it took long for me to deposit my account,but i will like to thank the customer care for their help.They were indeed helpful.
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I'm writing this as a warning to other traders. IronFX just removed $4,113 from my account number 11222872 - money I deposited over several months. This wasn't profits or bonuses, this was MY ca... See more
Company replied
IronFX closed my account and kept my $990 deposit. No explanation, no justification, just took my money. I traded normally for several months. No rule violations, no problems. Then suddenly - account... See more
Company replied
Finally, my funds were returned, and the withdrawal was successful. I'd been waiting for two months for an account review. It was frustrating, but I was assured my money was returned. Perhaps it w... See more
Company replied
Company details
- Finance Broker
- Gold and Silver Trading Company
- Investment Service
- Non-Bank Financial Service
- Stock Broker
About IronFX
Written by the company
Legacy 🦾
IronFX is a leading international brokerage operating as the trade name of Notesco Limited. The global online forex broker has been recognised internationally with more than 40 prestigious industry awards. IronFX has grown exponentially, and it currently has more than 1.5 million traders across 180 countries worldwide! 🚀
It provides secure and reliable access to financial markets through its cutting-edge trading platforms, including the industry standard MetaTrader 4, WebTrader, IronFX mobile trading app, IronFX Web Trader app, and TradeCopier.Traders can also enjoy fast and reliable execution with VPS Hosting. A PMAM platform for managing multiple accounts is also available and is ideal for account managers.
The forex broker has been the proud sponsor of exceptional individuals and groups, including acting as the official partner of FC Barcelona during the 2014 -2017 seasons, being the official sponsor of the IronFX Racing Yacht, and more recently sponsoring pro sailing athlete Marilena Makri and the Korean freediving team in the AIDA Depth World Championship 2021.
IronFX has built a reputation as a solid and reliable broker who strives to support and empower beginner and advanced traders to reach their goals, while creating an exceptional trading experience. By placing the customer first and building a customer first strategy, the firm focuses on providing all traders with free and bespoke services and education, while offering dedicated customer support in more than 30 languages.
Markets 🔥
With more than 500 tradable instruments from six asset classes, traders can access a wide range of markets including Forex, Metals, Indices, Shares, Futures and Commodities through CFDs.
Traders can choose from a wide range of accounts depending on their goals and trading requirements. From live floating spread and live fixed spread accounts to STP/ECN accounts, traders can choose accounts with floating or fixed spreads or low to zero commission. They can also choose to practice using a risk-free demo account.🤩
Education 📚
Our traders are the beating heart of IronFX. Their success is our success, so we constantly strive to empower them with the best possible tools and services. With IronFX’s extensive tailored education, traders have access to a wealth of trading resources and materials to sharpen their forex skills, achieve their trading goals and become better traders. Our goal is to assist each and every trader by offering them material that is informational, accessible and easy to read, watch or listen to and enjoy.
Traders have the freedom to choose from a diverse library of educational resources including our trading educational school, blog articles on a wide range of financial topics, educational webinars, podcasts, and trading courses. Additionally, they can access expert insights through the VIP Room, read market trends reports written by our experts, as well as attend educational seminars. Financial news articles, trading videos, a Glossary and Economic Calendar provide further support. Our YouTube channel offers a glimpse into an impressive library of educational and exciting videos covering trading essentials and financial insights and tips.
IronFX Team 🦾
We aspire to speak to each and every one of our traders in their native language, help them feel at home and address all their queries in an efficient and stress-free manner. This is why we offer customer support in more than 30 languages, 24 hours a day, 5 days of the week.
Risk Warning: All trading involves risk. It is possible to lose all your capital.
Contact info
Trinity Chambers, Road Town, VG1110, Road Town, British Virgin Islands
- support@ironfx.com
- ironfx.com
2.3
Poor
703 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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An experience worse than bad, and very expensive again.
I made trades with IronFX using account number 15195395 with a 100% bonus. I deposited $1250 and reached over $4500. As per the agreement, I requested to withdraw half of my money. They've been stalling me for three weeks, constantly making the same excuse. Who are we supposed to fight against in this market? Who will protect our rights? IronFX and Notesco even have FSC regulations. I don't understand what these regulations are for. Stay away.
