Ischia Review Reviews 233

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the seamless booking process and the stress-free experience provided for transfers and tours, making their holidays more enjoyable. Reviewers frequently mention the outstanding boat tours and the beautiful locations visited. Consumers consistently note the punctuality, courtesy, and professionalism of the drivers and captains. The company is often described as providing great value for money, and many customers express their intention to use the service again for future trips.

What people talk about most

Service

Consumers find service to be positive, highlighting its efficiency and professionalism. Many reviewers praise... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Location

Customers had positive experiences with location. Reviewers consistently praise the convenience of transfers... See more

Holidays

Customers consistently express high satisfaction with their holidays. Many reviewers describe their private... See more

Booking process

Clients share positive opinions on the booking process. Many customers found the coordination and booking to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of my favorite days ever! We took a private boat tour around the island of Ischia. Luigi, our captain, was an excellent and safe driver, even in some rough waters. Angela, our guide, was kind, pat... See more

Rated 5 out of 5 stars

This company makes our transfers completely stress free. It is reliable, fruendly, efficient and very good value. We have used Ischia Review every year for ten years and they are an essential part of... See more

Rated 5 out of 5 stars

I used Dion at Ischia Review for multiple tours and transfers. He was great. When the weather turned bad and prevented us from a private boat tour/transfer to Sorrento, Dion and the Capt. of the boat... See more

Rated 5 out of 5 stars

One stop shopping for all things Ischia! My friends and I used the folks at Ischia Review to book our round trip transfers, Pompeii excursions, and a boat trip around Ischia. Great support and flexibi... See more


Company details

  1. Tour Agency

Written by the company

Ischia Review is an all-round guide to the Italian island of Ischia. Established in 2013, we've been providing services for English-speaking visitors to the island for the last ten years. We provide private transfers between Ischia and Naples as well as the mainland, while on Ischia itself we organise private boat tours and taxi tours of the island.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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Rated 5 out of 5 stars

Great experience from start to finish

We hired a boat for the day to explore more of Ischia and had a great experience with Ischia Review. They got back to us within a few hours of making the enquiry with more information and everything was booked and confirmed by the following morning. The pick up point was easy to find in Forio and they explained how to use the boat and safety procedures thoroughly. They also provided a map and lots of recommendations on how to make the most of our day, including a great restaurant only accessible by boat! Would recommended and definitely use these guys again

May 27, 2024
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Rated 5 out of 5 stars

Outstanding service

Outstanding service, transfer , greetings at Napoli airport ,fresh new vehicle to sea port ferry crossings plus luggage to ischia taxi to meet us to final destination
Everything taken care of , well , well rehearsed and easy to connect should matters change

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great transfer service

Great transfer service…everything went flawlessly with great communication. Driver met us at the Naples airport and took us directly to the port. Purchased our ferry tickets and got us to the right line. Driver was waiting to pick us up at the Ischia port and took us directly to our accommodation.
Easy arrangement online with Dion. So easy being able to set up a “multi step” journey all at once.
Would use again and definitely recommend!

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Ischia Review is a reliable and professional company

Dion at Ischia review was extremely professional at arranging numerous aspects of my son and daughter's holiday.
From reliable taxi transfers, pleasant drivers who arrived timeously and were contactable at all times.
Nothing was too much for Dion who went beyond the call of duty to assist us.
We highly recommend their services.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Helping with the holiday vibe

Getting from Gatwick to our hotel in Ischia looked complicated and rife with opportunities for us to get lost, confused and stressed - not the chilled out holiday vibe we were looking for. What we needed was someone to collect us at Naples airport, take us to the port, help us buy the right boat ticket, find the right boat, and get us from the port in Ischia to our hotel. And so they did, seamlessly, happily and in comfort. And did it the other way too!

May 26, 2024
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Rated 5 out of 5 stars

🌊 An Unforgettable Day on the Water with Ischia Review! 🌞

Our private boat tour around Ischia with Ischia Review was simply spectacular from start to finish. The booking process was smooth and professional, with Dion always prompt and thorough in his communication, ensuring all our questions were answered.

