you for your feedback!
We’re delighted to hear that you had a good experience and enjoyed the test. It’s wonderful to know that you found it to be a great experience overall.
We truly appreciate you taking the time to share your review.
Best regards,
The IQ Institute Team
Said free test and free results. WRONG ❌
Said free test and free results but had to pay for results. Test also the exact same test I had taken just minutes earlier. Don’t participate
May 31, 2026
Reply from IQ Institute
Hi Dominic,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience did not meet your expectations. We understand your concerns regarding access to the results and appreciate your perspective. Our pricing and subscription details are presented during the checkout process before any payment is completed so users can make an informed decision before proceeding.
Regarding the test content, many IQ assessments may include similar question formats and reasoning exercises, which can sometimes create a familiar experience. We appreciate your comments and will share them with our team as we continue working to improve our platform.
If you would like us to review your account or assist further, please feel free to contact our support team through IQ Institute Contact Page.
Best regards,
The IQ Institute Team
It does cost a little money
It gave much more insight on my brains level of thinking and how to improve it
May 31, 2026
Reply from IQ Institute
Hi Meredith,
Thank you for your feedback! We’re really glad to hear that you found the experience insightful and that it gave you a clearer understanding of your thinking style and cognitive approach. That kind of reflection and self-awareness is exactly what we hope users take away from the test.
We also appreciate you mentioning the cost—our aim is to be transparent about any paid features while still offering a meaningful and valuable assessment experience for those who choose to continue.
Thank you again for taking the time to share your thoughts with us.
Best regards,
IQ Institute Support
Dollar, dollar bills yo!
Says it's free, it's not. Huge waste of time. If you decide to waste your money to try and get your results BEWARE! They're going to start charging you left and right and good luck trying to cancel or get your money back. Lucky I used my Cash App card where I'm able to block merchants.
May 31, 2026
Unprompted review
Reply from IQ Institute
Hi Amy,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand your concerns regarding pricing clarity and the subscription process. The test itself can be accessed without charge, while the full detailed report and extended insights are offered as an optional paid feature for users who choose to continue.
We aim to make this distinction as clear as possible during the process so users can make informed decisions before proceeding. We also take concerns about billing seriously, and feedback like yours helps us continue improving transparency and the overall user experience.
If you need any assistance or clarification regarding your account, please contact our support team here: https://iq-institute.org/contact-us/
Best regards,
IQ Institute Support
Reply from IQ Institute
Hi Simon,
Thank you for your feedback! We’re really glad to hear that you found the analysis and explanations comprehensive. Our goal is to provide results that are not only clear, but also meaningful and easy to understand, helping users gain a deeper insight into their performance.
It’s great to know this stood out in your experience, and we truly appreciate you taking the time to share your thoughts.
Best regards,
IQ Institute Support
Reply from IQ Institute
Hi Kerrieanne,
Thank you for your feedback! We’re glad to hear you found the test easy to understand. Creating a clear and user-friendly experience is an important part of what we aim to deliver, so it’s great to know that stood out to you.
We appreciate you taking the time to leave a review and share your thoughts.
Best regards,
IQ Institute Support
I love to test myself and figure out…
I love to test myself and figure out why I am the way I am.
May 30, 2026
Reply from IQ Institute
Hi Timothy,
Thank you for sharing your feedback! We’re really glad to hear that you enjoy challenging yourself and exploring more about how you think and what shapes your responses. That curiosity is exactly what makes experiences like this both engaging and meaningful.
It’s great to know the test supported that reflective process for you, and we appreciate you taking the time to leave a review.
Best regards,
IQ Institute Support
Test was presented quickly
Test was presented quickly, without the usual precursory steps so often required for items like this.
May 30, 2026
Reply from IQ Institute
Hi Andrew,
Thank you for your feedback! We’re delighted to hear that you appreciated the straightforward and efficient experience. We know that many online assessments can involve multiple preliminary steps before users can begin, so we aim to make the process as simple and accessible as possible.
It’s great to know that the streamlined approach stood out to you and helped make the experience more enjoyable. We’re always working to provide a user-friendly experience while still delivering meaningful insights and results.
Thank you for taking the time to share your thoughts and leave a review. We truly appreciate it.
Best regards,
IQ Institute Support
I have been charged multiple time for…
I have been charged multiple time for $30+ every month after sending email after email stating to them that I want to cancel this so called subscription bjt it will not let me. I dont know what else to do. I cannot afford to keep losing this money as I am currently not working and on maternity leave. someone please help.
Update: when clicking the website link in here it states that i have been blocked and now i have no way of cancelling the subscription on their website
May 29, 2026
Unprompted review
Reply from IQ Institute
Hi Nicole,
Thank you for sharing your experience. We’re sorry to hear about the difficulties you’ve described and understand how concerning this situation must be, particularly given your circumstances. We take concerns regarding billing and account access very seriously.