February 1, 2026
Unprompted review
Reply from IronFX
Dear Ali Ata Çelenay,
Thank you for providing the requested information. We’ve directed your case to our Complaint Department and a dedicated team member will be reaching out to you shortly to provide further assistance.
We are committed to resolving this matter promptly and ensuring that your concerns are addressed in a timely manner. Should you have any additional details or questions in the meantime, please don’t hesitate to let us know.
Thank you for your patience and understanding as we work on this together.
Best regards,
IronFX
Solid Trading
Taking legal action - $726.54 deposit stolen
IronFX has crossed the line. They removed $726.54 from my account 11224257 - money I deposited legitimately through their platform. This is not about trading losses or fees, they literally took my deposit money.
I've thoroughly reviewed their Terms & Conditions and this action is in direct violation of multiple clauses regarding client fund protection. They have no legal right to touch deposited funds without explicit authorization.
I'm now pursuing this matter through regulatory channels and considering legal action. If you're considering IronFX, look elsewhere. A broker that steals client deposits cannot be trusted with your money.
Documentation of all deposits and communications have been preserved for legal proceedings.
January 23, 2026
Unprompted review
Reply from IronFX
Dear Yudi Pratama,
Thank you for reaching out.
Please be informed that your account has been suspended. Our Dealing Department has already emailed you the full details of the case, including the supporting evidence.
Your account was closed due to trading practices that are not permitted under our Terms of Business. As a result, any profits generated under these conditions have been reversed.
Please review the email sent by our team, and let us know if you have any questions at support@ironfx.com. We’re here to assist.
Kind regards,
IronFX
Solid Trading
Major red flags - they took $4,113 of MY money
I'm writing this as a warning to other traders. IronFX just removed $4,113 from my account number 11222872 - money I deposited over several months. This wasn't profits or bonuses, this was MY cash that I put in.
This is extremely concerning behavior that violates every principle of client money protection. Their T&Cs explicitly state that client deposits are segregated and protected, yet here we are.
If they can arbitrarily take large sums like this without justification, what's stopping them from taking everything? The fact they're breaching their own terms makes me question if this company is even solvent.
Do NOT risk your money with these people. Find a properly regulated broker that respects client funds.
January 23, 2026
Unprompted review
Reply from IronFX
Dear Ramon Fernando,
Thank you for reaching out.
Please be informed that your account has been suspended. Our Dealing Department has already emailed you the full details of the case, including the supporting evidence. Your account was closed due to trading practices that are not permitted under our Terms of Business. As a result, any profits generated under these conditions have been reversed.
Please review the email sent by our team, and let us know if you have any questions at support@ironfx.com. We’re here to assist.
Kind regards,
IronFX
Solid Trading
IronFX Not Safe for Client Money - My Experience
I want to share my bad experience with IronFX to help other traders avoid same problem. IronFX closed my account and took my deposit money $295. I was trading normally and never violated any rules but they still took my money. This is very concerning because broker should protect client deposits, not take them. Client money should be safe and returned when needed. I tried to get explanation from their support but they don't give clear answers. Just say account closed but no reason why they keep my deposit. This makes me very worried about their business practices. How can they operate like this and take client money without proper justification? I am still trying to get my deposit back through complaints but they seem to ignore client concerns. My advice to other traders: be very careful with IronFX. Your deposit money may not be safe with them. There are many other brokers in market who properly protect client funds. Better to choose those instead of risking your money with IronFX. I hope my experience helps others make better choice for their trading.
January 23, 2026
Reply from IronFX
Dear Rendi Sintiawan,
Please be informed that your account has been suspended. Our Dealing Department has already emailed you the full details of the case, including the supporting evidence.
Your account was closed due to trading practices that are not permitted under our Terms of Business. As a result, any profits generated under these conditions have been reversed.
Please review the email sent by our team, and let us know if you have any questions at support@ironfx.com. We’re here to assist.
