Best price in the market for weight loss injection. They also do a price match which was really good cause I don’t have to transfer to a different service. Delivery was really quick came in 2 days aft... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The reorder of my Orlistat was hassle free and delivered quickly. I was impressed that you realise that the full amount of weight loss is not achieved on only one packet of the Orlistat. Obviously I h... See more
Company replied
Great company. Medication ordering was very straight forward - all documents easily uploaded and order processed and dispatched quickly. No issues with delivery or packaging. I will probably switch su... See more
Company replied
From the word go, this was such an easy process from supplying the photos to the delivery - all done within 36 hours. Royal Mail was used for the delivery, no signature was needed. The only thing was... See more
Company replied
Company details
- Online Pharmacy
- Blood Testing Service
- Fitness and Nutrition Service
- Home Health Care Service
- Pharmacy
- Wellness Center
Written by the company
IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy. Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK. We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.
Contact info
123-131 Bradford Street, B12 0NS, BIRMINGHAM, United Kingdom
- 0121 679 9794
- help@iqdoctor.co.uk
- iqdoctor.co.uk
4.6
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from iQ Doctor
Thank you Nick, we pride ourselves in our speed and efficiency. Thanks again.
Easy to use service
August 10, 2026
Reply from iQ Doctor
Thank you Mrs Marchant. This is excellent news, thank you so much for your review.
Fast and reliable service
Fast and reliable service. Got my medication in time as planned. Good communication until I received medication.
August 14, 2026
Reply from iQ Doctor
Thank you JC, this is brilliant news. We always make sure our patients get the best possible service as well as great communication from our teams. Thanks again.
The service is really good and always…
The service is really good and always offers me a discount that helps me through my journey to lose weight. Highly recommended .
August 10, 2026
Reply from iQ Doctor
Thank you. Always thrilled to hear such a wonderful review, and highly recommended! Thank you - the team will be very proud!
Reply from iQ Doctor
This is really good to hear, Susan. Thank you so much for taking the time to leave us a review.
Reply from iQ Doctor
Thank you so much for your review, Danny. This is really good to hear.
Great experience
Great experience. Quick and precise consultation. Excellent delivery.
August 10, 2026
Reply from iQ Doctor
Thank you Mark, this is great, thank you! So pleased to hear you had a great experience with us!
Indepth process
Despite the process being more drawn out than expected, Zara was with me throughout and was incredibly supportive during each part of it and made me feel entirely safe in the hands of the wider clinical team. The care they have taken due to an ongoing health condition, has been second to none and I am seriously impressed
August 18, 2026
Unprompted review
Reply from iQ Doctor
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear how supported you felt throughout the process, and we’ll make sure your kind words are passed on to Zara.
Patient safety and appropriate clinical care are incredibly important to us, and sometimes this means taking a little extra time to make sure everything is carefully considered, particularly where an existing health condition is involved. We really appreciate your patience and understanding while our clinical team carried out those additional checks.
Most importantly, it’s wonderful to hear that you felt safe, supported and well looked after throughout. Thank you for placing your trust in the iQ Doctor team.
Reply from iQ Doctor
Thank you Pamela, we are so pleased you would recommend us. We are thrilled with this review and will pass on your kind words to the team. Thanks again.
Found the process extremely easy to…
Found the process extremely easy to follow, and the delivery of my order was quick too.
August 6, 2026
Reply from iQ Doctor
This is really good news, Karla, thank you! And good delivery time too. We always make sure our process from end to end is as smooth and as easy as possible, so this feedback is brilliant to us. Many thanks again.
Reply from iQ Doctor
Hi Linda,
Thank you for your feedback. We're sorry to hear you had some difficulty ordering, but we're glad it was resolved quickly.
Kind regards,
Leo
Rob handled my complaint effectively
August 14, 2026
Reply from iQ Doctor
Hi Dr A,
Thank you for your feedback. We're glad Rob was able to help effectively with your complaint.
Kind regards,
Leo
no hassle and keeps my IBS at bay and…
no hassle and keeps my IBS at bay and weight loss still working
July 30, 2026
Reply from iQ Doctor
Hi Karen,
Thank you for your feedback. We're really pleased to hear you're happy with the service.
Kind regards,
Leo
fast delivery every time
fast delivery every time, great customer service, easy site to order from, with very competitive prices
August 14, 2026
Reply from iQ Doctor
Hi Shauna,
Thanks for your review. We're glad to hear you're happy with the delivery, service, and our site.
Kind regards,
Leo
Reply from iQ Doctor
Hi Julian,
Thank you for your kind feedback. We're glad to hear you've had a pleasant experience with our service so far.
Kind regards,
Leo
Never less than excellence from iQ…
Never less than excellence from iQ Doctor - highly recommend
August 11, 2026
Reply from iQ Doctor
Hi Jacqueline,
Thanks for the 5 stars and the brilliant feedback.
"Never less than excellence"—that means a lot to us. Really glad to hear you would highly recommend us.
We truly appreciate your continued support.
Best regards,
Leo
Thorough and easy review process
Thorough and easy review process. Response to emails promptly.
Delivery very quick.
August 14, 2026
Reply from iQ Doctor
Hi Anne,
Thanks for the 5 stars.
Really pleased to hear you found the review process thorough and easy and that our team responded promptly with quick delivery to follow.
That is exactly the kind of experience we aim to provide.
Appreciate you taking the time to share your feedback.
Best regards,
Leo
Didn’t receive order you told me it was…
Didn’t receive order you told me it was delivered at wrong address still waiting 2 weeks later. I would like to thank you for your response to my review. And also telling all that read reviews what I ordered even tho that’s private. Will never use iQ doctor again
August 7, 2026
Reply from iQ Doctor
Hi Wayne,
Thanks for your review. We completely understand your frustration, and we are sorry for the delay.
We have already submitted the investigation with the courier and are working to get this resolved. As we discussed on the phone today, we offered to help with the cost of a new order as a goodwill gesture, but you kindly decided to wait for the investigation outcome, which we respect.
We really appreciate your patience and understanding. We are here to help if you change your mind or need anything in the meantime.
Best regards,
Leo
speed and convenience
August 11, 2026
Reply from iQ Doctor
Hi David,
Thanks for the 4 stars.
Really glad to hear you found the service speedy and convenient; that is exactly what we aim for.
If there is anything we could have done to make it a 5-star experience, we would love to hear your feedback.
Thanks for choosing us.
Thanks,
Leo
Reply from iQ Doctor
Hi Mr Mcintyre,
Thanks for your review and we are sorry to hear the treatment did not meet your expectations.
For treatments of this nature, effectiveness can sometimes vary depending on a number of factors. We would really like the opportunity to look into this further for you and see if there is anything we can do to help.
Please feel free to give us a call on 0121 752 7584 or email us at help@iqdoctor.co.uk so we can discuss your experience in more detail.
Thanks,
Leo
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