This company should be shut down, they own all 514-819-____ numbers and I just got a call from one with an automated message claiming to be amazon, saying someone tried to buy an iphone using my non-e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
These people are a bunch of scammers, Watch out they are LIARS. Look, these people sell phone numbers to scammers, they will not police abuse on their system. Even when you phone them, you get jer... See more
Company replied
continues to scam Canadians! Iristel continues working with Indian scam call centers to harass and scam Canadian citizens. I am surprised how they have not been sued already! these are CRIMINALs and... See more
Company replied
If a scammer calls you, he will show from an iristel phone number. i never had an honnest phone call from an iristel phone line never ever. Iristel says 'false statment' I share my experiences from fa... See more
Company replied
Company details
- Telecommunications Service Provider
- also in
- Business to Business Service
- Telecommunications Contractor
- Telephone Company
- Wholesaler
Written by the company
Iristel: Connecting the World with Innovative Telecommunications Solutions Founded in 1999 and headquartered in Markham, Ontario, Iristel Inc. is a leading Canadian telecommunications provider renowned for its commitment to innovation, reliability, and customer-centric services. As a licensed Competitive Local Exchange Carrier (CLEC), Iristel offers a diverse portfolio of communication solutions, including Voice over IP (VoIP), wireless services, SIP trunking, and cloud-based telephony, catering to both residential and business clients across Canada and beyond. Wikipedia Iristel's expansive network infrastructure spans coast-to-coast in Canada, featuring multiple redundant switching facilities and Points of Presence (PoPs) to ensure seamless connectivity and high-quality service delivery. Through strategic partnerships and acquisitions, such as the integration of Ice Wireless and Telecommunications de l'Est (TDE), Iristel has extended its reach to underserved and remote regions, including Northern Canada, providing essential 4G/LTE and broadband services to communities in the Yukon, Northwest Territories, and Nunavut. Wikipedia Demonstrating a strong commitment to global expansion, Iristel has established operations in over 70 countries, offering services like international Direct Inward Dialing (DID) numbers, global voice termination, and Mobile Virtual Network Operator (MVNO) solutions. Notably, in 2023, Iristel launched services in Kenya, marking its entry into the African market and underscoring its dedication to bridging communication gaps worldwide. Under the leadership of President and CEO Samer Bishay, Iristel continues to advocate for fair competition and equitable access within the telecommunications industry. The company actively engages in regulatory discussions and implements measures to combat telecom fraud, including the adoption of call authentication protocols to enhance security and trust in its services. Iristel's unwavering focus on innovation, customer satisfaction, and global connectivity positions it as a trusted partner for individuals and businesses seeking reliable and forward-thinking telecommunications solutions.
Contact info
675 Cochrane Drive, L3R 0B8, Markham, Canada
- 1-833-474-7835
- inquiries@iristel.com
- www.iristel.com
1.5
Bad
30 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 44% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company should be shut down
This company should be shut down, they own all 514-819-____ numbers and I just got a call from one with an automated message claiming to be amazon, saying someone tried to buy an iphone using my non-existant amazon credit card account. This is a phishing scam.
October 9, 2026
Unprompted review
Advertisement
continues to scam Canadians!
continues to scam Canadians!
Iristel continues working with Indian scam call centers to harass and scam Canadian citizens. I am surprised how they have not been sued already! these are CRIMINALs and Iristel can burn in hell for scamming fellow Canadians.