We have asked for additional information so we can review your case in more detail. Please provide your support ticket number so we can locate your correspondence and investigate your concerns further.
There are three ways to cancel your subscription:
Through our website: When logged into your account, you can go to the Membership page to manage your subscription.
Via the website footer: Simply click the "Cancel" button at the bottom of the website. This option does not require you to log in.
Through Customer Support: You can contact our support team here: https://iq-institute.org/contact-us/, and we will be happy to assist you with cancellation and any related concerns.
We also appreciate you bringing the website access issue to our attention. Our goal is to ensure users can access support and manage their accounts without unnecessary difficulty, and feedback like yours helps us identify and address potential issues.
Best regards,
IQ Institute Support
Well i scored 134 "gifted"
Well i scored 134 "gifted". The information was highly complimentary of my cognitive skills. I just wonder how objective such high praise is. How much is just talking me up to continue taking these tests.
May 30, 2026
Reply from IQ Institute
Hi Poppy,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must feel. We take concerns regarding billing, subscriptions, and customer support very seriously.
Subscriptions are only activated when selected during the checkout process, and users should always be able to contact support for assistance. We would also like to clarify that our support team is active and available through our official contact page here: https://iq-institute.org/contact-us/
We have also asked for additional information so we can review your case in more detail and better assist you.
We appreciate you bringing these concerns to our attention, as feedback like yours helps us continue improving the user experience, communication, and support process.
Best regards,
IQ Institute Support
Great accurate test for iq
I loved it but it did require payment and I think it said free
May 29, 2026
Reply from IQ Institute
Hi Erica,
Thank you for your feedback!
We’re very happy to hear that you enjoyed the test and found it accurate. We also appreciate your comments regarding the payment requirement. Our pricing and subscription details are presented during the checkout process before any payment is completed, though we understand how the experience may have felt unclear from your perspective.
Your feedback is valuable to us as we continue improving both the platform and the clarity of our communication.
Best regards,
The IQ Institute Team
Scam website with no customer service
Had to pay to get the results and then signed up for a subscription that I then cannot cancel. Customer service form doesn’t work and contact email doesn’t exist so cannot contact to cancel.AVOID.
May 27, 2026
Unprompted review
Reply from IQ Institute
Hi Poppy,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must feel. We take concerns regarding billing, subscriptions, and customer support very seriously.
Subscriptions are only activated when selected during the checkout process, and users should always be able to contact support for assistance. We would also like to clarify that our support team is active and available through our official contact page here: https://iq-institute.org/contact-us/
We have also asked for additional information so we can review your case in more detail and better assist you.
We appreciate you bringing these concerns to our attention, as feedback like yours helps us continue improving the user experience, communication, and support process.
Best regards,
IQ Institute Support
Reply from IQ Institute
Hi Beth,
Thank you for your kind feedback!
We’re glad to hear that you found the test both fun and informative. Creating an engaging experience while providing useful insights is very important to us.
We truly appreciate you taking the time to share your review.
Best regards,
The IQ Institute Team
Falsely advertising
Falsely advertising. Not free. If you pay for your results it says you are also subscribed monthly. Many people fall for it.
May 27, 2026
Unprompted review
Reply from IQ Institute
Hi Louis,
Thank you for sharing your feedback. We understand your concerns and appreciate you taking the time to describe your experience. The test itself can be taken for free, while the complete report and additional features are offered as part of an optional paid service that users may choose during checkout.
We understand that billing details and subscription terms are important, and feedback like yours helps us continue improving transparency and the overall user experience. Our goal is always to ensure users can make informed decisions before proceeding.
If you have any questions or need assistance regarding your account, please feel free to contact our support team here: https://iq-institute.org/contact-us/
Best regards,
IQ Institute Support
This was a solid IQ test it was…
This was a solid IQ test it was challenging and kept my attention which isn’t easy to do.
May 25, 2026
Reply from IQ Institute
Hi Michelle,
Thank you for your wonderful feedback!
We’re delighted to hear that you found the IQ test both challenging and engaging. Creating tests that keep users interested while providing a stimulating experience is something we work hard to achieve.
We truly appreciate you taking the time to share your experience with us.
Best regards,
The IQ Institute Team
It was great to help understand myself…
It was great to help understand myself and my gifting and how to enhance and utilise and perform better.
May 25, 2026
Reply from IQ Institute
Hi Teresa,
Thank you for your thoughtful feedback!
We’re very happy to hear that the experience helped you better understand yourself, your strengths, and ways to further develop and utilize your abilities. Providing meaningful insights that users can apply in their personal growth is something we truly value.
We appreciate you taking the time to share your experience with us.
Best regards,
The IQ Institute Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.