Kind regards,
IronFX
Solid Trading
They Took Even $66 - Shows Their True Nature
IronFX took my small deposit of $66. This may be small money but it shows what kind of company they are. If they steal even $66 from client, they will steal any amount. This proves they are not honest broker. I was new trader trying with very small amount. But they still took my money when they closed account. Customer service don't help with small accounts. They only care about big money clients. This is very bad way to treat clients. Every client should be respected no matter account size. Don't use IronFX. They will take your money even if it's small amount like mine. Better to find broker who treats all clients fairly.
January 23, 2026
Unprompted review
Reply from IronFX
Dear Deni avrizal,
Please be informed that your account has been suspended. Our Dealing Department has already emailed you the full details of the case, including the supporting evidence.
Your account was closed due to trading practices that are not permitted under our Terms of Business. As a result, any profits generated under these conditions have been reversed.
Please review the email sent by our team, and let us know if you have any questions at support@ironfx.com. We’re here to assist.
Kind regards,
IronFX
Solid Trading
Small Account But They Still Took My Money
Even though my deposit was only $200, IronFX still took it when they closed my account. This shows they don't care about clients no matter how small. I was testing this broker with small amount to see if they are trustworthy. Now I see they are not good broker because they take even small deposits. $200 may seem small to them but it's my money that I earned working. They have no right to keep it when closing account. I complain about this but they don't care about small clients. They just ignore my emails. This proves IronFX will take any amount from clients - big or small. They don't respect client money at all. If they steal $200 from me, imagine what they do with bigger accounts. Very dangerous broker. Please avoid IronFX. Even if you start with small deposit like me, they will still take it. Find broker who respects all clients equally, not just big accounts.
January 23, 2026
Unprompted review
Reply from IronFX
Dear Wandi Saptowijoyo,
Please be informed that your account has been suspended. Our Dealing Department has already emailed you the full details of the case, including the supporting evidence.
Your account was closed due to trading practices that are not permitted under our Terms of Business. As a result, any profits generated under these conditions have been reversed.
Please review the email sent by our team, and let us know if you have any questions at support@ironfx.com. We’re here to assist.
Kind regards,
IronFX
Solid Trading
ACCOUNT CLOSED - DEPOSIT STOLEN
IronFX closed my account and kept my $990 deposit. No explanation, no justification, just took my money. I traded normally for several months. No rule violations, no problems. Then suddenly - account closed, money gone. Their customer service is useless. Generic responses, no real help, no concern for client funds. This is not profit removal - this is deposit theft. They took MY money that I deposited into the account. Been trying to get answers for weeks. They just ignore my complaints now. WARNING: Your deposit is not safe with IronFX. They will take it and disappear. Use a different broker. This one is not trustworthy. mt4 account Number: 11224206.
January 23, 2026
Unprompted review
Reply from IronFX
Dear FEBRIANTOMI,
Thank you for your feedback. At IronFX, we highly value all client input as it helps us uphold the highest standards of service and maintain a secure and transparent trading environment.
That said, we must clarify that your trading account was closed due to the use of trading practices that are not permitted under our Terms of Business, as previously communicated by our Customer Support Department. This decision was taken strictly in accordance with our Terms of Business, which outline the trading practices permitted on our platform.
We kindly remind all clients to review the Terms of Business before trading, to ensure a fair and transparent experience for everyone.
Should you have any further questions or require clarification, please do not hesitate to contact us directly at feedback@ironfx.com. Our team will be happy to assist you.
Kind regards,
IronFX
Solid Trading
They Stole My Savings - Very Bad Broker
I am writing this review with heavy heart because IronFX took my money $1,350 without any good reason. This was my savings money that I put in trading account. I was careful with my trading and never did anything wrong. But they closed my account and kept all my money. When I ask why they took my deposit, they don't give clear answer. Just say account is closed. But why they can keep my deposit money? This is not their money, it's mine! I am very sad and angry about this. That money was for my family needs and now IronFX has stolen it from me. How can they sleep at night knowing they took money from regular people like me? I complain to them many times but they ignore me. They don't care that they ruined my financial situation. This is not how legitimate broker should behave. Taking client deposit money is stealing. There is no other word for it. Please don't use IronFX. They will take your money and break your heart. Find honest broker who respects client money. I am still hoping somehow to get my money back but they don't respond to my emails anymore. They wiped my entire account including client deposit, I would like it back please on account number 11224038.