It is funny how the only thing Iristel has done about these hundreds of reports and extremely negative reviews is putting a one liner that is not true lol. A simple Google search or a reddit search shows how many thousands of scammers are using Iristel. Iristel is well aware of this and has done nothing about it. If Iristel is not in partnership with scammers why don't they stop these mass reported scam calls?! Nice try Iristel! You get the lowest score in history of telecom companies in the history 😂
July 19, 2026
Unprompted review
Reply from iristel.com
False statement
PLEASE STAY CAREFUL ABOUT THIS…
PLEASE STAY CAREFUL ABOUT THIS COMPANIES TO BUILD CELL TOWERS IN MANY SMALL COUNTYS IN ONTARIO WITH LOTS OF LOUD NOISES TRAFFIC COMBUSTION PROBLEMS CREATING DAMAGE TO THE NATURAL ENVIRONMENT WITH MONEY MAKING CELLS TOWER PROFIT SCAMS AND MAKING NATURAL DISASTERS TO ONTARIO ENVIRONMENTS AND PLEASE STAY CAREFUL ABOUT THE 5G CELL TOWER RADIATION PROBLEMS IT CAN CAUSE LOTS OF TROUBLE CONCERN TO THE ENVIRONMENT AROUND YOU AND CAN CAUSE MEMTAL HEALTH ANXIETY WHEN YOU LIVE VERY CLOSE TO A CELL TOWER BUILDING BECAUSE EVERY NEIGHBORHOOD IS STARTING TO BUILD CELL TOWERS FOR NO SPECIAL REASON JUST TO MAKE QUICK PROFIT OUT OF ANY BALANCE SITUATION AND EVERYONE NEEDS TO BE AWARE OF ALL THE CONDITIONS HERE IN THIS CASE WITH THE WRONG TERRIBLE RADIATION 5G CELL TOWER CHEMICAL RADIATION DISASTER POLLUTION ON THE NATURAL ENVIRONMENT INSIDE ONTARIO EXACTLY IN THIS CASE WITH ALL THE DETAILS CONCERNING EVERYTHING ACROSS THE REGION INSIDE THE COLD WINTER SEASON EVERYWHERE ACROSS ONTARIO WITH ALL THE GREAT SOLUTION PLAN NETWORK 5G CELL TOWER ENVIRONMENT PROTECTION DEAL ✅ ✅ Okay Exactly Exactly &
July 15, 2026
Unprompted review
Reply from iristel.com
Not accurate
Who owns this number 8252573457 is that…
Who owns this number 8252573457 is that a current number was in a car app in question
July 7, 2026
Unprompted review
If a scammer calls you
If a scammer calls you, he will show from an iristel phone number. i never had an honnest phone call from an iristel phone line never ever. Iristel says 'false statment' I share my experiences from facts and all spam calls i receive are linked from an iristel line, they rent to any kind of shady people.
June 9, 2026
Unprompted review
Reply from iristel.com
False Statment
Advertisement
SCAMMERS!
Repeatedly calls at all hours. Major scam. Beware of this company.
My Response to their reply— I don’t care if Iristel are an independently owned “Telco” company. Why are they calling me at all hours of the day and night repeatedly over and over and over? Midnight. 2am, 4am, all through the day, dinner hours, after 10pm ETC ETC?????
Pretty suspicious to me!!!
October 21, 2025
Unprompted review
Reply from iristel.com
False statement, Iristel is one of the last independently owned Telco in Canada.
utter scum
utter scum. I receive calls from 705-242/243 numbers daily at any hour. I am on the no call list and this is ignored. This company is constantly harrassing me and shuffles blaium to thgeir "partners" who are just scammers.
August 5, 2025
Unprompted review
Reply from iristel.com
Not Iristel
Harassment
Getting up 8 calls a day from phone number 403-800-7719 and many others in the same reference if this does not stop I'll see what I can do legally
July 1, 2025
Unprompted review
Reply from iristel.com
Hi,
Thanks for reaching out. Iristel is a wholesale number provider that sells millions of numbers to carriers and service providers. Unfortunately, when numbers are resold, the carrier title doesn’t transfer — which is why it may still appear as Iristel when calls are made, even though we are not the ones calling you.
I can assure you that these calls are not originating from Iristel directly. We take these concerns seriously and work closely with regulators to find solutions to spam and nuisance calling.
We’d also kindly ask that you consider removing any negative rating associated with our company, as we should not be held accountable for the actions of bad actors using numbers we no longer control.
Thank you for your understanding.
I have not had my VOIP for almost 3…
I have not had my VOIP for almost 3 months, have had no help from tech support, I've called at least a dozen times, constantly hung up on or promises to fix the issue. It's a VOIP, how difficult can it be. I DO NOT recommend this company. I just got an answer to my review, 13 months later. They told me I would get a credit for the times I had zero voip and they screwed that up. I doubly do not recommend this company, who the hell takes 13 months to answer a review. So tired of their crap.
