While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered a hand steamer of them and there was a small problem with the dilivery. When I emailed them I actually got a response (by phone no less) by the owner (I think) to apologise and ask if I wanted a refund, which I refused but that call impressed me
This is a throw back to how proper
business and customer service is done.
great experience , fast delivery and good products
Very helpful staff. Amanda was really well informed and made decision making easy. Very polite and friendly. Nothing was too much trouble. She was a pleasure to deal with.
I rang the store yesterday to check on stock availability before placing an online order. I spoke with a lovely, friendly, helpful lad (I think Josh) who assisted with my query. I then placed the order online and to my great surprise and delight the product arrived the very next day! With it being the week before Christmas I definitely didn't expect to recieve it so quickly. There are lots of companies in Ireland who could take a leaf out of there book and learn from Irwins. Tv arrived in perfect working order and I would highly recommend the company.
Irwins after sales service is excellent, Michael Irwin ia a pleasure to deal with. Thank you for a great experience.
Disappointed that the new customer discount didn't apply to me. Apparently it's only if you spend over 80 euro. This needs to be made more clear
Got a new Samsung A16 phone from them 2 weeks ago, great price and two-day delivery. Bought a 27'' monitor from them 2 days ago and it arrived today. Good monitor and good value. I'm happy with the service.
This website offers 'deals' on electric goods including mobile phones. It purports to be based in Youghal, County Cork. I called and the store is closed just adverts stuck to window referring one to their website. Doesn't sound very legitimate.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