On the day of the tour, we were greeted by our wonderful English-speaking skipper, who made us feel welcome and comfortable right away. The Gozzo Pietro boat was pristine and well-equipped, with towels, snorkel masks, and refreshing drinks included. Having these little extras really made the trip feel luxurious!

Exploring Ischia’s coastline from the water was magical. Our skipper expertly navigated us to breathtaking hidden coves, crystal-clear swimming spots, and even pointed out some of the island’s history along the way. Every moment felt tailored to our group, and the freedom to swim, relax, and take in the stunning views at our own pace was invaluable.

If you’re looking for an unforgettable experience in Ischia, I highly recommend Ischia Review. They combine professionalism, local expertise, and warm hospitality, making this a day on the water we’ll cherish forever. Thank you, Ischia Review, for an amazing adventure! 🌊🚤🌅

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

We made a good decision to book transfers with Ischia Review…

We booked transfers with Ischia Review because it was our first time in Naples and Ischia and we wanted to avoid and stress or mistakes with our transfers. And we got what we paid for.

Pick up was on time and fuss free. Our drivers took us to the dock, picked up our tickets, assisted us with our luggage to the ferry waiting points and explained what happened next at both ends.

A bit of local knowledge goes a long way in a foreign country, particularly in busy transport hubs.

The service was prompt, friendly and good value for money.

I would recommend it to anyone.

April 28, 2024
Unprompted review
Rated 5 out of 5 stars

We had a great custom boat tour of the…

We had a great custom boat tour of the island last April. Eventhough sea was cold we were taken to hot spring areas accessible only by boat. Hence we were able to get in the water and swim. Also a nice stop for lunch by the Castle. Looking forward to coming back to Ischia next Spring.

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Easy and helpful transfer service!

Made the transition from the airport to Ischia seamless! Found the drivers right away by the baggage claim and they provided us tickets to the ferry & pointed us in the right direction. When we got to the island, we had a smooth transition to the rental house. Was really helpful after a hectic couple of travel days and made the journey smooth.

May 15, 2024
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Rated 5 out of 5 stars

Excellent, professional and easy-to-use service

We used Ischia Review's transfer service to go from Naples airport to our hotel on Ischia. Everything went very smoothly, from the pickup at the airport, to being provided with tickets for the ferry at the port, and then being picked up after leaving the ferry and taken directly to the hotel. Very easy to book and a professional service from start to finish. We will definitely use this service when we're next in the area. Thoroughly recommended.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Don’t think twice about it

Don’t think twice about it! I had a smooth transfer from the Naples train station to Ischia. My train arrived an hour late and my driver was there waiting for me. When I arrived in Ischia the driver was waiting to get me to my hotel. I definitely recommend Ischia Review.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent stress-free service

We arranged a private transfer from Naples airport to our accommodation on Ischia. This involved a driver from Naples airport to the ferry terminal, arrangement of ferry tickets, and another driver from ischia ferry terminal to our accommodation on the island. It was extremely easy to arrange with Ischia Review; they were very prompt in their responses and were happy to meet all of our requests and specifications including providing car seats for our 2 year old son. The transfer worked perfectly with the drivers ready and waiting for us each time. It made the transfers completely stress free which was very much appreciated when travelling to a new place with a toddler. I highly recommend their services and would definitely use them again next time we visit Ischia.

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent transfer service…

For the last few years we have used this service and it is seamless, so much simpler than struggling with the Alibus.
Drivers are always efficient, courteous and helpful to get you onto the right hydrofoil. And at the other end you have someone waiting to take you to your accommodation.

October 13, 2024
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Rated 5 out of 5 stars

Best Boat tour experience!

Best Boat tour experience! I did so much research prior to booking this, and I couldn't have been happier! The boat was very nice and super clean. The captain was attentive, informative and highly skilled. He was young but he was fabulous! The tour around the entire island was wonderful! I highly recommend them! We brought our own Prosecco and wine (and plastic glasses) but they had assorted beverages (beer, water, etc.) We stopped for lunch in Forio which was very nice as well. Thank you for a fantastic day! It truly was a highlight of our entire trip!