June 18, 2025
Unprompted review
Reply from iristel.com
We have reached out multiple of times through emails and we had no replies.
Advertisement
These people are a bunch of scammers
These people are a bunch of scammers, Watch out they are LIARS.
Look, these people sell phone numbers to scammers, they will not police abuse on their system.
Even when you phone them, you get jerked around on an automatic system, and once you finally get to a live person, they treat you like shit, because they only care about money, legitimate or not doesn't matter!
April 3, 2025
Unprompted review
Reply from iristel.com
https://www.iristel.com/wholesale-phone-number-services
You know what you’re doing..you are…
You know what you’re doing..you are profiting off of Scammers. You know how sold phone numbers work yet you don’t investigate the person who wants to buy a number off of you. In saying you have ‘no control of the number once it’s sold’ is how you are making money off a Scammers. I’m on the no call list so I believe you are selling private phone listings as well. You need to be shut down. I will put a complaint in with the Better Business Bureau. I am getting multiple local-numbered scammers…they all bought the burner phone number from you!!!
February 24, 2025
Unprompted review
Reply from iristel.com
Hi Colleen,
We completely understand your frustration, and we’re sorry that you’re experiencing these unwanted calls. To clarify, Iristel is an international wholesale phone number provider, meaning we supply millions of phone numbers to telecommunications companies around the world. Once a number is sold, we no longer have control over how it is used or who it is assigned to.
Unfortunately, there is no master database that tracks exactly which company or person is using a number at any given time. When you look up a number, it may still show Iristel as the original owner, but that doesn’t mean the number is in our possession or under our control.
We take fraud and spam seriously and encourage you to report unwanted calls to the Canadian Anti-Fraud Centre or your phone carrier, who may have tools to help block these calls.
Again, we completely understand your frustration, and we appreciate you bringing this to our attention.
Best,
The Iristel Team
A guy called me that works for you from…
A guy called me that works for you from a 7786570202 number. He scammed me out of a little over 600 dollars. I would like my money back asap and he needs to lose his job. He is using your company as a way of scamming people. What goes on over there. The call is from Vancouver British Columbia. I am tired of this shit and would like to see this guy fired and my money given back. Thanks
January 11, 2025
Unprompted review
Reply from iristel.com
Hi Linda,
We’re very sorry to hear about this situation and understand how frustrating and upsetting it must be. To clarify, Iristel is an international wholesale phone number provider, meaning we supply phone numbers to telecommunications companies, but we do not make or control the calls made from them.
Unfortunately, there is no master database that tracks who is using a specific number in real time, and when you look up a number, it may still show Iristel as the original provider. However, we have no way of knowing which company or individual is currently using it.
We take fraud and scams very seriously, and we strongly encourage you to report this to the Canadian Anti-Fraud Centre and your local authorities so they can investigate further.
Again, we truly understand your frustration, and we appreciate you bringing this to our attention.
Best,
The Iristel Team
I have been receiving DAILY spam phone…
I have been receiving DAILY spam phone calls from this company, using DIFFERENT NUMBERS making the calls every time. I use the Canada 411 reverse and every time it shows these calls are from IRISTEL!!! That company says it's able to STOP such calls yet they are the ones making constant SPAM CALLS TO ME!!! PLEASE REPORT THEM
December 23, 2024
Unprompted review
Reply from iristel.com
Dear Maggie,
Thank you for sharing your feedback. As a wholesale telecommunications provider, Iristel supplies millions of phone numbers to businesses that then provide them to their customers. Once a number is sold, we have no control over how it’s used.
We also wanted to clarify that when one of these numbers is searched, it may still show Iristel as the original purchaser, which can unintentionally associate responsibility with us. However, spam calls are almost never made by our customers. Unfortunately, the way public listings work can lead to misunderstandings about our involvement.
We understand your frustration and hope this explanation helps clarify the situation.
Sincerely,
Iristel Customer Support
Advertisement
I am on the National Do Not Call List…
I am on the National Do Not Call List yet I keep getting calls and texts from numbers with this company. I block the numbers but the calls just keep coming from new numbers. I’m not interested in unsolicited marketing tactics.