January 23, 2026
Unprompted review
Reply from IronFX
Dear DEVI EFRIAMSYAH,
Thank you for your feedback. At IronFX, we greatly value all client input, as it enables us to continuously uphold the highest standards of service while maintaining a secure and transparent trading environment.
However, we would like to clarify that your trading account was closed due to the use of trading practices that are not permitted under our Terms of Business, as previously communicated by our Customer Support Department. This action was taken strictly in accordance with our established policies, which clearly define the trading activities allowed on our platform.
Please note that any profits generated under these conditions were reversed due to the breach of our Terms of Business and your initial deposit was depleted as a result of trading activity prior to the account suspension.
We kindly encourage all clients to carefully review the Terms of Business prior to trading, in order to ensure a fair and transparent experience for all parties.
Should you require any further clarification, please do not hesitate to contact us directly at feedback@ironfx.com. Our team remains at your disposal and will be pleased to assist you.
Kind regards,
IronFX
Solid Trading
IronFX Took My Deposit Money Without Good Reason
Hello everyone, I am Arjuna and I am very disappointed with IronFX service. My account number is: 11225353 They closed my account and took all my deposit money $1,300. I traded normally and followed all their requirements. But suddenly they close my account and keep my deposit money. This is not right! Deposit money should be returned to client when account is closed. This is basic rule for any broker company. I complained to them but they don't give good explanation. Just say "account closed" but no reason why they keep my money. $1,300 is big money for me. I worked hard to save this amount and put in trading account. How can they just take it like this? I am still fighting to get my money back but IronFX customer service is very bad. They don't care about client complaints. Please be careful if you want to use IronFX. They can take your deposit money and ignore your complaints. Your money is not safe with them. I hope they read this review and return my deposit. This is very unfair treatment of clients.
January 23, 2026
Unprompted review
Reply from IronFX
Dear ARJUNA WIJAYA,
Please be informed that your account has been suspended. Our Dealing Department has already emailed you the full details of the case, including the supporting evidence.
Your account was closed due to trading practices that are not permitted under our Terms of Business. As a result, any profits generated under these conditions have been reversed.
Please review the email sent by our team, and let us know if you have any questions at support@ironfx.com. We’re here to assist.
Kind regards,
IronFX
Solid Trading
Scammer
I kindly suggest all people to do not deposite any amount in this broker its totally scam
February 10, 2026
Unprompted review
Reply from IronFX
Dear Sagar Rathod,
Thank you for reaching out and sharing your feedback. We regret to hear that your experience with IronFX has not met your expectations. To assist you promptly, we kindly ask that you share your details by either responding to our 'Find Reviewer' request on Trustpilot, or emailing us directly at feedback@ironfx.com with account number, your full name, email address associated with your account, and all the info needed to better understand your concern. This will help us locate your account and resolve your issue as soon as possible.
We take all feedback seriously and are actively working to address your concerns. Our goal is to provide a reliable trading environment, and we are committed to enhancing our support services to ensure you have a positive experience.
We value your patience and look forward to resolving this matter for you. Should you have any further questions, don’t hesitate to reach out.
Kind Regards,
IronFX
Solid Trading
Account Closure with Deposit Confiscation - Unacceptable
I am compelled to share my experience with IronFX to warn other traders about their questionable business practices. IronFX closed my trading account and confiscated my entire deposit balance of $1,250 without providing adequate justification. This was not a case of profit adjustment or bonus removal, they took my personal funds that I had legitimately deposited. I have submitted a formal complaint ticket, but their response has been inadequate and evasive. They seem unwilling to provide transparent explanations for such drastic action against client funds.