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Five Star Service

We have used Ischia Review Transfers to organise our transfers from Naples to ischia ( and return) for many years. The service we have received has always been exceptional.

We are greeted at Naples Airport and enjoy transport to the Port in a Mercedes or comparable vehicle. We are looked after at the Port with tickets provided and are then escorted to where our Ferry departs. We are then met at Ischia Port and transported seamlessly to our accommodation. All staff involved are incredibly friendly, polite and very helpful.

All communication with Ischia Review Transfers is always very responsive and knowledgeable.

On one occasion in previous years we experienced bad weather in Ischia and Ischia Review Transfers contacted us by phone to arrange an earlier taxi pick up and alternative ferry tickets as the Hydrofoil had been cancelled.

We wouldn't consider travelling to Ischia without using Ischia Review Transfers. We can recommend them as being 100% reliable - they make transportation to and from your holiday an absolute pleasure. You can completely trust this service.

We will be visiting Ischia again and will be definitely using Ischia Review Transfers. Thanks to all staff involved for making our holiday stress free and an absolute pleasure!

August 18, 2024
Unprompted review
Rated 1 out of 5 stars

Was quoted 90 eur for transfer from…

Was quoted 90 eur for transfer from Naples to Ischia, but was charged 150. When I complained I was told the 60eur would be refunded on the return leg. Foolishly I booked that, in the hope of recovering the lost money. Only to be charged 150 again. So what should have cost me 180 eur return, ended up costing 300.
Will not use this company again

September 5, 2024
Unprompted review
Ischia Review logo

Reply from Ischia Review

We have no record of this service and I believe it must have been provided by a different company. We've had no communication about this and the prices listed aren't ours either. Unless you can provide some details to corroborate your comments this review should not be written against our name. Thank you.

Rated 5 out of 5 stars

Dion and his team were superb

Dion and his team were superb. We used them for a Transfer from Naples Airport to our Hotel La Madonnina in Ischia. Superb service. Quick and I would recommend the Hydrofoil over the ferry as its twice a quick and more regular.

July 17, 2024
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Rated 5 out of 5 stars

Absolute best way to transfer when visiting Italy!

This is the best way to transfer when visiting Italy! Prompt communication, reasonable prices and exceptional service from everyone involved. Ischia Review made both of our transfers easy and seamless. The people and vehicles were wonderful! They navigated the often confusing port in Naples with no issues. I will definitely be recommending them and using them the next time we travel to Italy.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

"Ischia Review" was excellent

"Ischia Review" was excellent! WE received timely emails from our contact person- Dion. Kept us up to date on transfers- prior to pick up, email verifying pick up time, location, driver's name and phone.
Drivers were excellent- another helpful perk- pick up at Naples Airport (very busy there) and transport to ferry- driver even goes to ticket office for you, gets tickets, explains next steps- very helpful!!!

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Nancy and I have longed to vacation in…

Nancy and I have longed to vacation in Italy but the difficult part was choosing where to go and what to do. I had been to Italy a few years earlier on a Mediterranean cruise and visited the key cities and enjoyed it a lot but we were looking for something more relaxing. Thankfully a family member had mentioned Ischia Island and we did our research. It was somewhat daunting when trying to coordinate flights to Rome, taking the rail to Naples, catching a ferry to Ischia and then finding how to get to our final destination. While doing our research we happened upon Ischia Review on line and all the answers were there. Not only did it coordinate our arrival and departure but their site offered and endless list of things to do, sites to see and places to dine. So I immediately emailed them and I received a quick response from Dion Protani. I had so many questions about connecting trains and ferries and Dion offered me the best advice and service that we could have asked for. All he needed to know from us was what day and time our flight was arriving in Rome and what day and time our flight was leaving. He took care of everything else. Peppe our driver who met us in Naples was waiting for us and quickly got us to the pier and then he hurried to get our tickets for the ride to Ischia. Once there another driver met us and took us immediately to our final destination. The same on the way back. The driver met us at our villa on the final day, got us to the pier for our ride to Naples and already had the ferry tickets for us. Ischia Review has a great staff and their website offers a lot of information. I'd use them again in a heartbeat.
Dan and Nancy

June 2, 2024
Unprompted review

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