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Rated 1 out of 5 stars

Well - I realise now that I have also been scammed BIG TIME ! I ordered 6 dresses in their current Sale spending €169! Like everyone else (now that I have just read all these alarming reviews) I was g... See more

Rated 1 out of 5 stars

Brought dresses off this fashion website “iridescently”. They take payment out of your bank account straight away and you receive nothing in the mail. They don’t answer emails. Their FB page is f... See more

Rated 1 out of 5 stars

These people behavior appear as scammers. They send you tracking number that cannot be track. I place an order and all now still cannot receive my dress. Some of these online clothing stores are sca... See more

Rated 1 out of 5 stars

I'm pretty sure this company is a scam. I ordered 3 dresses for my elopment at the end of 2023 and they never arrived despite company providing tracking details and getting notification that package h... See more

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1.3

Bad

TrustScore 1.5 out of 5

78 reviews

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1.3

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(78)

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Rated 1 out of 5 stars

Iridescentsy are SCAMMERS

Well - I realise now that I have also been scammed BIG TIME ! I ordered 6 dresses in their current Sale spending €169! Like everyone else (now that I have just read all these alarming reviews) I was given a tracking number, the parcel was marked delivered to my post box. Nothing ever arrived, I asked my reliable postman - no nothing has been delivered. Lies right from the start! I have sent 3 emails requesting a new delivery or full refund - no response whatsoever!!! How can we stop this company from stealing our money? Be warned - NEVER place an order with Iridescentsy!

March 3, 2025
Unprompted review
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Rated 1 out of 5 stars

The Worst of the Worst! Stay Clear!!!

I would like to add to the plethora of comments from people who have had a bad experience from this non existent company!! I thought I was buying my wedding dress and attempted to buy my dress a ear ahead of schedule which cost £100.!! Despite making endless calls to seek its whereabouts I was informed that it had been sent! 3 months later still yet no sign of the dress...

This is a bogus company and must stop trading...!! Is there anyone out there to get this bogus company EXPOSED!!! DO NOT SPEND YOUR MONEY, THEY DO NOT EXIST!!

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

I do not know WHY this website is still…

I do not know WHY this website is still up. I was scammed! Then I read the bad reviews afterwards (unfortunately). After ordering, I never received anything. They sent me a tracking number which was fake.
DHL told me that the tracking number they gave me was for someone else! Apparently an order was sent but to somewhere else! They DID respond to my emails, saying that they were going to look into it and telling me to get back to THEM. I emailed them 3 times, but they disappeared. Now they are back up! Will someone PLEASE take them down?!?!

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

I'm pretty sure this company is a scam

I'm pretty sure this company is a scam. I ordered 3 dresses for my elopment at the end of 2023 and they never arrived despite company providing tracking details and getting notification that package had been delivered. I emailed x 3 and no reply. Too late to request chargeback unfortunately. Ended up having to find a dress 2 days before my wedding and dropped another $1000!

October 31, 2023
Unprompted review
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Rated 1 out of 5 stars

Iredescentsy

Hi there, I purchased a dress from the iridescentsy website. I ordered roughly just over a month before to allow time to arrive. After the order was shipped the tracking was showing in transit although when delivered was not my address. Thinking it was the delivery carrier, I raised an enquiry with the company I had bought the dress from, after trying to prove to them I hadn’t received the order, they had replied back to advise they had put the wrong customer details on my package and delivered to wrong address. Now I had no time to order again before the event. No dress for the event.
I contacted iredescentsy, although due to me wanting a refund they took their time, I still had to accept the refund less the shipping fee, even though they made the mistake. I understand mistakes can happen, although you need to be accountable for your actions and fix the problem. I questioned this with the company and they said that if I wanted the shipping fee, they would have to claim through the delivery carrier. That isn’t my problem. That’s between the delivery carrier and the company not the customer! Why am I having to wait for a claim to be processed. The company should refund the customer and they chase it up with the delivery carrier. I was told 2 separate times they would raise a claim and then to be told they can’t refund the shipping fee.
A Very poor customer service experience! I will never recommend this company.
I would be wary of this company and make sure you read the reviews before purchasing!

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

It’s a fraud company

It’s a fraud company. Do not trust them.they said they delivered my item but it didn’t turn up.they were replying my emails but kept me waiting for 4 months saying they will re deliver it but I didn’t get and lost my money.they gave tracking number but it shows store is closed.

October 20, 2023
Unprompted review
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Rated 1 out of 5 stars

Less than one star

Less than one star. This company is an absolute disgrace. Last August I placed an order for my daughter’s wedding. Dress did not arrive - went to a completely different state. They tried to tell me it had been delivered. Asked me to be patient while they investigated. Heard NOTHING. Again I emailed. Told the same thing. I insisted it had not been delivered. They asked if they could try again. I agreed. AGAIN it went to a different state! It really isn’t that hard to deliver to the correct address! Again, I complained, again told it had been delivered, again asked if they could resend it. Again I said yes. It STILL has not arrived, my daughter’s wedding is over, I had to purchase another dress and still have not received my refund. And it will cost me shipping - for what? I haven’t even received anything!! Disgraceful company! Don’t buy from them!

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

I have been scammed too

I have been scammed too - the dress for my daughter’s wedding has not turned up. Fortunately I have plenty of time to find another. Having emailed them, I’ve had no reply. So I’ve lost $37 which isn’t great but, more worryingly, I’ve also had someone trying to empty my bank account since using the site. Lesson learned - will always check a website in future before ordering. If I’d read Trustpilot first I would not have placed the order. It was painful to put one star on this review so it would be great to be able to put a negative thumbs down mark on a dangerous site like this.

