Isabelle Mode Reviews 

430
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

DO NOT ORDER FROM THESE COWBOYS!!!!!! The jacket that I ordered wasn't actually a jacket it has no lining, it's a very cheap looking shirt, that I paid£40.00 for, it would fit a child with long ar... See more

Rated 1 out of 5 stars

This is a scam site, don't buy from this site. Same issues as the other reviews are reporting. Ordered a winter jumper and sent a extremely cheap, and nasty looking jumper, I wouldn't offer to my wor... See more

Rated 3 out of 5 stars

I tried their polo and its fairly comfortable. It is breathable and pairs okay with different outfits, though nothin about it stands out too much

Company replied

Rated 5 out of 5 stars

I really enjoy the new jacket that I bought from them! It arrived in nice packaging and when I emailed the customer support they were quick with the answers. I for sure am gonna buy here again!


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2.0

Poor

TrustScore 2 out of 5

430 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

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2.0

All reviews

(430)

423 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The Rachel handbag is beautiful

The Rachel handbag is beautiful, but it is slightly larger in person than I imagined from the pictures. It’s still fantastic for carrying my laptop and daily essentials, so I'm happily keeping it.

March 15, 2026
Unprompted review
Rated 3 out of 5 stars

Quick support and good communication

Quick support and good communication. Product arrived safely and matched the description, though packaging could improve and delivery tracking needs to be more accurate. Overall a fairly average experience.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this place if youre in SA

Do not buy from this place if youre in SA. The return policy does not apply to us. You cannot return the product without paying a ridiculous amount more than the price of the actual items you bought.
The quality of the fabric was also terrible .

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Order not Delivered since 3 months,

Dear Isabelle mode Team,

I have make a purchase of a AirPure 3-in-1 air cooler, UV air purifier and ioniser with the Order number LWZK4Y5NN on 18th Nov 2025. I have connected with your customer care team and all i got a mails after 2 to 3 days that the Order is on the way and would be delivered . its been more than 3 months the order is not yet deliver and not I am seeking for a full refund.
I would appreciate if this is taken on a priority and have the refund completed.

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

A must to avoid

Ordered a blouse last November. When I ask for information I have to repeat the delivery address and am then told it is incomplete and that they cannot deliver until this is sorted. If they cannot deliver surely they should give me a refund.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM BEWARE & AVOID!!!!
IF I COULD DO MINUS STARS I WOULD
THESE PEOPLE ARE SCAMMERS AND SHOULD BE ARRESTED.
BOUGHT ' CASHMERE' - ARRIVED -
DISGUSTING SWEATERS NYLON PLASTIC
ORDERED AND PAID FOR CASHMERE
FAKE PRODUCTS
FAKE CUSTOMER SERVICE
FAKE PEOPLE
SCAM SCAM SCAM AVOID
AVOID AVOID AVOID BEWARE !!!!!!

February 12, 2026
Unprompted review

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