December 18, 2024
Unprompted review
Reply from iristel.com
Dear Angela,
Thank you for sharing your feedback. As a wholesale telecommunications provider, Iristel supplies millions of phone numbers to businesses that then provide them to their customers. Once a number is sold, we have no control over how it’s used.
We also wanted to clarify that when one of these numbers is searched, it may still show Iristel as the original purchaser, which can unintentionally associate responsibility with us. However, spam calls are almost never made by our customers.
Unfortunately, the way public listings work can lead to misunderstandings about our involvement.
We understand your frustration and hope this explanation helps clarify the situation.
Sincerely,
Iristel Customer Support
I have been harassed by this company…
I have been harassed by this company for months! I am on the national do not call list, yet they call me repeatedly and I block the number and they change a digit and call again!! Please STOP calling me NOW.
December 13, 2024
Unprompted review
Reply from iristel.com
https://www.iristel.com/wholesale-phone-number-services
If I could give negative stars I would
If I could give negative stars I would. I receive multiple calls every day from numbers, that when reviewed by reverse phone lookup, are Iristel numbers. There is rarely anyone on the line when I answer. On the rare times that I do answer they turn out to be phishing calls attempting to get me to reveal personal and financial information. Shame on you Iristel — there ought to be a law against your kind of so-called “business”. Your business model should be considered criminal by the law.
I have noted your response to other complaints on Trust Pilot. Your response is always the same cut and paste deflection of responsibility.
Yup, just as I expected, this company sent me the exact same meaningless response that they sent to all the other people on Trust Pilot who complained about their spam calls.
Interesting — in response to the above paragraph Iristel has completely rewritten the initial response to my complaint.
As well, Iristel has been accused by the CRA of an income tax scam that defrauded Canadian taxpayers and the CRA of 63 million dollars. Google - “Radio Canada - CRA admits it paid out $63M in ’sham’ tax refund scheme” and you will find the news story.
November 14, 2024
Unprompted review
Reply from iristel.com
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience these unwanted calls have caused. We would like to clarify how our number wholesale business operates and address your concerns directly.
Iristel provides wholesale phone numbers and telecommunications services to other businesses, much like how real estate is leased to tenants. As a wholesaler, we do not make calls ourselves or have direct involvement in how our customers use their numbers. However, we take allegations of misuse very seriously and work proactively to address any abuse of our services.
To better understand how number wholesaling works and the steps we take to mitigate misuse, we encourage you to visit: https://www.iristel.com/wholesale-phone-number-services. This page provides detailed information about our services and our commitment to upholding responsible practices in the telecommunications industry.
We genuinely value your feedback and are committed to improving customer trust and satisfaction. Thank you for giving us the opportunity to address your concerns.
Kind regards,
PR Team, Iristel
Scammers attempting to steal cash
Scammers attempting to steal cash from a local business. Nobody listen to any of that, “we’re a big company we can’t control it” BS. Yes they can, they are just in on it so they don’t do anything. DO NOT USE THIS “COMPANY”
November 1, 2024
Unprompted review
Reply from iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
Advertisement
Non-stop Harassment
I've been getting calls non-stop for past few days which I didn't' answer out of habit as I didn't recognize the numbers. Since they don't' leave any voicemail, I figured they are spams so I started to block them. They call again with slightly different last 4 digits on the phone. Today alone I received 11 phone calls starting at 7 am to now it's 3:49 pm. I reverse looked up all the numbers and they all belong to this company. It is unbelievable that companies like this are allowed to operate and harass people.
October 1, 2024
Unprompted review
Reply from iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
Bell Canada scam
Call from "Bell Canada" to replace the modems in our area. This is legit. However 4 hours later my bank account was hacked under the pretense that my wifi was not secure. Boy did they have the script down pat. Fortunately my bank was onto it before I even called them. I think that it is a disgrace that your company can support these overseas people. The number he gave me was 613-699-2143. I have made Bell aware of this as well.
July 25, 2024
Unprompted review
Reply from iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
If I can give 10 minus Stars I'll give…
If I can give 10 minus Stars I'll give this criminal company! They must be closed immidiatly. Get on one day about 5 to 10 f...g scam calls.
Thois fu.g compay is a scam. Next way ist to the RCMP!!! Nr's are (647) 931 ......
May 2, 2024
Unprompted review
Reply from iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.