Key concerns about IronFX:
- Confiscation of client deposit balances
- Poor complaint resolution process
- Lack of transparency in account closure decisions
- Questionable fund protection practices
This raises serious questions about the safety of client funds with this broker. Any legitimate financial service provider should be able to clearly justify actions involving client money, especially deposit confiscation. I am pursuing this matter through appropriate channels and would strongly advise potential clients to carefully consider whether their funds would be safe with IronFX. There are many reputable brokers in the market who maintain proper client fund protection standards. My account number is: 11225373 please return my deposit to me asap.
January 23, 2026
Unprompted review
Reply from IronFX
Dear Charles Saputra,
Thank you for sharing your feedback. At IronFX, we value all client input, as it enables us to maintain the highest standards of service while ensuring a secure and transparent trading environment.
However, we would like to clarify that your trading account was closed due to the use of trading practices that are not permitted under our Terms of Business, as previously communicated by our Customer Support Department. This action was taken strictly in accordance with our established policies, which clearly define the trading activities allowed on our platform.
Please note that any profits generated under these conditions were reversed due to the breach of our Terms of Business. Your initial deposit was depleted through trading activity prior to the account suspension.
We strongly encourage all clients to carefully review our Terms of Business before engaging in trading, to ensure a fair and transparent experience for all parties.
Should you require any further clarification or wish to discuss this matter in more detail, please do not hesitate to contact us directly at feedback@ironfx.com. Our team remains at your disposal.
Kind regards,
IronFX
Solid Trading
I am really happy with the fast…
I am really happy with the fast withdrawal time . Great first experience. Keep it up
February 4, 2026
Unprompted review
Reply from IronFX
Hi Jacob Kloosterziel,
Thank you so much for taking the time to share your feedback. We look forward to providing you with the best possible service, we happily share our time and knowledge, so you can build a life you dream about.
Kind Regards,
IronFX
Solid Trading
Waste broker didn't provide withdrawal…
Waste broker didn't provide withdrawal making fool to clients
February 3, 2026
Unprompted review
Reply from IronFX
Dear customer,
Thank you for reaching out and sharing your feedback. We regret to hear that your experience with IronFX has not met your expectations. To assist you promptly, we kindly ask that you share your details by either responding to our 'Find Reviewer' request on Trustpilot, or emailing us directly at feedback@ironfx.com with account number, your full name, email address associated with your account, and all the info needed to better understand your concern. This will help us locate your account and resolve your issue as soon as possible.
We take all feedback seriously and are actively working to address your concerns. Our goal is to provide a reliable trading environment, and we are committed to enhancing our support services to ensure you have a positive experience.
We value your patience and look forward to resolving this matter for you. Should you have any further questions, don’t hesitate to reach out.
Kind Regards,
IronFX
Solid Trading
I have been with IronFX for three years…
I have been with IronFX for three years and have never had a problem that didn’t get resolved quickly, I read about scams and withdrawal issues but fortunately this has never happened on my account, customer service has always solved minor issues. Not a bad word to say…12196110
November 19, 2025
Unprompted review
Reply from IronFX
Hi Josiah,
Thank you very much for your feedback! 😃 It's a pleasure for us to see that you are enjoying our platform!
Kind Regards,
IronFX
After more than 6 months, they denied my profits with the excuse I used illegal softwares
I made a decent profit during the april tariffs crash but they denied some thousand of $ of profit saying I used an arbitrage software. I sent them the full Metatrader statement and report, they said I have closed 50$ of not legal transaction, and with that excuse, they denied me 2000$ of profit. Beware.
November 18, 2025
Unprompted review
Reply from IronFX
Dear FOREX TRADER,
Thank you for taking the time to share your feedback.
At IronFX, we welcome constructive input as it enables us to continuously improve the quality of our services. We are committed to offering a secure and transparent trading environment for all our clients.
With regard to your case, we would like to reiterate that your trading account was closed following the identification of abusive trading practices, a matter that was addressed and communicated by our Complaint Department in accordance with our Terms of Business.
We kindly remind you that posting multiple reviews from the same user may not reflect a fair or accurate representation of your experience, and we encourage open and respectful dialogue. If you still have questions or require further clarification, please feel free to contact us directly at feedback@ironfx.com. Our team remains at your disposal.
