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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and helpfulness, often going above and beyond to assist with various needs. Many people highlight the excellent customer service, noting the quick and efficient service, whether for repairs, printing, or setting up new devices. The repair services are frequently described as fast, effective, and offered at a great price, with many devices fixed perfectly in under an hour. However, some customers also noted issues with staff rudeness and bad timing, and a few people advised avoiding the store entirely.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the helpfulness and... See more

Retail

Consumers find retail experiences to be positive. Many reviewers praise the shops as amazing, highlighting... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the reasonable and great... See more

Based on these reviews

Rated 5 out of 5 stars

I used the Surbiton store: Zack did an excellent job on my 5-year-old iPhone 12, which now functions like new after a battery replacement for under £50. I was hesitant to use anyone besides Apple, bu... See more

Rated 5 out of 5 stars

I only stopped by iRepair to get something printed, but I was genuinely impressed by how fast and efficient the service was. The staff were friendly and got it done right away. Great experience overal... See more

Rated 5 out of 5 stars

My IPhone 11 back glass hosing and screen all damaged but bilal fixed my phone and now I’m happy my phone is working this is best shop in Camden I repair 4u thanks bilal

Rated 5 out of 5 stars

Excellent repair shop! Really broken screen fixed perfectly in under an hour for a great price. Staff were lovely and I’m super grateful! Definitely recommend!:)


Company details

  1. Mobile Phone Repair Shop
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer Repair Service
  5. Phone Repair Service
  6. Screen Repair Service

Written by the company

iRepair Zone provides express in store mobile repair services in Kingston for over 12 years. All the parts used for repairs are high quality and all the technicians carrying out the repairs are highly qualified and posses tons of experience of repairing mobiles of all the brands. We repair all types of phones/ipads/tablets and laptops, Unrepairable is a word we use rarely.


Contact info

5.0

Excellent

TrustScore 5 out of 5

648 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Zak was absolutely amazing every single…

Zak was absolutely amazing every single time, he fixed my son’s Nintendo Switch and added additional treats for him like thumb sticks. He has also fixed my speaker on my phone and camera and replaced my screen so quickly and gone out his way to help. He really is great and price is best around! Thank you so much :)

April 17, 2026
Unprompted review
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