iRepairMan – On-Site iPhone, iPad & Android Repairs Near You Reviews 

638
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers consistently praise the quick response times and the convenience of same-day or on-site repairs, finding the staff professional, friendly, and communicative. Many people are satisfied with the overall excellent service, noting the efficient resolution of their device issues. However, some customers also noted issues with product quality, reporting that repairs were unsuccessful, or new screens were faulty or worn. A few other people also felt that the pricing was too high for the service received, with some experiencing difficulties getting refunds for unresolved repairs.

What people talk about most

Service

Consumers find service to be positive, highlighting its convenience, efficiency, and responsiveness,... See more

Staff

People report positive experiences with staff, highlighting their friendliness, professionalism, and... See more

Product

Reviewers highlight ambiguous aspects of product quality and repair outcomes. Some customers praise the... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding prices competitive, reasonable, and... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising the fast responses... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They responded quickly and set up an appointment on the same day. It might seem odd that the chap drives round and does the fix in his car but bear with him. He told me my phone was a special edition... See more

Company replied

Rated 5 out of 5 stars

This service was great, as a disabled person they made it easy as they collected the device then repaired it and sent it back. Would def use again if needed. Its good to know that these places exist i... See more

Company replied

Rated 5 out of 5 stars

What was great was they came over so quickly. Marty tried to repair it on the spot but the damage was more complicated, so he had to take it away. He kept me informed throughout the repair and my phon... See more

Company replied

Rated 5 out of 5 stars

Excellent service! Very professional. The technician arrived exactly when he promised, communicating by WhatsApp advising of precisely when and where he would arrive. His car was full of high quality... See more

Company replied


Company details

  1. Mobile Phone Repair Shop
  2. Computer Repair Service
  3. Mobile Home Supply Store
  4. Phone Repair Service
  5. Screen Repair Service
  6. Trade School

Written by the company

iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team


Contact info

4.2

Great

TrustScore 4 out of 5

638 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(638)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great service

Maratib arrived and was professional and friendly. He did a great job in no time at all. Would highly recommend

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Super fast repair

Super fast repair, and so convenient. Came to my office and has my phone like new within 30 minutes, so impressed!

November 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I was very impressed with this company. My iPhone’s screen was fixed on the same day as I made the appointment. The repairer was polite and helpful. I would have no hesitation in recommending iRepairman.

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. I smashed the back glass in my iPhone 13 Pro Max and iRepairman came to my house in Surrey, collected the phone (it couldn’t be repaired on site as the rear glass needs to be laser removed), took it to the workshop in London and returned it back to my house 3 hours later as good as new. To say I was pleased is a super understatement. These guys are fantastic!

October 30, 2023
Unprompted review
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Rated 5 out of 5 stars

TRUSTWORTHY

TRUSTWORTHY I am naturally distrusting of services especially ones offered online, but I have to say The Engineer was Helpful and very Supportive and he offered helpful advice too actually because I was worried about My phone! I would definitely recommend them, and for any future fixes iRepairMan will be the first I'll be ringing. Thank You

October 22, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Valued, Thank you for sharing your positive feedback about our home phone repair services. We're thrilled to hear that you had a great experience with us. If you ever need our help again, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Came to me and fixed my iPhone 14 pro…

Came to me and fixed my iPhone 14 pro camera which had a cracked on the main lens. Thank you!

October 17, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

"Thank you so much for taking the time to leave us a positive review! We truly appreciate your kind words."

Rated 5 out of 5 stars

Very helpful and convenient service

Very helpful and convenient service, fix 2 phones with complicated repairs in one day. Well worth the price paid.

September 13, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Laura Stephens,
Thank you so much for your incredibly kind words and glowing review! 😄 We’re absolutely thrilled to hear that you had such a fantastic experience with us. It’s customers like you who make all our hard work worthwhile. 🎉

Your satisfaction is our top priority, and we can’t wait to continue delivering the same level of excellence in the future. If you ever need anything or have more feedback to share, please don’t hesitate to reach out. 🌟

Wishing you more happy moments and wonderful experiences ahead! 🚀

Warm regards,
Team iRepairMan

Rated 4 out of 5 stars

Quick and simple repair within 48 hours 👍🏻

Had a good experience with my front screen being replaced, the tech came in the evening when stated he would and sorted the phone within 30 mins, phone working as before damage, payment was effortless.
Also very quick to attend repair, 48 hours, from booking, would of been quicker if not for me being away.
Thanks

September 11, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Andrew Kent, Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our repair service. Customer satisfaction is our top priority, and your feedback is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

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Rated 5 out of 5 stars

Thanks team for your outstanding…

Thanks team for your outstanding customer service. We appreciate you traveling to SW11, and for the same day service to repair my iPhone screen.

September 6, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your incredibly positive review of our home phone repair services! We're thrilled to hear that you had a great experience with our team. Your feedback means the world to us and serves as a fantastic source of motivation for our technicians.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help whenever you need us.

Thanks for choosing us!

Best regards,
Customer Support Manager
iRepairMan

Rated 5 out of 5 stars

Courteous, skilful and prompt

My Grandson’s IWatch was repaired and returned with care and promptness they were courteous and helpful when I phoned and I am so grateful to them for actually repairing the watch and not just exchanging it for a reconditioned one. I wholeheartedly recommend this Company and will definitely use them again.

September 5, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your incredibly positive review of our pick-and-drop Smartphone Watch repair services! We're thrilled to hear that you had a great experience with our team. Your feedback means the world to us and serves as a fantastic source of motivation for our technicians.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help whenever you need us.

Thanks for choosing us!

Best regards,
Customer Support Manager
iRepairMan

Rated 5 out of 5 stars

Efficient and professional

Efficient and professional. Fixed my screen in 10 mins and installed screen protector too. Well priced also. Very pleased with my service

September 3, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you so much for your incredibly positive review of our fastest home phone repair services in your area Enfield London! Your feedback means the world to us and serves as a fantastic source of motivation for our technicians.

If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help whenever you need us.

Thanks for choosing us!

Best regards,
Customer Support Manager
iRepairMan

Rated 5 out of 5 stars

Efficient service

Efficient service, punctual and did a good job

August 21, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Paul, many thanks for appreciation and it means us a lot for us.

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Rated 5 out of 5 stars

Did a great job in quite a short time

August 15, 2023
Unprompted review
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Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Many thanks. We aim to repair devices as fastest. We appreciate your acknowledgment.

Rated 5 out of 5 stars

Great Service

Great Service
This is so handy, they come to your house & fix your equipment, slightly more expensive then using one of the phone shops but you don't have to leave your phone with the shop for an hour or so, this took 15 minutes. Thank you

July 29, 2023
Unprompted review
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Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Thank you for acknowledgement. We aim to fix the phone with highest standards of repair and service. Many Thanks once again.

Rated 5 out of 5 stars

I would highly recommend iRepairMan

I would highly recommend iRepairMan. I had excessive water damage to my iPhone 12 pro max and needed to get the phone working in order to back up the data before the phone gets replaced. The cost was on the high side but it was worth it as the guys repaired my phone within 2 days and I was able to back up all my data. I will be sure to use their services again in the near future. Thank you

August 12, 2023
Unprompted review
iRepairMan – On-Site iPhone, iPad & Android Repairs Near You logo

Reply from iRepairMan – On-Site iPhone, iPad & Android Repairs Near You

Dear Sir, we are glad that our services helped you not only save your important Personal, family and work data but also you get back working phone. You are most welcome anytime! We are grateful for your positive vibrations.

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