January 18, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered and paid for seven velvet…

I ordered and paid for seven velvet coats I was told they had been delivered which was nonsense as I work from home and nothing arrived I mistakenly thought they had gone out of business and I would just have to cop the loss but I see they are still going

September 13, 2023
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!

BUYER BEWARE!
Do not order from this company, paid by VISA, so no hope of a refund. They are a scam! Ordered 18/10/23, told my goods arrived, then nothing, will not answer emails.
SOMEBODY GET THIS COMPANY OFF THE NET!!

October 18, 2023
Unprompted review
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Rated 1 out of 5 stars

I ordered 2 dresses for the first time…

I ordered 2 dresses for the first time with Iridescentsy. I was pleased because the 2 outfits looked nice in the pictures and I needed them for a special occasion. I live in the UK and delivery time was up till 15 days.
So I continued to track my orders and on the 15th day to my surprise, according to their tracking information, they stated they had delivered my items to my neigbour and they even took a fake picture of someone's house. I checked with my neighbours who hadn't received any delivery.
I've sent 2 separate emails asking for a refund, but they haven't responded to my emails.
I wish I had read the reviews before ordering from this bogus company.
This company is 100 percent fake.
Please do not order anything from them as they will take your money and lie that they delivered your items.
A word is enough for the wise.

December 31, 2023
Unprompted review
Rated 1 out of 5 stars

This website is also called Wonala and…

This website is also called Wonala and is a SCAM. THhey use both website. Take your money and deliver nothing. You get information that your order has been shipped and a fake tracking number. Over 2 months and received nothing. Still fighting and now offering to refund only 30% of what I paid. And this is after constant nagging them. So be warned, do not waste your money. The clothes looks beautiful but they don't exist. They are using someone else work to still from people. AVOID AVOID AVOID. BE WARNED ⚠️

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMM .... Same as everyone else

Same as everyone else. SCAMMED.
I would have given them a minus score if I could.
Said they had delivered but I was home all day and nothing was delivered.
Repeatedly emailed them. They told me they were contacting courier .... 'please wait'. I contacted them again same thing.
Steer well clear of this site!!!!!
They offer 30% refund. Don't accept it!
I finally got my money back by going through my Visa card company.

December 14, 2023
Unprompted review
Rated 1 out of 5 stars

This site is a scam

This site is a scam. Don’t waste your time or money. My order looked all official; gave me tracking information, etc., but then showed a delivery confirmation that did not happen. I reached out to customer service three time and zero response. Took my money!

November 11, 2023
Unprompted review
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Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could
I am extremely upset and disappointed with my recent experience with Iridescentsy, a company that claims to offer high-quality dresses. I am writing this scathing review to warn others about the deceitful practices of this fraudulent business. It is my hope that this review will prevent more people from falling victim to their scam.

To provide some context, I had eagerly placed an order for a beautiful dress from Iridescentsy. I followed all the necessary steps, inputting my personal and payment information, with the anticipation of receiving my purchase. However, what followed was an absolute nightmare.

Weeks went by, and I eagerly awaited any form of communication from Iridescentsy regarding the shipment of my dress. Sadly, no shipping confirmation or updates were ever sent. I tried multiple times to reach out to the company via email, as it was the only contact information provided on their website. But to no avail, my numerous emails went unanswered, which only added to my frustration.

It is absolutely disgraceful that a company like Iridescentsy would intentionally deceive customers, taking their hard-earned money without delivering the products they promised. The lack of any contact number further highlights their deceptive practices, leaving desperate customers like myself with no way to escalate the issue or seek resolution.

This experience has left me not only disgusted but also worried about the existence of such businesses that prey on trusting individuals. The fact that Iridescentsy continues to operate, seemingly without consequence, is disheartening. I sincerely hope that this review serves as a wake-up call for potential customers, urging them to steer clear of this fraudulent company.

In conclusion, Iridescentsy exemplifies every negative aspect of online shopping. Their failure to deliver my dress, lack of communication, and absence of any form of customer support is an absolute disgrace. I urge anyone reading this review to exercise caution and avoid any dealings with Iridescentsy. Let this company be a cautionary tale and an example of why consumer protection should be a top priority.

December 30, 2023
Unprompted review
Rated 1 out of 5 stars

Major Scam! Do not order!

I placed an order on September 3rd. It stays it was delivered to Troy, MI in October and I live in Indianapolis, IN. They keep telling me they are going to arrange a reshipment, but it's going on 4 months since I ordered and I have nothing. I have requested my money back several times and they keep saying they are reshipping my order or I can get a 30% refund. What type of business doesn't deliver on their end, but wants to only offer you less than half of what you paid? I wish I would have read the reviews because it would have saved me a lot of time, money, and frustration. I'm hoping this site gets taken down so people can stop losing money to this scam!

December 30, 2023
Unprompted review
Rated 1 out of 5 stars

If only I could give zero stars

If only I could give zero stars! Ordered a coat, delivered by Evri. Coat never came. Very long winded process. Iridescentsy assured me they would re-post and get my coat to me before the Xmas hols. Just gone to track my parcel and it's ended up somewhere totally different! Absolutely awful experience. This is not a legit company. Now going to battle to get my money back!

December 24, 2023
Unprompted review

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