Kind regards,
IronFX
Solid Trading
Reply from IronFX
Dear users,
Please note that this review was not written by a verified client of IronFX.
Kind Regards,
IronFX
Solid Trading
They're blocking transactions
They're blocking transactions. They disabled my dollar-crypto pair quotes for the weekend. I can't close or modify my positions. My account is off-quote. The chart is working. I couldn't close the position with a profit. They're exposing me to SL losses. I reported this to MQL! This is unacceptable!
Maybe they want to lose their license with MQL...
I've run out of patience. I'm not a cash cow.
There's no contact with them. The AI can't handle the chat. After midnight, they completely shut down the server for 20 minutes, causing no quotes on the charts. Then they disabled quotes.
Support doesn't respond to emails. They don't even notify me about a margin call to the email address associated with the account.
They often cause problems with deposits and position entry when the price at which you could earn money isn't right for them. Especially if someone can make several hundred percent. they delay and block new trades and deposit.
When they're not at work, deposits are automatically processed within a few minutes. During their business hours, they manage deposits at their discretion depending on the market situation.
I could write a lot, as I've had an account for years, but it's a waste of words. I'm avoiding their tricks as much as I can. I expect problems with withdrawing larger profits.
November 8, 2025
Unprompted review
Reply from IronFX
Dear Bożena B,
A few days ago, we reached out regarding your feedback and our commitment to resolving your concerns, but we have yet to hear back from you.
To assist you more efficiently, we kindly request that you email us at feedback@ironfx.com with your IronFX account details or any relevant information. This will allow us to locate your account and address the matter promptly.
If this review was posted in error or does not accurately reflect your experience, we would greatly appreciate your consideration in removing it.
We appreciate your cooperation and remain committed to resolving this issue promptly.
Looking forward to your email.
Best regards,
IronFX
Solid Trading
Reply from IronFX
Hello Thapthim Chuasiriporn,
We are so happy to hear you were satisfied with the support you received at IronFX ! 😃 We aim to make the user experience as seamless as possible but, whenever you need our assistance, you can always catch us at feedback@ironfx.com
Kind Regards,
IronFX
worst company in all manners,
worst company in all manners,
must consider reading this review, this is scam broker, dont trust the reviews with good feedback, they are paid reviews, check all of them have only 1 review, lol, this is no coincidence but proven that all profiles are either fake or paid reviews,
here are things you must consider before doing business with scam broker ironfx
they have high spreads, higher than all the brokers in the industry,
they doesnt process withdrawal
they threat you if you tell them you will expose them, they will stop your withdrawal just like mine, they are not processing my withdrawal
confirmed scam broker
account number 23290048
now they are asking me to wait for another 24 hours as the weekend has started to infact wait another 4 days to get the withdrawal
such a scam broker
September 11, 2025
Unprompted review
Reply from IronFX
Dear Muhammad Shafiullah Khan,
Thank you for your feedback. We regret the challenges you have faced and understand your concerns.
Despite multiple attempts to reach a resolution, the lack of necessary cooperation from your side has limited our ability to fully address the matter. Please note that our actions have been taken in full compliance with our policies and our commitment to fairness.
That said, our team remains available and willing to assist you. If you wish to further discuss your concerns and explore possible solutions, please contact our support team at feedback@ironfx.com.
Sincerely,
IronFX
Solid Trading
Rubbish broker
Rubbish broker, slow transactions, bad spread, and their 100% deposit bonus is completely useless because you have to share your profits 50/50 with this stupid broker.
September 6, 2025
Unprompted review
Reply from IronFX
Dear Henry Chris ,
Upon reviewing your account, we note that you received the 100% Sharing Bonus upon deposit, which is designed to enhance trading capacity. As outlined in the bonus Terms & Conditions available on our website, any profits or losses generated using the bonus funds are proportionally shared between you and the company. As a result, the profits reflected in your account are split accordingly.
If you require any further assistance, please do not hesitate to reach out to us at feedback@ironfx.com or reply to this email. Our team is here to assist you and ensure a smooth experience.
We appreciate your understanding and look forward to assisting you further.
Best regards,
IronFX
Solid Trading
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